Emplois à distance pour les nomades numériques

We are looking for two talented Operations Specialist to lead the operations of a wide range of clients. You are expected to perform a transversal role, translating new customers’ needs into technical specifications, planning and delivering excellent services. • Delivering excellent services and results to clients, both internally and externally. • Implement and run Quality Assurance processes for every delivery. • Understanding clients’ needs and finding optimal solutions. • Discerning the technical capabilities of the tools and the team and translating them to clients. • Transforming clients’ challenges into opportunities for growth. • Creating better internal processes and leading changes. • Developing creative solutions for existing and new clients. Requirements All About You • Basic understanding of the music industry, including familiarity with key standards and organizations (e.g., CISAC, CMOs, etc.) • +3 years experience in technical account management, project coordination, or client-support roles, preferably in technical or fast-paced environments. • Ability to effectively communicate with team members, stakeholders, and external partners. • Highly organized, multitasker, and with strong attention to detail. • Initiative, drive, enthusiasm, and entrepreneurial attitude. • Excellent decision-making, critical thinking, and problem-solving. • Passion for listening, asking, understanding, and communicating. • Love for teamwork and learning. • Be comfortable dealing with a large amount of data and numbers in formats such as .csv and .xlsx • Interest or basic familiarity with MongoDB and ability to use queries for data retrieval and manipulation. • Business fluency in English is a must • Language Specialization (One of the following): • Profile A: Professional working proficiency in French. • Profile B: Professional working proficiency in Italian. • Based in Spain. Local candidates are preferred, but remote work arrangements may be considered. Expectations • Within 30 days: To understand the services and products your team is working on, the basic operations behind them and their technical pipelines. • Within 60 days Assuming your assigned operational responsibilities, support our UGC Business Line and manage a straightforward delivery for a customer following the step-by-step preexisting guide. • Within 90 days Become an active contributor within the team, capable of improving our operational process based on previous experiences. Benefits You Can Enjoy • Flexible working hours and location • Unlimited time off because we believe that you know best when you need to rest. • You can make the role your own and run your own development • Flat hierarchy • Online language classes to improve your Spanish or English • Online and onsite courses and music industry workshops run by inhouse experts • We’ll provide you with all equipment needed for you to be comfortable • Barcelona HQ office available to you, kitted out with a rehearsal room https://www.bmat.com/bmat-house/ Who the FAQ are BMAT BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. We’re now over 200 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok and Lagos. We’re a team of pretty decent people who enjoy working with each other. We’re open-minded and well-traveled, coming from all parts of the world. We’ve got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for innovative technology and Barcelona as a backdrop has proven to make a good combination. Join us from wherever you are on our mission to help make music live forever. Diverse perspectives drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.

CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful. Check out our website for more information: cloudlinux.com Imunify360 is a multi-layer Linux server security suite — WAF, IDS/IPS, malware scanning and cleanup, proactive defence, patch management, reputation — running as an agent on hundreds of thousands of customer servers, backed by a cloud estate of scanning, correlation and signature-delivery services on our own bare metal. Roughly 70 components currently ship without a defined service level indicator. Some are internal services we can scrape. Many are agent-side subsystems running on machines we do not own, reporting through a heartbeat we designed for something else. There is monitoring, and there are dashboards, and there is no coherent answer to the question "is this component doing its job right now, and how would we know if it stopped?". We know the cost of that gap precisely, because we recently paid it: a security control was silently disabled across a large fraction of the fleet for 61 days. Every dashboard was green. The telemetry reported a ruleset version but not whether the control that consumed it was switched on, so a configuration change was indistinguishable from a broken updater. Three independent safety mechanisms existed and all three were gated behind the same condition that caused the failure. Your job is to make that class of failure detectable in hours instead of months, across the whole product line, and to build the system that keeps it detectable as the product changes. This is a greenfield charter inside a brownfield estate. You are not inheriting an SRE team, an SLO framework or a paging culture. You are defining them, with the engineering leads, and then making them stick. What you'll do 1. Define what "working" means for ~70 components • Run SLI definition with squad leads and senior engineers. You facilitate and hold the standard; the owning squad signs the SLI. • Build the taxonomy this product actually needs, which is broader than availability and latency: • Service SLIs — availability, latency, error rate for cloud-side services. • Fleet SLIs — heartbeat reachability, version and configuration convergence across the installed base. • Control-efficacy SLIs — the differentiator. What fraction of protected units have the control effectively enabled and current , not merely installed. Ruleset generation drift, signature age, scan coverage, enforcement-mode distribution. • Delivery SLIs — artifact publish success, rule-to-fleet lead time, hotfix time-to-convergence. • Pipeline SLIs — ingest lag, verdict latency, queue age, backlog burn. • Enforce one non-negotiable design rule: an SLI must be measurable from outside the gate of the thing it measures. If the control being off also switches off the signal that would tell you it is off, the SLI is invalid. This is the lesson of the incident above and it is the reason this role exists. • Attach an SLO, an error budget and an owning squad to each. Tiering is expected — not every component earns a 99.9% target or a pager. 2. Build the collection system • Design and build the pipeline that gets these indicators off the fleet and into a queryable store: push-based, sampled, privacy-constrained, and with a cardinality budget you set and defend. • Extend agent-side and service-side instrumentation where the signal does not exist yet, in Python, Go and Rust, working with the owning squads. • Consolidate the current sprawl of dashboards, ad-hoc queries and reporting paths into a defensible set of instruments, and retire what does not earn its keep. 3. Build alerting and alert management • Symptom-based, SLO-anchored alerting with multi-window burn-rate semantics. Not threshold soup. • A three-tier taxonomy — page / ticket / dashboard — with an explicit rule for what is allowed to page a human at 03:00. • Every alert ships with an owner, a runbook and a documented failure mode, or it does not ship. • Alert hygiene as a standing practice: quarterly review, deletion counted as a win, actionable-rate tracked. A persistent inability to perform a security-relevant refresh should page. It currently logs a warning. 4. Build escalation • Component owning squad ownership map, kept current, machine-readable, and wired into routing so an alert reaches the right seven people rather than a shared channel. • Severity matrix, acknowledgement SLAs, follow-the-sun rota design across UTC−5 … UTC+8, and clean handoff protocol. • Incident command practice and blameless postmortems within 24 hours. We already do postmortems and do them honestly, including publicly retracting our own wrong findings; …

Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together! The Opportunity As a Senior IT Engineer, you will serve as a Tier 3 escalation point, providing technical support for local and global end-users while managing, monitoring, and securing our cloud, hybrid, and local infrastructure. You will own critical enterprise systems, automate workflows, and drive continuous improvement across IT operations and infrastructure projects. Key Responsibilities Core Infrastructure & Active Directory • Administer, maintain, and monitor hybrid identity and global Active Directory environments (Azure AD/Entra ID, GPOs, DNS, DHCP, Sites & Services, and AD replication). • Manage, monitor, and provision local and cloud infrastructure services (AWS, WorkSpaces, EC2). Microsoft 365 Tenant & Security Management • Maintain overall M365 tenant configuration, health, and security compliance. • Administer M365 workload services including Exchange Online (mail flow, retention), SharePoint Online (permissions, sharing), OneDrive, Teams (calling plans, policies), Intune (device deployment, Autopilot), and Defender/Purview (DLP, Conditional Access). • Develop PowerShell scripts and utilize Power Automate and Graph API for workflow automation and reporting. Operations, Support & Engineering • Act as Tier 3 support and escalation point for help desk incidents covering local, remote, and global end-users. • Support and maintain endpoint operating systems (Windows, macOS, Linux) and meeting room collaboration hardware (Logitech Tap, Poly). • Maintain ownership of enterprise applications (Jira, Confluence). • Own and lead infrastructure and software projects, adhering to configuration and change management policies. • Proactively create knowledge base documentation and identify opportunities for IT process improvements. Requirements Technical Skills & Experience • 5+ years managing Microsoft 365 enterprise environments (Exchange Online, SharePoint, Teams, Intune). • Deep technical expertise in hybrid Active Directory, Azure AD Connect, SSO, MFA, Conditional Access, and identity protection. • Hands-on experience supporting Windows, macOS, and Linux Server environments. • Advanced scripting ability using PowerShell and Bash for system administration, reporting, and bulk operations. • Cloud proficiency in AWS services (EC2, WorkSpaces) and Azure platforms. • Solid understanding of compliance tools (DLP, eDiscovery, audit logs) and endpoint security management. Personal Attributes & Soft Skills • Communication & Support: Outstanding written and verbal communication skills; ability to interact effectively with both technical teams and non-technical end-users. • Problem Solving & Proactivity: Strong analytical, troubleshooting, and abstract problem-solving capabilities with a drive to continuously improve support processes. • Teamwork & Adaptability: Ability to collaborate across global teams, prioritize tasks under pressure, and manage changing workloads independently. • Fluent in oral and written English (additional languages a plus). • Occasional work outside standard business hours may be required. The wonderful world of XR Impactful Work: You’ll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact: With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that’s making waves across the globe! Innovation & Growth: We’re all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you’ll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture: We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference: Here, you’ll …

Are you looking for flexible freelance work that fits around your studies, freelance projects, full-time job, or personal commitments? Acclaro is currently recruiting Freelance Mobile App Testers to help test an innovative financial services mobile application. This is a fully remote opportunity that allows you to work independently, complete short weekly assignments, and gain experience in app testing and quality assurance. No previous software testing experience is necessary. We provide all training materials, step-by-step instructions, and project guidelines to help you succeed. This project is especially well-suited for: • Freelance professionals interested in project-based testing work • QA enthusiasts • Independent contractors • Individuals interested in app testing projects • Mobile technology users Over a project period of approximately 2 to 3 months , you'll receive regular testing tasks while becoming part of Acclaro's global freelance community supporting leading international brands. What You'll Do As a Freelance Functional App Tester , you will evaluate a financial management mobile application from an end-user perspective and help ensure it functions correctly across real-world environments. Your Responsibilities • Execute assigned mobile app testing scenarios • Follow detailed testing instructions and workflows • Record your smartphone screen while completing test cases • Identify and document unexpected app behavior • Submit screen recordings and concise test reports • Report issues clearly and accurately in English • Complete assignments within project deadlines Typical workload • Testers will be engaged throughout a 2-3 month project period and will receive recurring testing assignments as features are released and validated. • Assignments typically require approximately 30-60 minutes to complete, depending on the testing scenario. Project Details • Location: Remote (Estonia) - This project is limited to individuals residing in Estonia because the mobile application is designed for the Estonian banking market and requires local banking and mobile verification capabilities. • Contract Type: Freelance / Independent contractor • Project Duration: Approximately 2–3 months • Compensation: This is a paid freelance contractor opportunity. Compensation will be determined based on the candidate's proposed rates and project requirements. Acclaro is seeking to engage up to 10 freelance testers for an active 2-3 month testing project . Selected testers will be onboarded and assigned recurring project work throughout the engagement period. Requirements To participate, applicants must meet all of the following requirements. 1. Banking Requirement (Mandatory): • This project supports quality assurance testing of a mobile application developed for the Estonian financial services market. To ensure realistic testing conditions, participants must have access to a personal bank account issued by a bank operating in Estonia. • The requirement is solely related to validating local user workflows and authentication experiences. Acclaro does not request or access banking credentials, account passwords, PIN codes, or financial information beyond what is necessary to confirm eligibility for participation. 2. Mobile Device Requirement: You must own a smartphone running on • iOS 18 or later , or • Android 7 or later. • This is a mandatory technical requirement for our secure testing environment. An Estonian mobile number is required because the application being tested uses Estonian-specific authentication and verification workflows. 3. English Language Skills You should be comfortable: • Understanding written English instructions • Following English-language testing guidelines • Writing brief test reports in English Please note that while Estonia is a multilingual market, project communication and reporting will be conducted in English. 4. Technical Skills You should be comfortable: • Installing and using mobile applications • Following detailed step-by-step instructions • Identifying unexpected mobile app behavior • Recording your smartphone screen • Submitting reports accurately and on time No previous experience in software testing, QA testing, user acceptance testing (UAT), or mobile application testing is required. 6. Remote Working Requirements Applicants must have: • Reliable high-speed internet access • Their own smartphone device • A quiet environment for independent work • The ability to complete assignments within the requested timeframe Benefits • Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. • Long-Term Collaboration Opportunities : Successful testers may be invited to participate in future mobile application testing, localization testing, and user experience research projects. • Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and …

Head of Marketing — US Market Company: Crystalia Glass Contract: B2B Format: Remote Market: US Working hours: 8:30 AM–5:00 PM New York time, with at least 6 hours of daily overlap Media budget: $200K+/month Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors , including glass partitions, sliding glass walls, and steel- and aluminum-framed systems. We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership. Core Requirements • 7+ years of marketing experience , including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results. • Direct experience owning marketing for the US market , with responsibility for customer acquisition, demand generation, and brand growth. • Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience. • Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products , or another comparable high-consideration category. • Experience managing significant paid media budgets — ideally $1.5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance. • Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue. • Strong experience with CRM systems , including pipeline structure, workflows, lead qualification, reporting, and funnel analysis. We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine. • Experience leading distributed marketing teams of 8+ people , including specialists, contractors, and agencies. • Proven marketing and growth results supported by specific numbers and business outcomes . • English C1+ , with strong written English for US-facing communication, messaging, and creative review. What You'll Own Brand & Market Position • Define and strengthen Crystalia's positioning in the US premium market • Build consistent messaging and brand standards across channels and customer touchpoints • Develop a visual production pipeline for completed projects — photography, video, and portfolio content • Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications • Develop partnerships with architects, interior designers, contractors, and other trade professionals Growth & Performance • Own marketing-sourced growth across both B2B and B2C • Manage and allocate a $200K+ monthly media budget • Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels • Make channel and budget decisions based on closed revenue and unit economics , not lead volume alone • Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency Analytics & Funnel • Build visibility from first touch through closed revenue • Develop attribution and channel-level unit economics • Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length • Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns • Build concise executive reporting focused on metrics that drive decisions Sales Partnership You will work with Sales leadership as a peer partner , not as the manager of the Sales organization. Together, Marketing and Sales will: • Define and review lead qualification criteria • Analyze lead quality, conversion, and revenue by source • Review funnel performance and lost-deal reasons • Improve the handoff and customer journey between Marketing and Sales Marketing owns funnel analysis through closed revenue; Sales leadership owns sales targets, processes, and people. Team & Operations You will lead a distributed marketing team across B2B and B2C marketing, SEO, PPC, Paid Social, SMM, Community, Design, and CRM . You will: • Assess and develop the existing team structure • Strengthen brand and analytics capabilities • Hire and manage specialists, contractors, and agencies • Establish clear ownership, processes, quality standards, and accountability • Build systems that can scale with the business Digital & E-commerce Our new website is currently in development and will introduce e-commerce elements, including customer accounts and online purchasing for selected products. E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable. Strong Advantages • Premium or luxury product experience • Architecture, construction, building materials, …

Location: Remote Engagement type: Consultancy, project-based. Starting ASAP. Moonshot is seeking a Senior Freelance Consultant to support the delivery of our AI Safety portfolio. This is a hands on, technical engagement focused on red teaming, adversarial evaluation, and methodological development across harm categories including pathways to violence, extremism, child sexual exploitation, abuse and grooming (CSEA), mental health and crisis, and risks affecting children and teenagers. The consultant will work closely with Moonshot's AI Safety team to design and execute evaluation frameworks, test scenarios, and scoring criteria, translating violence prevention, safeguarding, and behavioural risk expertise into structured, testable outputs suitable for technical and policy audiences. This role does not include client relationship management, team leadership, or business development responsibilities. The focus is on the technical and methodological work itself, and all work must be delivered within a clear ethical framework, in compliance with contractual, legal, data protection, and ethics obligations. What the work involves Engagements vary, but may involve: • Red teaming and adversarial evaluation of AI systems against defined harm categories. • Reviewing model responses against harm and risk criteria and providing expert judgement. • Bringing subject matter expertise to a specific harm area, such as grooming and CSEA, radicalisation pathways, crisis signalling, or teen online safety. • Supporting the design of evaluation frameworks that translate real world harm knowledge into structured, testable criteria. • Contributing to the design of intervention logic that connects at risk users to appropriate support. • Drafting methodology or findings suitable for technical and government audiences. Requirements Essential: • Experience in trust and safety, online harms, or a closely related field such as violence prevention, safeguarding, or public health, with the ability to apply that knowledge to AI systems. • Demonstrated experience designing research, evaluation frameworks, or interventions for harm categories such as violent extremism, CSEA, self-harm and crisis, or targeted violence. • The ability to translate real world knowledge of how a harm works into a way of testing whether an AI system handles it safely. • Comfort and demonstrated resilience working with highly sensitive or graphic content (violence, extremist material, crisis content), with awareness of wellbeing practices for this kind of work. • Strong written communication, able to produce credible, non promotional material for technical and government audiences. • Sound judgement working with ambiguity and sensitive material. • Availability for a close to full time commitment over approximately 6 weeks. • Willingness to undertake relevant security clearance procedures if required by the engagement. Desirable, genuine depth in one or more of the following: • Model safety, red teaming, or adversarial evaluation of LLMs or other AI systems. • Understanding of LLM architecture, safety tooling, or trust and safety policy. • Child safety evaluation, teen safety product work, or grooming and CSEA detection. • Intervention or diversion programme design that can transfer to AI mediated interventions. • Government or regulatory engagement, such as briefing officials or supporting policy submissions. • An academic or applied background in radicalisation studies, forensic psychology, or violence risk assessment. • Taxonomy or classifier development, including how testing data feeds a classifier. Benefits As a consultant, you will have: • Flexible working arrangements. • Opportunity to work on diverse, impactful projects. • Competitive consultancy rates. • Remote working options available. We welcome expressions of interest across a range of experience levels, from established specialists to people earlier in their careers who bring real depth in a relevant area. Send us your CV and a short statement of interest, no more than one page. Your statement should set out the experience you'd bring from the areas above, and the harm categories or methods you have the most depth in.

Your Mission As our Strategic Partner & Marketing Manager, you will be the essential link between our strategic partner network (especially Adobe), our marketing initiatives, and our business development. In this versatile role, you will drive partner relationships, create compelling marketing campaigns, organize engaging events, and actively contribute to our revenue growth – by supporting new business development and proactively enabling our Key Account Managers to develop and grow existing accounts. You would complement our team on a part-time basis (50%). What You'll Own • Partner Management (Adobe Focus): Act as the central point of contact for Adobe Partner Managers and Account Executives to actively nurture the partnership and ensure we meet all requirements to retain and advance our partner tier. • Marketing & Content: Drive the strategic and operational planning, creation, publication, and analysis of marketing content across our website, LinkedIn, email marketing, and gated content. • Event & Webinar Marketing: Take full ownership of organizing webinars, marketing events, and Marketo Usergroups – from preparation and tech-checks to coordination during the event and lead follow-up. • Business Development & Revenue Support: Serve as the initial contact for new business requests, handle lead management, and support complex proposal processes (RfPs). You will also prepare structured target lists, conduct market/competitor analysis, and execute cold calling initiatives. • Consultant & Account Support: Assist our Account Managers and Consultants in developing existing client relationships through regular reviews, revenue planning, documentation, and the creation of case studies and reference materials. • Customer Support & Administration: Gather customer feedback via NPS surveys and provide administrative support for client contracts (reviewing DPAs, MSAs, NDAs). • Internal Operations & Metrics: Maintain data hygiene across CRM, task management, and documentation systems, and regularly prepare revenue, pipeline, and OKR metrics for executive reporting. What You Bring • Proven experience in B2B marketing, partner management, or business development, ideally within the tech, SaaS, or agency space. • Strong communication and networking skills, enabling you to confidently interact with strategic partners (like Adobe) and high-level clients. • Hands-on experience with digital marketing channels (LinkedIn, email marketing, website management) and event/webinar organization. • Confident and curious in using AI tools such as Google Gemini or Claude to work smarter and more efficiently, combined with strong skills in Google Sheets / Excel and Google Slides / PowerPoint. Experience with Marketo, Canva, and video editing is a plus. • A strong eye for design and the ability to turn ideas and content into polished, engaging marketing materials is a big plus. If you enjoy making things not only work well but look great, too, you’ll fit right in. • A proactive, structured, and highly organized approach to work, capable of managing multiple projects simultaneously across different tools (e.g. Google Drive, Asana, Moco, Coda). • Commercial mindset with a readiness to drive revenue initiatives, cold calling, and complex administrative or RfP processes. • Fluency in German and English (spoken and written). What We Offer • 100% remote work, giving you maximum flexibility paired with maximum ownership. • A responsive organizational culture where decisions move fast and hierarchy doesn't get in the way. • A truly international team, with multiple in-person team events throughout the year. • Continuous opportunities for professional development, backed by structured onboarding and steep learning curves. • Modern tech stack, competitive compensation package, and high responsibility from day one. Don’t check every single box? Apply anyway! We know that exceptional talent comes in many shapes and sizes. If you’re excited about this role and confident that your experience and vision will bring real value to our team, even if your background doesn’t match every single bullet point, we strongly encourage you to apply. Courage beats perfectionism!

ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Docker Customer Success team supports customers using the largest and most popular container registry service in the world today, Docker Hub. Millions of users - community developers, open source projects and Independent Software Vendors - push and pull Docker container images billions of times through Docker Hub. We are seeking a highly skilled, experienced and motivated individual to join Docker to execute our customer onboarding initiatives! This key role focuses on guiding customers just getting started with Docker, providing a smooth and seamless onboarding process. You will play a pivotal role in enhancing customer experiences, ensuring timely provisioning, effective onboarding of Docker products, and maintaining high levels of customer satisfaction during internal transitions from team to team! RESPONSIBILITIES: Customer Onboarding and Provisioning: • Partner with Customer Success, Sales, Operations, and Support teams to establish and refine operations related to onboarding our customers • Guide customers through the initial customer journey points and deliver customer centric solutions to improve overall customer experience • Iterate and improve on strategies and automations that streamline current workflows and tooling • Contribute to team knowledge base when finding solutions to common situations • Carry out day-to-day strategies for new customer onboarding, targeting rapid execution with minimal friction • Ensure smooth transitions between CS, Sales, Onboarding, and Support Teams and foundational success for ongoing customer relationships • Provide personalized customer onboarding with efficient, automated workflows. • Exercise clear communication and collaboration strategies to ensure smooth customer transitions and scalability. Customer Experience and Relationship Management: • Build and maintain strong relationships with customers throughout their onboarding and migration journey before transitioning to Customer Success Management • Champion a customer-first approach that balances personalized support with scalable processes. Success Metrics: • Maintain target metrics related to provisioning, new customer onboarding efficiency, customer satisfaction, revenue impact, process optimization, scalability, team performance, and strategic alignment. QUALIFICATIONS • Minimum 4+ years of professional, full-time, post-grad experience working with external customers; Internal sales, support and success teams in a similar customer onboarding/implementation engineering role • Must have direct customer-facing, professional client/customer onboarding experience • Demonstrated, deep understanding & experience working with SaaS platforms and cloud-based technologies • Strong cross functional collaboration and customer relationship management • Excellent problem-solving, and communication skills • Proven track record of adapting, evolving, and continuously learning about cutting edge technologies Your traits and characteristics: • You are a natural leader • You are excited to work in a start-up environment; you get in the weeds as part of the team • You are smart, innovative, and fun. You bring a sense of humor and humility to work every day! • You maintain a customer-centric mindset • You love finding solutions to challenging problems • You are not afraid of conflict and difficult conversations and value transparent communication WHAT TO EXPECT FIRST 30 DAYS: • You’ll complete onboarding activities in the first 2 weeks • You will meet the Customer Engineering, Sales, Operations, Enablement and Support teams • We’ll dive into the Docker Virtues and the team mission • You’ll begin understanding the Docker technology and Support tools used in your role FIRST 90 DAYS: • You’ll feel comfortable with the environment • You’ll meet more people across the company • You’re engaging with customers and plotting out their individualized onboarding path FIRST YEAR: • You’ve established strong relationships with all team members and cross functional teams • You’re comfortable executing and improving day to day processes • You have autonomy over …

The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond . We've grown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments. When a 911 call is answered, a detective investigates a case, or a forensic lab processes evidence, there's a good chance our software is working behind the scenes. That's been true for over four decades. AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it. This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real. The Role The Account Executive, UK & Western Europe is responsible for driving revenue growth and territory expansion for the Versaterm product ecosystem as Versaterm enters the UK and Western Europe market. This is a remote role, reporting to the Director, Speciality Markets with up to 40–60% international travel. The Account Executive leads the full sales cycle from prospecting to close while applying advanced sales methodologies to ensure accurate deal qualification and progression and looks for opportunities to cross-sell other Versaterm products into new and existing accounts. This role requires deep product expertise, disciplined execution, and the ability to influence decision-makers at multiple organizational levels across public safety agencies. This job posting is being used to fill an existing vacancy. What You Do • Own revenue objectives for the Versaterm product ecosystem across the UK and Western Europe, with responsibility for pipeline creation, forecasting, and closing new business. • Own the full sales cycle: prospecting, qualification, solution presentation, negotiation, and close. • Build and execute territory and account plans that prioritize high-impact public safety agencies and scalable segments. • Engage executive and operational stakeholders — Police, Fire, EMS, Emergency Management, command staff, IT, procurement, and public safety technology leadership — translating mission needs into measurable value and outcomes. • Identify and pursue cross-sell and whitespace opportunities across Versaterm's broader product portfolio within new and existing accounts. • Develop regional pipeline and partnerships, including resellers, integrators, and technology ecosystem partners, and build local market awareness through events and community engagement. • Collaborate with Marketing to refine regional messaging and create market-specific campaign opportunities. • Partner with Solutions Engineering to deliver executive-level demos, evaluations, and ROI narratives. • Work with Customer Success to ensure onboarding success and identify expansion opportunities. • Provide market feedback to Product and Leadership to guide roadmap priorities for the UK and Western Europe. • Maintain clean Salesforce and Gong hygiene and accurate pipeline reporting. • Represent Versaterm at public safety events, conferences, and field demos across the region. What You Bring • Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience). • 5-7 years of experience in enterprise or strategic sales (SaaS, public safety tech, GovTech, or mission-critical systems), with proven success building new markets or territories and driving net-new logo acquisition. • Experience managing complex sales cycles and influencing executive-level stakeholders, including in public sector / government procurement environments; UK or Western European experience strongly preferred. • Strong business acumen, consultative selling skills, and territory/account mapping ability. • Excellent communication, negotiation, and presentation abilities, with strong executive presence. • Ability to manage multiple opportunities and prioritize effectively in ambiguous, startup-style environments while building structure and delivering results. • High level of discipline in pipeline management and forecasting. • Collaborative mindset with a focus on team success, including surfacing cross-sell and whitespace opportunities. • Ability to travel internationally as needed (40–60%). • Familiarity with public safety software ecosystems (e.g., CAD, RMS, evidence management, or drone operations platforms) and understanding of UK/EU public sector procurement and regulatory environments is a plus. Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal …

ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting. You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered. Responsibilities • Design, build, and maintain dbt models (staging, core, marts) based on business needs • Develop scalable SQL transformations and ensure efficient, cost-effective query performance • Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability. • Create and maintain documentation for datasets, data lineage, business logic, and transformation rules • Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness • Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models • Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting • Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization • Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making Requirements • Strong SQL experience with a deep understanding of analytical modeling concepts • Hands-on experience with dbt (models, tests, docs, macros) • Experience working with cloud data warehouses such as BigQuery or ClickHouse • Understanding of data modeling patterns • Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD) • Experience with data quality frameworks or implementing validation logic • Ability to translate complex business processes into clean analytical datasets. • Strong documentation skills and attention to detail • Experience collaborating with cross-functional teams and supporting analysts with reliable data • Knowledge of Python is a plus (but not required) Nice To Haves • Experience with orchestration tools (Airflow, Dagster) • Experience working with marketing, product, or billing datasets • Exposure to metric layers, semantic layer design, or BI governance • Basic understanding of observability tooling (Grafana, Prometheus, ... ) • Experience optimizing BigQuery costs or ClickHouse performance LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: • Recruiter Screening (40 minutes) • Technical Interview (90 minutes) • Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to …

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're hiring a People Project Manager to join our HR PMO and help deliver an ambitious portfolio of HR programs, products, and initiatives as we scale globally. This is not a business-as-usual project management role. We're a hypergrowth company building at speed, and our HR team is building alongside it. We're looking for someone who gets genuine energy from bringing order to chaos, creating structure where there isn't any yet, and getting important things shipped. • Hypergrowth, for real. Things move fast, priorities evolve, and there's always something meaningful to jump into. If you love pace, variety, and figuring things out as you go, you'll have a huge canvas here. • A chance to build. Our HR PMO is taking shape within a hugely ambitious HR team. You'll help create the workflows, rhythms, and tools we need to build a world-class function at scale. • Real ownership. Take projects from idea to delivery — creating structure, driving actions, managing dependencies, and keeping teams moving. • Global from day one. Work across our distributed HR team and with stakeholders around the world. YOU'LL THRIVE IF YOU: • Create order from chaos: Turn fast-moving, ambiguous problems into clear plans and outcomes • Are relentlessly organized: Stay ahead of details, dependencies, decisions, and follow-ups • Love pace: Move quickly, adapt as things change, and keep momentum high • Build great workflows: Find simpler, smarter, more scalable ways to get things done • Collaborate brilliantly: Bring stakeholders together and create clarity across teams • Think and do: Build the plan, then roll up your sleeves to get it over the line YOU'LL HELP DRIVE: • HR projects: Manage programs and initiatives across our global HR roadmap • Planning & delivery: Build plans, milestones, workstreams, and clear ownership • Cross-functional execution: Coordinate across HR, Finance, Legal, IT, and other teams • Project governance: Drive decisions, manage risks and dependencies, and keep stakeholders aligned • Better ways of working: Build repeatable workflows and tools that help HR execute at scale WE'RE LOOKING FOR SOMEONE WHO: • 3+ years of experience: Project or program management in a fast-moving, high-growth organization • Is an excellent project manager: Can independently drive complex, multi-stakeholder projects from start to finish • Is hyper-organized: Exceptional attention to detail and strong systems for managing work • Builds, not just operates: Gets excited by creating something new rather than maintaining business as usual • Manages stakeholders well: Creates alignment and accountability without relying on authority • Communicates exceptionally: Produces crisp plans, updates, and documentation • Is pro-team: Collaborative, low-ego, and invested in making the whole team better LOCATION This is a global, remote role, working across our distributed HR organization and with stakeholders around the world. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: • A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. • Full health and dental benefits, including a separate budget for mental health. • RRSP matching, 401K, Pension Scheme. • 100% Parental Leave top-up for up to 6 months, for either parent. • Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. • 6 weeks of paid vacation (30 working days!) • Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: • Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. • For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. • For those not near an office: a co-working benefit so you can work alongside others in your city. • Everyone receives a $500 home office stipend to set …

About The Role Job Title: Customer Support Advisor – Bilingual French/ English Location: Remote based in Portugal Terms: Permanent Contract / Full-Time 40h weekly Schedule : Monday to Sunday rotation between 08:00 – 21:30 (including Bank Holidays) Salary: €20,000 Gross Annual Salary (inclusive of holidays allowances, paid in 14 installments) As a Customer Support Advisor, you’ll be the first point of contact for our customers, delivering exceptional support through inbound and outbound calls, emails, and emerging digital channels. This role is ideal for someone who embraces variety, performs well under pressure, and takes pride in resolving issues with efficiency and empathy. You’ll have the autonomy to make decisions, contribute to ongoing improvements, and play a vital role in delivering a best-in-class customer experience. This is a permanent work from home position based in Portugal. Successful candidates will be supporting our brand new partner, a newly founded Irish Ferry company. WHAT YOU'LL BE DOING • Handling inbound and outbound calls as well as emails from potential customers. This includes answering general queries about our client, launch timelines, booking go‑live dates, routes, onboard facilities, accessibility and pet travel processes, directing customer to the website for Booking details and pricing updates, future availability, official announcements, collecting under GDPR client details such us name, email, phone number and the nature of the enquiry. • Act as the first contact point for all B2B or freight related enquiries. • Capture key B2B lead information, including Company name, contact name, Email address, Phone number, Nature of the enquiry (freight, vehicle type, expected start date, etc.) • Thriving in a fast-paced environment where multitasking and managing multiple customer interactions is part of your daily routine. • Managing your own day-to-day performance, ensuring all inbound contacts (calls, emails, and future digital channels) are responded to in line with SLA targets. • Staying informed about current service promotions, company requirements, and any changes to offerings. • Consistently meeting and maintaining quality standards across all communication channels. • Working towards agreed KPIs that reflect individual and team performance. • Building strong, positive relationships with both customers and internal departments to support a seamless customer journey. • Remaining up to date on all systems, processes, and service-related developments, while actively suggesting areas for improvement. OUR RECRUITMENT PROCESS • 30 min Teams interview with the Recruitment Team • Language test if applicable to the role • 45 min Teams interview with the Hiring Team Your profile To thrive in this role, you should possess the following qualifications and attributes: • Communication Skills: Excellent verbal and written communication skills in both French and English are a must. • Results-Driven: You are committed to meeting and exceeding key performance indicators (KPIs), such as response time, resolution time, customer satisfaction scores, and call handling metrics. • Customer-Focused: A passion for delivering outstanding customer service, with a patient and empathetic approach to solving customer issues. • Team Player: Ability to work effectively in a collaborative team environment, sharing knowledge and contributing to collective goals. • Problem-Solver: Strong analytical and problem-solving skills, with the ability to think critically and provide effective solutions under pressure. • Adaptable: Comfortable working in a fast-paced, evolving environment, and open to learning new technologies and processes. Why us? What you get in return: • Fully R emote work based in Portugal • €20,000 Gross annual salary (inclusive of holiday allowances, paid in 14 installments) • €20 Monthly Internet Allowance • €10.46 Meal A llowance per working day • Equipment provided • Home office allowance • Online Gym and Wellbeing Studio. • The opportunity for professional growth. • Fun company events and team outings. • Autonomy and Responsibility OTO1