Remote Jobs für Digitale Nomaden

Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do • Prepare and submit statistical reports required by the Central Statistical Office (GUS) based on the Employer's HR and payroll data • Ensure payroll documentation complies with applicable labor, tax, and social insurance regulations • Maintain accurate payroll records and support compliance with internal policies and statutory requirements • Prepare and issue employment- and payroll-related documents and certificates requested by employees (including employment contracts, contracts amendments etc.) • Produce employment and earnings certificates, ZUS-related documentation, payroll confirmations, and other standard employment documents • Prepare documentation supporting residence and work legalization processes for foreign employees within the scope of employment and remuneration information • Maintain employee payroll documentation and ensure accuracy and confidentiality of personnel records • PPK (Employee Pension Plan) administration • Benefits administration • Maintain comprehensive process documentation and operational guidelines • Ensure payroll knowledge, documentation, and system access are transferred in a manner that supports business continuity and uninterrupted payroll operations • Collaborate with internal stakeholders and external vendors to maintain consistent payroll service delivery • Partner with HR Business Partners, HR Operations, Finance, Legal, Office Administration when needed, and external payroll providers to resolve payroll-related matters • Provide payroll expertise and guidance to managers and employees regarding payroll administration and statutory requirements • Participate in payroll improvement initiatives, process optimization, and implementation of new tools or procedures • Support audits, internal controls, and compliance reviews related to payroll and HR administration What You Bring • Proven professional experience in payroll administration and HR operations • Solid knowledge of Polish labor law, payroll regulations, taxation (employment related) , social insurance (ZUS), and statistical reporting (GUS) • Experience preparing payroll documentation and statutory declarations • Experience working with HRIS (Workday) and payroll systems • Strong attention to detail and high level of accuracy • Excellent organizational and analytical skills • Ability to manage confidential information with discretion • Strong problem-solving and communication skills • Ability to collaborate effectively across HR, Finance, Legal, and external stakeholders • Continuous improvement mindset with the ability to identify and implement process enhancements • Proficiency in Microsoft Excel and HRIS/payroll systems Nice to Have • Experience collaborating with external payroll providers is an asset (Deel) • Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field preferred • Payroll, HR, or accounting certifications are considered an advantage English Level Upper-Intermediate Legal & Hiring Information • Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. • Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. • Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. • Compensation details are shared with candidates at the early stage of the recruitment process. • The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. • International projects • In-office, hybrid, or remote flexibility • Medical healthcare • Recognition program • Ongoing learning & reimbursement • Well-being program • Team events & local benefits • Sports compensation • Referral bonuses • Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Unser Ziel ist eine Solaranlage auf jedem Dach, ein Speicher in jedem Haus und ein E-Auto in jeder Garage. Enpal macht das möglich mit einer integrierten Gesamtlösung für dezentrale Energie – von Solaranlage und Batteriespeicher über Wallbox, Smart Meter bis zur Wärmepumpe. Herzstück ist unsere KI-gestützte Plattform Enpal.One http://Enpal.One+, die tausende Systeme intelligent vernetzt und Strombezug sowie -einspeisung effizient am Energiemarkt optimiert. Bist Du bereit für Lösungen, die mehr als nur ein Versprechen sind und täglich echte Lebensqualität in tausende Haushalte bringen? Was du bei Enpal gestaltest, liefert morgen sauberen Strom und verändert nachhaltig, wie wir Energie nutzen. DEINE AUFGABEN • Als erste:r Ansprechpartner:in für unsere Kunden fungierst du als zentrale Schnittstelle und sorgst dafür, dass sie sich gut aufgehoben fühlen. • Du bist verantwortlich für die effiziente Koordination und Terminierung der Gespräche mit unseren Sales Managern, um einen reibungslosen Ablauf zu gewährleisten. • Die Vorbereitung der Kunden auf ihre Expertengespräche liegt in deiner Hand. • Durch deine überzeugende Kommunikation schaffst du es, unsere Kunden nicht nur zufriedenzustellen, sondern sie langfristig zu begeistern und zu Fans zu machen. • Mit deinem Engagement trägst du aktiv zur Optimierung unserer internen Prozesse bei und arbeitest eng mit den anderen Abteilungen zusammen, um bestmögliche Ergebnisse zu erzielen. DEIN PROFIL • Eine sympathische, aufgeschlossene und kommunikationsstarke Persönlichkeit zeichnet dich aus, wodurch du leicht mit verschiedenen Menschen in Kontakt kommst. • Teamgeist liegt dir im Blut – du arbeitest gerne im Team und trägst aktiv zu einer positiven und unterstützenden Arbeitsatmosphäre bei. • Mit einer selbständigen und gut organisierten Arbeitsweise meisterst du deine Aufgaben effizient und behältst auch in stressigen Situationen den Überblick. • Deine positive Ausstrahlung wirkt motivierend auf dein Umfeld und sorgt für eine angenehme Zusammenarbeit. • Hervorragende Deutschkenntnisse runden dein Profil ab und ermöglichen dir eine präzise und professionelle Kommunikation in Wort und Schrift. • Du überzeugst nicht nur durch dein Fachwissen, sondern auch durch deine proaktive Herangehensweise und deinen lösungsorientierten Arbeitsstil. Du bist interessiert, auch wenn du nicht alle Anforderungen erfüllst? Bewirb dich trotzdem! Wir freuen uns darauf, dein Potenzial zu entdecken - unabhängig davon, ob deine Erfahrung jede einzelne Voraussetzung erfüllt. DARAUF KANNST DU DICH FREUEN • Arbeite in Deutschlands erstem grünen Unicorn - Gestalte aktiv die solare Energiewende mit. • Die Sonne scheint auf der ganzen Welt - Bei Enpal arbeitest du mit einem hochmotivierten, diversen Team aus über 65 Nationalitäten. • Grown-up Business & Startup Spirit - In unserem modernen Office in Berlin-Friedrichshain findest du von höhenverstellbaren Tischen, Tischtennisplatte bis gefüllten Getränkekühlschränken und Barista-Coffee alles was das Herz begehrt. • Dein Kick-start bei Enpal - Onboarding-Tag mit Welcome Bag, Buddy-Programm und einem Team, das dich wirklich abholt. • Bleib auf dem Laufenden & gestalte mit - Transparente All-Hands, kurze Entscheidungswege und eine offene Feedback-Kultur, denn ohne Fehler gibt es keinen Fortschritt. • Energiewende geht nur gemeinsam - Bei Enpal erwartet dich ein legendärer Teamspirit und unvergessliche Team- und Companyevents. • Dein Extra-Boost - 29 + 2 Urlaubstage, vergünstigte Mitgliedschaft bei Wellhub und Corporate Benefits. Alles, was dir hilft, Arbeit und Leben gut zu verbinden. Wir bei Enpal sind stolz auf die Vielfältigkeit unseres Teams. Weder bei der Einstellung noch während des Beschäftigungsverhältnisses werden Entscheidungen auf Basis von Hautfarbe, Religion oder religiösen Glaubens, ethnischer oder nationaler Herkunft, Nationalität, Geschlechteridentität, sexuelle Orientierung, Behinderung oder Alter getroffen. Enpal steht für einen sicheren Arbeitsplatz und geht gegen Diskriminierung und Belästigung jeglicher Art vor.

Role Summary Mirantis is seeking a Marketplace Operations Analyst to own the technical health, listing administration, and operational execution across our cloud digital channels - including AWS Marketplace, Azure Marketplace, and our Direct Webstore. Sitting within Business Applications, you will manage enterprise B2B private offers, streamline catalog updates, drive Jira delivery sprints, and optimise system data flows into NetSuite ERP. Note: This is an enterprise B2B SaaS and cloud infrastructure position - not a B2C retail role. Marketplace & Channel Operations • Own the operational health, listing accuracy, and catalog completeness across the Mirantis Webstore, AWS Marketplace, and Azure Marketplace. • Coordinate product onboarding, updates, and deprecations: pricing, SKUs, license entitlements, descriptions, and media assets. • Manage enterprise B2B Private Offer workflows (AWS/Azure) end-to-end: initiation, approval, fulfilment, and post-sale handoff to Customer Success. • Liaise with AWS and Azure partner teams on listing certifications, SaaS metering integrations, and marketplace co-sell program requirements. Agile Delivery & Operations • Maintain a consolidated operational tracker (Jira) across all active digital commerce initiatives, integrations, and process improvements. • Drive sprint planning, async standups, and delivery cadences; surface blockers early with clear context and proposed resolutions. • Maintain RAID logs, decision records, and stakeholder updates throughout project lifecycles. • Coordinate User Acceptance Testing (UAT): define test scenarios, assign testers, consolidate results, and own release sign-offs. • Drive process automation with an AI-first mindset—identify repetitive operational workflows and lead their automation using tools like Claude Enterprise. Systems & Business Analysis • Elicit, document, and validate functional requirements for digital commerce initiatives: listing updates, checkout logic, entitlement rules, pricing structures, and API changes. • Produce clear BRDs, user stories with acceptance criteria, process maps, and data flow diagrams for Engineering and QA. • Map end-to-end data flows across the B2B stack — Webstore, NetSuite ERP, AWS/Azure Metering APIs — identifying integration gaps and proposing solutions. • Serve as the internal Subject Matter Expert (SME) on AWS/Azure Marketplace technical mechanics: metering APIs, SaaS contract billing, and private offer structures. Reporting & Cross-Functional Alignment • Deliver weekly and monthly status updates to Business Applications leadership, Finance, and Sales covering channel activity, launch status, and fulfillment health. • Build and maintain operational dashboards (Looker / Snowflake / Google Sheets) tracking marketplace GMV, private offer turnaround times, fulfillment SLAs, and entitlement activation rates. • Partner with Finance as the primary operational point-of-contact for order reconciliation, entitlement provisioning, and period-close data requirements. • Collaborate with Sales to provide marketplace deal analytics and fulfillment visibility that support pipeline reviews and forecasting. • Document and maintain Standard Operating Procedures (SOPs) for recurring operations: listing updates, promo setups, refund processing, and license provisioning. Required: • 2+ years in a business analysis, systems analysis, or operations role covering B2B SaaS, cloud infrastructure, or digital sales channels. • Hands-on experience with AWS Marketplace or Azure Marketplace management (listing administration, B2B private offers, SaaS contracts, or metering APIs). • Proficiency using Jira for agile sprint/task tracking and Confluence for technical documentation and SOPs. • Hands-on experience with BI and data warehousing tools (Looker, Tableau, Snowflake, or equivalent) to build and maintain operational dashboards independently. • Strong written communication skills: ability to author BRDs, SOPs, status reports, and stakeholder updates independently and on time. • Comfort operating in a fully remote, async-first environment across global time zones. Nice-to-Have • Familiarity with enterprise subscription billing platforms, payment gateways (Stripe), or B2B webstore engines. • Exposure to ERP or financial systems (NetSuite) from an order management or reporting perspective. • Experience in QA or UAT coordination (writing test cases, managing testing cycles, driving sign-off). • Exposure to AI tools (LLMs, prompt engineering, or no-code integrations) for workflow automation. • General understanding of cloud infrastructure, Kubernetes, or containerised software product categories What does Mirantis offer you? • Work with an established Silicon Valley leader in the cloud infrastructure industry; - Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies; - Be a …

Why VMRay At VMRay, you will have the opportunity to shape and develop innovative tools that support our cutting-edge malware analysis and threat detection technologies. As part of our highly collaborative Labs` Tool and Automation team, you will work alongside passionate experts, contribute to maintaining the stability and quality of our software releases and help drive continuous improvements across our development and infrastructure landscape. If you are an experienced Full-Stack Software Engineer (M/F/D) with a passion for building new solutions and an interest in system administration, VMRay offers a dynamic environment where your ideas and expertise can make a real impact. Your Responsibilities • Take over responsibility for tools, projects and product components • Develop new tools, while taking care of fulfilling the requirements and discuss missing information with the stakeholders • Administrate machines and take care of a steady availability of the services in the VMRay Labs' Tools and Automation team, including Amazon AWS hosted components Our Requirements • 5+ years of Python development experience • Good experiences in some common Python frameworks (e.g. Pika, Boto3, SQLAlchemy, Django, FastAPI) • Knowledge of how to work with Code quality in mind (pep8, linters) • Knowledge in Test-driven development (Pytest) • Experience with REST APIs; Developing server applications (Micro Services), as well as clients • Experience with Ansible, PostgreSQL and Jenkins or Bamboo (CI/CD) • Experience with common Amazon AWS components and their administration, as well as Kubernetes • Experience with RabbitMQ is beneficial • Being a fast learner and excellent team player • Excellent problem-solving and troubleshooting skills Location Germany, Bochum or Remote (Europe)

• Advise Sales and business stakeholders on contractual matters, negotiate domestic and international commercial agreements, and manage contract-related risks and obligations. • Develop strategies to mitigate contractual claims, including change orders, damages, and liquidated damages. • Draft, review, and continuously improve contract templates in collaboration with Legal and cross-functional stakeholders. • Develop, maintain, and continuously improve the Compliance Management System, Risk Management System, policies, processes, and internal controls. • Identify, assess, monitor, and report significant business risks. • Advise management and business functions on compliance, risk, and regulatory matters. • Conduct risk assessments, control reviews, internal assessments, and coordinate internal and external audits. • Support global compliance with legal and regulatory requirements, including supply chain compliance, data privacy, cybersecurity, information security (CRA, NIS2, AI Act), antitrust, anti-corruption, export controls, and whistleblower protection. • Prepare reports, decision papers, action plans, and governance updates for executive management. • Design and deliver global compliance training and awareness initiatives. • Investigate compliance incidents and monitor corrective and preventive actions. • Collaborate closely with Legal, Finance, HR, Procurement, Sales, IT, Quality Management, and operational business units. • Report directly to the Business Unit CFO and work closely with Group Compliance & ISMS and regional compliance representatives. • Bachelor’s degree in Business Law, Law, Compliance, Risk Management, or a related field. • Professional experience in Compliance, Risk Management, Internal Audit, Internal Controls, Legal, Corporate Governance, or similar functions. • Strong understanding of business operations and commercial processes, ideally in an international industrial or manufacturing environment. • Knowledge of key compliance and risk topics, including anti-corruption, conflicts of interest, supply chain due diligence, data privacy, antitrust law, export controls, and whistleblower programs. • Experience in contract management within mechanical and plant engineering or a comparable industrial sector. • Highly organized, analytical, and solution-oriented, with strong integrity, discretion, and professional judgment. • Excellent communication and stakeholder management skills, with the ability to translate complex topics into practical business guidance. • Ability to build credibility and collaborate effectively across all organizational levels. • Fluent in English; additional language skills are an advantage. • Proficient in Microsoft Office; experience with compliance, risk, governance, or audit management software is preferred. Please send your CV in English. Be part of a team that's shaping the world: With over 1,300 colleagues, we develop and manufacture mills, mixers, and dispersers that set industry standards – from precise laboratory mills to large-scale systems that fill entire halls. Every machine we produce is unique, tailored precisely to our customers’ individual requirements. Our technologies add color to life, make chocolate silky smooth, create sustainable protein alternatives, and drive the energy transition with cutting-edge battery materials. At the heart of all these applications lies state-of-the-art grinding and dispersing technology. Our work combines technological precision with a passion for making the world a better place. The Grinding & Dispersing division is one of the world's leading suppliers of grinding and mixing technology. The comprehensive range of machines and systems is used in a wide variety of industries such as the chemical, mineral and food industries. The division's strength lies in customised solutions for process engineering tasks.

• Increase of market shares with existing customers and acquisition of new customers, especially in the sectors Food, Pharma, Minerals, Cosmetic, Chemistry, Battery / New Energy • Analysis and identification of customer needs/wishes for technically demanding process solutions • Providing support to our customers in the context of testings as well as cooperation with our Application Specialists at our production sites in Germany • Execution of sales campaigns as well as organization of trade fairs and customer events • Independent support of defined sales regions in France including the development and implementation of suitable sales concept • Tracking of sales activities in the CRM tool "SalesForce" • Successfully completed degree in a technical field (e.g. materials science, chemistry, mechanical engineering) or comparable qualification as a chemical/process engineer • At least 3 years of professional experience in sales of technical, explanation-intensive products • Experience and knowledge of production processes in the chemical industry • Structured, goal-oriented working style combined with a strong service orientation • Strong communication skills • Excellent command of English and fluency in French, both written and spoken • High willingness to travel nationally and internationally (especially to Germany and Spain) Please upload your CV in English. The Grinding & Dispersing division is one of the world's leading suppliers of grinding and mixing technology. The comprehensive range of machines and systems is used in a wide variety of industries such as the chemical, mineral and food industries. The division's strength lies in customised solutions for process engineering tasks.

SafeMe is a personal safety app designed to support users through everyday situations - from walking home late at night to moments of sudden uncertainty. Following proven traction in Poland, we are now expanding and launching into the UK market. Let’s be clear: this is not an advisory or consultancy role. We are looking for a high-performing owner to step into our core structure, take absolute ownership of our UK Go-To-Market strategy, and execute it from day zero. You will steer the entire ship—from raw market discovery and sharp brand positioning to launching live campaigns and ruthlessly iterating on what moves the needle. Reporting directly to the Board, you will lead and collaborate with an agile, 10-person powerhouse of content creators, safety experts, and engineers. This is a role for someone ready to fully immerse themselves in the pulse of our product and company. Red Sky is conducting this recruitment process on behalf of SafeMe. Your responsibilities • Product & Market Audit: Run a deep-dive analysis of SafeMe, our historical marketing data, and early traction signals from the UK. • Rapid UK Discovery: Decode the UK market. Define target segments, user vocabulary, barriers, and core motivations—focusing heavily on women aged 18–35 and urban parents. • Positioning & Narrative: Architect the UK value proposition. Define a tone of voice, craft key messaging, and build compelling narratives around everyday safety. • The 3–6 Month Growth Playbook: Design an aggressive channel strategy (Meta, TikTok, Google), map out the exact role of each platform, and build a relentless creative testing roadmap. • Full-Funnel, Hands-On Execution: Script, brief, and oversee creative production, while staying close to the metal by personally launching, managing, and scaling performance campaigns. • Continuous A/B Experimentation: Run non-stop tests on copy, hooks, angles, and audiences, translating fast data into instant growth recommendations. • Board & Investor Reporting: Keep stakeholders aligned by owning the ultimate growth metrics: CAC, CTR, CPC, trial-to-paid conversions, and cohort retention. Who You Are • A Seasoned B2C Marketer: 5–7+ years of battle-tested experience in consumer marketing, with digital deeply embedded in your DNA. • App & Subscription Native: You’ve successfully scaled digital products, mobile apps, or subscription-based mobile services. • Market Launcher: You have a proven track record of successfully introducing or repositioning a brand in an entirely new market. • Creative & Copywriting Edge: You have a natural flair for storytelling and exceptional copywriting skills, allowing you to easily pivot from metrics to scripting high-converting ad copy, hooks, and video concepts for our creators. • Performance Heavyweight: Deep, hands-on mastery of Meta, TikTok, and Google Ads. You live and breathe CAC, ROAS, and retention curves. • Insight Hunter: You know how to look past surface-level data to uncover profound consumer insights and build hyper-accurate personas. • Master of Sensitive Verticals: You know how to build a trusted Tone of Voice in high-stakes, emotional, or challenging categories (e.g., safety, health, fintech, or products tackling anxiety and risk). • Language Proficiency: Native or bilingual proficiency in Polish (for seamless internal collaboration with our Warsaw-based team) and professional fluency in English (minimum C1) to confidently drive our UK expansion, write copy, and lead international communication. • The UK Edge (Major Plus): You instinctively understand the UK consumer, their cultural codes, humor, British English nuances, and media consumption habits. • Bonus Points: Experience working with female-focused brands in safety, well-being, FemTech, or lifestyle. Your DNA / Working Style • Data-Obsessed: You don’t just look at dashboards to build reports. You read the data to find the "why" and pivot immediately. • Ruthlessly Operational: You manage multiple growth experiments simultaneously and kill underperforming ads without emotional attachment. • Strategic, Not Slide-Heavy: You don't hide behind bloated PowerPoint decks. You translate high-level brand vision straight into ad manager setups and hooks. • Fiercely Autonomous: You thrive in high-trust, high-autonomy environments. You don't wait for tasks; you set the priorities. • Driven by Empathy: You understand that SafeMe isn't just another lifestyle utility. Our product touches real-world fears and critical moments. You treat the mission with the respect it deserves—knowing your work can literally save lives. Collaboration Details • Full-Time Dedication: This is a full-time role. We are looking for a true internal team member who lives and breathes the product, not an external consultant splitting their focus. • The Best of Both Worlds (Hybrid Setup): Work from our modern, high-energy office in the heart of Warsaw, combined with the flexibility of remote work days. • International …

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you • You will own and improve the platforms Customer Experience runs on: Zendesk, Vitally, and the integrations that connect them to the rest of the stack. This is hands-on platform work with real scope. You configure, automate, integrate, and maintain systems used every day by support and customer success teams. You work with autonomy on agreed priorities, use automation (including AI-assisted workflows where they fit), and partner with operations and technical teams when a problem needs more than configuration alone. You will see work through from scoping to production and ongoing ownership: testing changes, communicating with affected teams, documenting what you ship, and keeping platforms reliable as requirements grow. How this role contributes to the department's and company's goals Remote's CX organization depends on reliable tooling: routing that works, automations that hold up under load, and platforms that specialists can trust. This role keeps that foundation solid as the business and product surface area grow. You will help CX scale without adding friction: fewer manual workarounds, clearer workflows, and platform changes that ship with proper testing, communication, and documentation. Strong platform operations also creates the conditions for automation and AI initiatives to land safely. The work sits close to the teams who use these tools every day, so the impact is direct and measurable. What you bring • Strong ownership and autonomy: you spot what needs doing, set direction, and deliver without heavy oversight. • Hands-on Zendesk experience in a production support environment: triggers, automations, views, groups, routing, macros, and comfort debugging via the API when needed. • Platform operations experience in CX or customer success: you understand how support and CSM teams work, not just how admin screens are laid out. • End-to-end delivery: scoping, stakeholder alignment, safe rollout, and steady-state ownership after go-live. • Documentation as part of how you work. Accurate, accessible docs are part of done, not an afterthought. • Sound judgment on when configuration or automation is the right fix, and when the problem needs a different approach. • Automation experience in CX: low/no-code tools (Zapier, platform-native automations, or similar) and workflows that hold up in production. • Practical familiarity with AI in support and success operations: agent assist, workflow automation, triage or routing helpers, or knowledge-backed tools. You do not need to be an ML engineer, but you should be comfortable working with AI-enabled workflows and knowing where they help versus add noise. • Comfort with APIs, webhooks, and integration patterns; able to partner with engineering on harder problems. • Depth in Zendesk or a comparable support platform. Vitally or similar Customer Success platform experience is a strong plus. Willingness to work across more than one system in the stack. • Clear written and spoken English. Remote-first experience is a plus. Key Responsibilities Platform administration and reliability • Administer Zendesk, Vitally, and related CX tools: configuration, access, and day-to-day operational health. • Own intake, triage, and delivery for platform requests from internal teams. • Maintain documentation for configurations, automations, and integrations. Workflow, automation, and AI-enabled tooling • Design and maintain triggers, automations, and data flows that reduce manual handling and keep work moving reliably through CX systems. • Build and run integrations across the CX stack using APIs, webhooks, and low-code tools where that is the right tradeoff. • Identify automation opportunities from ticket data, workflow friction, and team feedback; ship practical improvements, not automation for its own sake. • Support AI-enabled workflows in CX (for example agent assist, routing or triage helpers, and intake automation): configure, test, document, and iterate with appropriate oversight and change control. • Follow change management practices: …

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you • You will own and improve the platforms Customer Experience runs on: Zendesk, Vitally, and the integrations that connect them to the rest of the stack. This is hands-on platform work with real scope. You configure, automate, integrate, and maintain systems used every day by support and customer success teams. You work with autonomy on agreed priorities, use automation (including AI-assisted workflows where they fit), and partner with operations and technical teams when a problem needs more than configuration alone. You will see work through from scoping to production and ongoing ownership: testing changes, communicating with affected teams, documenting what you ship, and keeping platforms reliable as requirements grow. How this role contributes to the department's and company's goals Remote's CX organization depends on reliable tooling: routing that works, automations that hold up under load, and platforms that specialists can trust. This role keeps that foundation solid as the business and product surface area grow. You will help CX scale without adding friction: fewer manual workarounds, clearer workflows, and platform changes that ship with proper testing, communication, and documentation. Strong platform operations also creates the conditions for automation and AI initiatives to land safely. The work sits close to the teams who use these tools every day, so the impact is direct and measurable. What you bring • Strong ownership and autonomy: you spot what needs doing, set direction, and deliver without heavy oversight. • Hands-on Zendesk experience in a production support environment: triggers, automations, views, groups, routing, macros, and comfort debugging via the API when needed. • Platform operations experience in CX or customer success: you understand how support and CSM teams work, not just how admin screens are laid out. • End-to-end delivery: scoping, stakeholder alignment, safe rollout, and steady-state ownership after go-live. • Documentation as part of how you work. Accurate, accessible docs are part of done, not an afterthought. • Sound judgment on when configuration or automation is the right fix, and when the problem needs a different approach. • Automation experience in CX: low/no-code tools (Zapier, platform-native automations, or similar) and workflows that hold up in production. • Practical familiarity with AI in support and success operations: agent assist, workflow automation, triage or routing helpers, or knowledge-backed tools. You do not need to be an ML engineer, but you should be comfortable working with AI-enabled workflows and knowing where they help versus add noise. • Comfort with APIs, webhooks, and integration patterns; able to partner with engineering on harder problems. • Depth in Zendesk or a comparable support platform. Vitally or similar Customer Success platform experience is a strong plus. Willingness to work across more than one system in the stack. • Clear written and spoken English. Remote-first experience is a plus. Key Responsibilities Platform administration and reliability • Administer Zendesk, Vitally, and related CX tools: configuration, access, and day-to-day operational health. • Own intake, triage, and delivery for platform requests from internal teams. • Maintain documentation for configurations, automations, and integrations. Workflow, automation, and AI-enabled tooling • Design and maintain triggers, automations, and data flows that reduce manual handling and keep work moving reliably through CX systems. • Build and run integrations across the CX stack using APIs, webhooks, and low-code tools where that is the right tradeoff. • Identify automation opportunities from ticket data, workflow friction, and team feedback; ship practical improvements, not automation for its own sake. • Support AI-enabled workflows in CX (for example agent assist, routing or triage helpers, and intake automation): configure, test, document, and iterate with appropriate oversight and change control. • Follow change management practices: …

Allgemeine Informationen Mavie unterstützt Unternehmen dabei, sich um die Gesundheit Ihrer Mitarbeiterinnen zu kümmern. Mit langjähriger Expertise, individuellen Lösungen und digitalen sowie analogen Services. Wir bieten lösungsorientierte Kurzzeitberatung für Mitarbeiterinnen und Company Assistance (Trainings, Workshops, Seminare…) für Kund*innen. Alle Lösungen sind maßgeschneidert und an die immer neuen Herausforderungen unserer heutigen Zeit angepasst. Denn wir glauben, dass die mentale und körperliche Gesundheit etwas Besonderes und Wertvolles ist und dass Lebensqualität und Wohlbefinden untrennbar mit ihr verbunden sind. Deshalb begleiten wir Menschen im Bereich mentaler und physischer Gesundheit, sowohl im betrieblichen wie im privaten Umfeld, auf Ihrem Weg zu mehr Gesundheit und Wohlbefinden. Täglich entstehen in acht europäischen Märkten Daten: aus unserer EAP-Beratung, aus dem Lifestyle Check – unserem Vor-Ort-Gesundheitscheck – und aus unseren digitalen Services. Der Lifestyle Check läuft auf einem echten Vor-Ort-PC, der mit medizinischen Messgeräten kommuniziert, einer Angular-basierten Lab-App für unser Personal, einem Django-Backend für Konfigurationen und Uploads sowie einer breiteren Plattform, die die Ergebnisse in Berichte und nutzerorientierte Gesundheitseinblicke verwandelt. Dein Job: Du übernimmst die Verantwortung für den Lifestyle-Check Lab-Service. Der anfängliche Fokus liegt auf der Stabilisierung und Verbesserung des Lab-Stacks – dem Windows-Service, der Lab-Operator-App und dem Backend, das Gerätekonfigurationen und Uploads verwaltet. Von dort aus wirst du das breitere Produkt gestalten: sauberere Architektur, zuverlässigere Releases, bessere Datenqualität und reibungslosere Integrationen mit dem Backend-Service. Der Job kann entweder von Wien oder von München aus ausgeübt werden. Aufgaben Verantwortung für den Lifestyle Check – Lab-Systeme • Übernahme und Verantwortung für den Vor-Ort-Windows-Service, der unsere medizinischen Messgeräte mit der Plattform verbindet. Er steuert rund 10 Gerätefamilien über Bluetooth, serielle Schnittstellen, TCP und Dateiaustausch. • Betrieb, Wartung und Weiterentwicklung der Gerätetreiber, der lokalen REST-API, des System-Tray-Status-UI, Firmware-Updates und des Windows-Installers. • Verantwortung für die Lab-Operator-Web-App, eine Angular / Ionic / Electron-Anwendung, die auf dem Lab-PC läuft und die Mitarbeitenden durch Login, Pakete, Stationen, Termine und den Checkup-Ablauf führt. • Verwaltung des Django-REST-Backends für Gerätekonfiguration, Authentifizierung und sichere Uploads sowie Logs. Perspektive für zukünftiges Wachstum • Vorantreiben von Refactoring, Dependency-Updates und Zuverlässigkeitsverbesserungen im gesamten Lifestyle-Check-Stack. • Integration in die breitere Wellabe-Plattform: die Laravel/PHP-Admin-Plattform für Stammdaten und das Flask-Backend für Body-Age-Berechnungen und Reporting. • Verbesserung der Beobachtbarkeit: zentrales Logging, klarere Fehlersignale und schnellere Remote-Diagnose, damit vage Meldungen aus dem Feld lösbar werden. • Wartung und Verbesserung der CI/CD-Pipelines, Build-Tools und Release-Workflows. Gesuchtes Profil Must Haves • Windows-Engineering-Mindset – du fühlst dich in Windows-Services, Installern, Firewall-Regeln und dem Deployment-Tooling wohl, das zum Ausliefern und Aktualisieren unserer Software eingesetzt wird. • Erfahrung mit Hardware-Geräte-Integration – serielle Schnittstellen, Bluetooth, TCP; du kannst ein Geräteprotokoll lesen und verstehen. • Frontend-Kenntnisse – du kannst dich in einer Angular/TypeScript-Codebase zurechtfinden, sie pflegen und erweitern, und verstehst, wie eine Ionic/Capacitor- oder Electron-Build-Kette funktioniert. • Cloud und DevOps – GCP (Cloud Storage, Cloud Run/Scheduler), Docker, GitHub Actions. • Python-Kenntnisse – du findest dich in fremdem, gewachsenem Code zurecht und übernimmst Verantwortung für Flask- und Django-Backends. • Remote-Debugging aus unvollständigen Informationen – du kannst aus Logs, Screenshots und zweiter Hand rekonstruieren, was passiert ist, ohne das Problem lokal reproduzieren zu können. • Sicherheitsbewusstsein – Patching, Umgang mit Secrets, Dependency-Management, DSGVO im Gesundheitskontext. • Bereitschaft zu Dienstreisen an unsere Standorte in München und Wien sowie Freude am Arbeiten mit Medizin Hardware Geräten. • Fließend Deutsch – du kommunizierst mit lokalen Teams und Support-Mitarbeitenden an den Lab-Standorten im deutschsprachigen Raum. • Gute Englischkenntnisse – Zusammenarbeit in einem internationalen Team. Nice to haves • PHP / Laravel -Grundlagen, damit du Änderungen in unserer Admin-Plattform mitkoordinieren kannst. • Erfahrung mit Gesundheitsdaten oder Biomarker-Analyse – du verstehst die Besonderheiten von Gesundheitsdaten und kannst zu unseren Datenanalyse-Aktivitäten beitragen. • Statistische Modellierung / ML zur Unterstützung unserer Body-Age- und …

HELP BUILD ZOE’S PHYSICAL RETAIL PRESENCE FROM THE GROUND UP. ZOE has built a world-class personalised health product, and now we’re taking our physical products into retail. We’re looking for a National Retail Account Manager with an FMCG or Consumer Health background to help turn that ambition into reality, owning retailer relationships, product launches, vendor setups, and trading performance that will shape how ZOE shows up on physical shelves. You’ll have the opportunity to build how we work with retailers from the ground up, sitting within our Supply Chain & Operations team while collaborating across Commercial, Operations, Marketing, and Logistics to make things happen. If you’re commercially minded, operationally sharp, assertive in negotiations, and excited by hands-on retail launch execution, this is your opportunity to have a real impact. ABOUT THE ROLE ZOE is entering an exciting phase of growth, and we’re looking for a dedicated National Retail Account Manager to help shape and scale our physical retail channel (across UK grocery, pharmacy, high street, and health & wellness channels) while supporting key commercial partnerships. This is a highly operational, high-impact role for someone who thrives on turning commercial opportunities into structured launch plans, seamless supply chain coordination, and strong on-shelf execution. You’ll own the day-to-day commercial and operational management of our retail accounts, ensuring launch critical paths are executed across multiple fast-paced launches, retailer portal administration is flawless, trading performance is actively managed, and stock flow is coordinated across the business. ABOUT THE TEAM You’ll join the Supply Chain team within ZOE’s wider Operations organisation, reporting to the Associate Director of Operations. The team makes sure ZOE’s physical products can be launched, supplied, and scaled reliably. You’ll work closely with Commercial, Finance, Legal, Marketing, Growth, Product, Quality, Customer Operations, Creative, suppliers, warehouses, and logistics providers. The team is distributed across the UK, EU, and US, working remotely and cross-functionally with a strong focus on reliable execution, clear ownership, and fast problem-solving. WHAT YOU’LL BE DOING • Parallel Launch Execution & Onboarding: Own retailer setup, critical path management, and operational readiness from initial account setup through to live trading on shelves. Manage multiple major retail launches running concurrently or in quick succession. • Commercial Negotiation & Pushback: Lead commercial preparations and negotiations, owning Joint Business Planning (JBP) inputs, trading terms, operational requirements, and follow-up actions. Confidently negotiate with major UK buyers (e.g., Sainsbury's, Tesco), balancing growth targets with the willingness to push back and challenge terms to protect ZOE's commercial interests. • Portal & Product Administration: Coordinate retailer setup requirements, including vendor portals, product information, pricing, pack specs, GS1 barcodes, artwork, product copy, promotional setups, and delivery requirements. • Account & Partner Management: Manage day-to-day retail account relationships, ensuring retailer queries, stock blockers, operational decisions, and follow-up actions are handled quickly and clearly. • Cross-Functional Driving Force: Act as the central project driver, proactively pulling internal teams (Supply Chain, Ops, Legal, Marketing, Finance) together to resolve blockers, answer operational questions, and keep launch deadlines on track. • Trading Performance & Analytics: Track trading performance across sales, rate of sale (ROS), availability, stock cover, promotional uplift, placement, distribution, and retailer reporting, turning data into actionable growth recommendations. • Supply Chain & Inventory Management: Support forecasting, purchase order tracking, stock visibility, and service-risk management across current accounts and future retail expansion. • Playbook & System Creation: Build repeatable, scalable retail account management processes, templates, metrics, and playbooks from the ground up to support future ZOE expansion across the UK and EU. WHAT YOU’LL BRING • UK Retail Market Experience (Must-Have): 2–4+ years of experience in retail key account management, commercial operations, or retail operations within FMCG, CPG, grocery, or consumer health. Proven understanding of the UK retail landscape (e.g., Sainsbury's, Tesco, Waitrose, Boots, Superdrug) is required. Additional international expansion experience is a plus. • Ground-Up Execution & Builder Mentality: Hands-on experience taking a product into retail from scratch, with a track record of setting up new internal processes, metrics, and scalable playbooks. • Commercial Confidence & Negotiation: Strong commercial acumen with direct experience negotiating with retail buyers. Comfortable …

Purpose Lead AI-assisted software engineering activities for Meridian by designing repeatable SDLC patterns that help analyse, validate, document, and evolve complex cloud software stacks. The role anchors the engineering approach for OpenStack-derived services, repository-scale understanding, and sovereign software handover readiness. Role focus This senior position focuses on turning AI development platforms into disciplined engineering capability. The candidate should guide how coding agents, open-source or open-weight coding models, and enterprise-approved toolchains are used to accelerate code understanding, refactoring support, documentation, and transition readiness without weakening evidence quality or confidentiality. WHAT WILL YOU DO? • Define and lead AI-assisted SDLC patterns for repository intake, code exploration, service mapping, build diagnosis, documentation, and engineering evidence generation. • Guide analysis of OpenStack-derived control-plane services, APIs, dependencies, integration flows, and build structures across multiple repositories and teams. • Evaluate and operationalize AI development platforms, coding agents, and approved open-weight or Chinese coding model stacks for secure enterprise use cases. • Establish human-in-the-loop controls, quality gates, prompt libraries, reusable review patterns, and evidence standards for AI-generated engineering outputs. • Coach software engineers and platform specialists on safe, effective use of AI tools while coordinating with architecture, security, DevOps, and testing teams. • Produce senior stakeholder-ready artefacts including transition risks, service decomposition views, codebase maturity observations, and recommended engineering actions. Examples of market tools, models, and SDLC platforms expected • AI development environments such as Cursor, Windsurf, Claude Code, Continue, Cline, or VS Code-based extensions connected to enterprise-approved model endpoints. • Open-source, open-weight, or Chinese coding-capable models such as DeepSeek Coder, Qwen/Qwen-Coder, CodeGeeX, StarCoder, Code Llama, Mistral, or similar models operated through approved controls. • Agentic and SDLC workflow components such as LangGraph, OpenAI Agents SDK, AutoGen, LlamaIndex, RAG pipelines, evaluation loops, and structured tool-calling patterns. • Engineering environments including GitHub Enterprise, GitLab, Jenkins, ArgoCD, Helm, Docker, Kubernetes, private package registries, and terminal-native automation workflows. YOU WILL SUCCEED IF YOU HAVE: • 8+ years in software engineering, platform engineering, or technical architecture roles, with proven ownership of complex engineering workstreams. • Strong hands-on coding skills in Python plus at least one backend or systems language such as Go, Java, C, C++, or Rust. • Deep practical experience using AI coding agents and LLM-enabled SDLC workflows for large codebases, technical documentation, and engineering acceleration. • Good understanding of OpenStack-derived cloud software architectures, modular service decomposition, CI/CD, Kubernetes-based delivery, and platform operations. • Able to lead senior engineers in ambiguous environments, challenge AI outputs, and convert incomplete evidence into structured, actionable engineering decisions. • Comfortable working in high-accountability, confidentiality-sensitive enterprise programs where auditability, traceability, and sovereignty constraints are mandatory. WHY SHOULD YOU CHOOSE US? We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas: • Financial benefits • Benefits with focus on learning and development • Benefits with focus on health and sport • Benefits with focus on family and work – life balance • Other benefits For more information about our benefits click to Benefits Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2200€ /brutto. Additional information • Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from …