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CCaaS Engineer (Remote, Any Location, IN)

Remote ✓
F

At Foundever , we are revolutionizing customer experience (CX) with cutting-edge digital solutions. As we grow, we are building a pioneering Digital Services organization, and we’re looking for exceptional talent to join our Professional Services – CcaaS team. This is your chance to be part of a dynamic, forward-thinking team working on high-impact projects that drive innovation in the CCaaS space! If you’re passionate about end-to-end solution implementations, working with top-tier CX technology, and driving customer success, this role is for you! As a CCaaS PS Engineer, you will architect and perform solution implementations and ensure the success of our client projects from start to finish. Job Responsibilities Solution Design • Collaborate with clients to capture business and technical requirements • Design scalable CCaas solution leveraging Architect / Visio, routing, and digital channels • Develop IVR and bot workflows • Define technical integration strategies (REST APIs, webhooks, middleware) Implementation & Configuration • Configure CCaaS components such as routing, queues, skills, wrap codes, user profiles • Build and optimize inbound/outbound voice, chat, email, and messaging flows • Integrate external systems such as CRM, WFM or custom apps • Develop and deploy custom scripts, data actions as needed Programming & Development • Write and test code for integrations and automation, as needed • Use OAuth2, API keys, and secure authentication for external system connectivity • Create middleware components Project Delivery • Support project lifecycle – scoping, build, testing, and production deployment • Collaborate with cross-functional teams including Project Management, Sales, BI, Operations, etc • Provide technical documentation, user guides, and training as required Optimization & Support • Conduct post-implementation reviews to enhance performance and efficiency • Stay current with new CCaaS releases Why You’ll Love This Role • Be at the forefront of CX transformation, working with leading CCaaS technologies, specially Genesys delivery • Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment • Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results • Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills • Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills Skills and Qualifications • 3-7 years of strong expertise in Genesys/ CXone (other platforms are a plus) • Experience in designing and deploying Omnichannel solutions (voice, chat, email, messaging) • Understanding JSON, Web Services, and Middleware frameworks • Excellent communication and interpersonal skills—able to run meetings and workshops, present confidently, and write functional specifications • Strong organizational skills, especially in high-pressure environments, with the ability to manage multiple projects effectively • A collaborative team player who can also work independently with minimal supervision • Fluent in English, with other languages being a plus • A proactive attitude, with a passion for learning and keeping up with the latest industry trends • Microsoft Office Suite: Powerpoint, Excel, PowerBI, etc. • Genesys Cloud Professional (GCP) required • Strong hands-on experience with Genesys Cloud Architect, routing, and call flows • Proficiency in APIs (REST/JSON), OAuth2, and integration design • Experience with Javascript, Python for automation and API scripting • Knowledge of Contact Center technologies – IVR, SIP trunking, telephony, ACD, WFM, and CRM integration • Power Bi experience preferred About Us Foundever ® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. - Originally posted on Himalayas

Foundever
EU/EMEA
View details

IT Program Manager - Pharma Transformation Programs

Remote
F

The IT Program Manager is responsible for leading complex, global IT transformation programs within the pharmaceutical industry, including enterprise platform implementations, legacy system modernization, commercial system consolidation, and IT separation initiatives. The role ensures successful program delivery by driving strategic planning, governance, stakeholder alignment, risk management, budget control, and business value realization across multiple workstreams and regions. Key Responsibilities • Lead large-scale IT transformation programs, including SaaS implementations, legacy system replacements, and digital modernization initiatives. • Manage end-to-end program governance, planning, execution, risk management, and budget oversight. • Drive commercial platform transformation initiatives, including CPQ, order management, and order-to-cash process optimization. • Coordinate cross-functional teams across Business, IT, Quality, Manufacturing, Supply Chain, Commercial, and external partners. • Lead carve-out and TSA-based migration activities, ensuring successful separation and transition of systems, processes, and services. • Manage executive stakeholder communications, steering committees, and program reporting. • Ensure alignment between business objectives, technology roadmaps, and regulatory requirements within the pharmaceutical environment. • Monitor program performance, dependencies, and risks while implementing effective mitigation strategies. Required Qualifications • Bachelor's degree in Information Technology, Business Administration, Engineering, or a related field. • PMP, PgMP, SAFe, or equivalent program management certification preferred. • Minimum 8 years of program management experience leading large-scale enterprise IT transformation initiatives. • Proven experience delivering SaaS implementations, legacy system modernization, and enterprise platform transformation programs. • Strong experience with CPQ, order management, commercial systems, and global system consolidation programs. • Demonstrated experience managing carve-out, divestiture, TSA-based migrations, or IT separation programs. • Good understanding of SAP S/4HANA, Salesforce, and end-to-end Order-to-Cash (O2C) processes. • Strong stakeholder management, financial governance, vendor management, and risk management capabilities. • Experience working in global pharmaceutical, life sciences, manufacturing, or highly regulated environments. • Fluent English with excellent executive communication and presentation skills. WHY YOU SHOULD JOIN FUSION: At Fusion, you’ll join a diverse team of talented professionals from around the world, united by a passion for delivering impactful digital transformation in the life sciences industry. You’ll be part of a flat-structured, collaborative organization where decisions are made efficiently, and your expertise directly shapes client outcomes. You’ll work alongside experienced consultants on complex, meaningful projects that demand both precision and innovation. Our culture emphasizes continuous learning, open knowledge sharing, and cross-functional teamwork—empowering you to grow both professionally and personally. Joining Fusion means becoming part of a company that: • Builds strong, trusted partnerships with clients , delivering tailored solutions that create real business value. • Drives delivery excellence , holding ourselves accountable for the quality and impact of every outcome. • Encourages entrepreneurial thinking , empowering you to take initiative, solve problems, and lead change. • Operates with a truly global mindset , where diverse perspectives, cultures, and collaboration fuel our success. WHAT WE OFFER - FUSION BENEFITS We’ve designed our benefits to support your growth, well-being, and global mobility. Growth & Development • Invest in Your Learning: Access annual budget for professional development. • Grow Your Skills: Join regular workshops and trainings to strengthen technical and soft skills. • Advance Continuously: Build the mindset, confidence, and capabilities to grow your career on your terms. • Shape an Inclusive Culture: Thrive in a workplace where your individuality is valued, and your voice drives meaningful change. Recognition & Reward • Earn What You’re Worth: Receive a competitive salary and benefits package that reflects your impact. • Refer Talent: Get rewarded for recommending new hires through our referral program. • Stay Rewarded: Access loyalty-based benefits starting from your third year via the Unity Scheme. Global Mobility & Local Support • Navigate Global Moves: Get help with visas, permits, and international assignments. • Benefit Locally: Enjoy perks tailored to your country of residence. • Collaborate Globally: Work in a diverse, inclusive culture where global teamwork drives success Transforming Life Science Consulting Worldwide. Fusion Consulting is a globally leading Business and IT boutique …

Fusion Consulting
EU/EMEA
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Remote Tech Support Specialist

Remote ✓
P

Work From Anywhere in the Philippines Work Schedule: PST | 7:00 AM – 4:00 PM, Sunday to Thursday (Tuesday to Saturday during the first 2–3 weeks of training) About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. Hear why we exist, what we believe in, and who we're building for: Watch here: About the Client A US healthcare technology company running an API-driven platform is hiring a Tech Support Specialist to own front-line technical triage and turn client-reported integration issues into clean, complete escalations. The client serves US-based customers in a HIPAA-regulated environment with a structured support organization and defined Tier 1 to Tier 2 escalation paths. A company-wide migration from Zendesk to Salesforce is underway over the next 2–3 months, and systems and processes evolve on roughly a two-month cycle as the platform scales. About the Role This role handles 20–30 tickets daily plus roughly 10 short inbound calls, reviewing client-submitted API payloads and requests, identifying missing or incorrectly filled fields, and determining whether an issue is a bug, a user error, or a configuration problem before it reaches Tier 2. This is a Tier 1 position with strong technical fundamentals, not a Tier 2 role requiring log analysis or system-level debugging. Success means matching existing team performance benchmarks within 2–3 weeks and demonstrating efficient, well-documented technical escalations within the first 30 days. Core Responsibilities Technical Triage & Escalation • Review client-submitted API payloads and requests to identify missing or incorrectly filled fields. • Run first-line troubleshooting steps and guide clients through resolution walkthroughs before escalating. • Classify each issue as a bug, user error, or configuration problem. • Package complete context and replication steps so Tier 2 does not need to re-triage. Ticket Management • Manage 20–30 tickets daily with clear, professional written responses. • Maintain ticket hygiene by updating statuses accurately and closing resolved issues promptly. • Track open bug tickets and escalate when immediate closure is not possible. • Meet or exceed team benchmarks for response time, resolution time, and customer satisfaction. Phone Support • Handle approximately 10 inbound calls per day, averaging 2–4 minutes each. • Resolve technical questions in real time over the phone with US-based clients. • Translate technical findings into plain language for non-technical callers. Platform Migration & Tool Adoption • Support the company-wide transition from Zendesk to Salesforce over the next 2–3 months. • Apply prior Salesforce experience to shorten ramp time during the migration. • Adopt new tools and revised processes as the support stack evolves. Requirements Must-Have • 3+ years in customer or technical support, including time in a technical support function with regular escalations to Tier 2 or engineering (2+ years considered with heavy technical support experience at a large company) • Hands-on experience troubleshooting API or integration issues, including reviewing client payloads or requests to identify missing or incorrectly formatted fields • Salesforce experience in a support or CRM context, with 6+ months of active use • Experience managing 20+ tickets daily in a structured ticketing system (Zendesk, Salesforce Service Cloud, Freshdesk, or equivalent) • Inbound phone support experience with US-based clients, handling live verbal troubleshooting rather than chat- or email-only queues • Documented experience through a platform migration or frequent tool and process changes (e.g., onboarded to a new CRM or ticketing system within 30 days) • C1+ English (CEFR) for live phone support with US-based clients Nice-to-Have • HIPAA compliance or patient-data protection experience (non-clinical) • Familiarity with JSON or XML payload structures • Zendesk experience • Experience at a 500+ employee or Series B+ SaaS company with defined Tier 1 to Tier 2 escalation workflows • Prior remote work with US-based companies on a PST-aligned schedule Benefits • Competitive Salary: Based on experience and skills • Remote Work: Fully remote—work from anywhere • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO: In accordance with company policy • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees • Direct Mentorship: Guidance from international industry experts • Learning & Development: Ongoing access to resources for professional growth • Global Networking: Connect with professionals worldwide Our Recruitment Process • Application • Screening • Skills Assessment • Topgrading Interview • Client Interview • Job …

Hours/Week

40 hrs/wk

Employees

1-50

Pearl Talent
EU/EMEA
View details

Frontend Manager Software Engineer (Hands-On) | Partners Acquisition

Remote
W

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Frontend Software Engineering Manager (Hands-On technical) to our Partners Acquisition team in Portugal ! The Partners Area is accountable for the supplier side of our marketplace, ensuring gym and wellness partners can seamlessly onboard and thrive. The Partners Acquisition team specifically owns the critical entry point of this ecosystem: the entire acquisition journey (self-sign-up funnels, referral systems, automated content setup, and system activation). Our ultimate goal is to drastically reduce time-to-market for new partners globally. To achieve this, we are a heavily data-informed squad that runs multiple parallel A/B tests to optimize every step of our conversion funnel. YOUR IMPACT • Accelerate Global Onboarding: Lead the delivery of a highly optimized, high-conversion self-service product that eliminates onboarding friction for new B2B partners. • Scale our Experimentation Engine: Architect and oversee a robust experimentation setup using Growthbook , enabling the team to safely run complex, parallel A/B tests across our frontend and backend ecosystems without compromising system performance or code quality. • Lead a Blended Architecture: Successfully manage and architect a diverse ecosystem that seamlessly connects high-traffic frontend apps (Tanstack/React/TS) and backend services (Kotlin/AWS) with our core CRM/ERP data workflows (Salesforce). • Champion Engineering Excellence & AI: Establish modern SDLC standards, mandating and driving the adoption of AI-assisted development tools for faster coding, automated reviews, and testing. • Empower a Cross-Functional Team: Foster a high-performance culture across a hybrid squad of 6 engineers (4 Frontend, 2 Backend). WHO YOU ARE • Proven Technical Leadership: Experience managing or leading cross-functional engineering teams in high-growth environments. • Experimentation & Growth Mindset: Deep practical experience with A/B testing methodologies and experimentation feature-flagging tools (ideally Growthbook , LaunchDarkly, Optimizely, or similar). You understand how to build systems for rapid telemetry and tracking. • Hands-on & Architecturally Sound: You still love to code, review pull requests, and can confidently architect scalable systems. Proficient in React, and TypeScript . • Distributed Systems Expert: You have extensive experience navigating Microservices and Micro-frontend architectures at scale. • AI-First Mindset: Actively uses and promotes AI best practices (e.g., Copilot, ChatGPT) to boost team velocity. • Strategic Communicator: You are proficient in English and excel at asynchronous communication , capable of articulating complex technical trade-offs to both engineers and non-technical stakeholders. Mandatory Requirements: • English Proficiency: Professional working proficiency in English, as you will collaborate with distributed global teams. • Proven Engineering Leadership: Demonstrable experience directly managing and leading cross-functional software engineering teams in high-growth, product-driven environments. • Full-Stack Technical Depth: Extensive hands-on experience and deep architectural understanding of modern full-stack ecosystems—specifically Kotlin (or Java), AWS, React, and TypeScript —with the ability to code, review PRs, and guide system design. • AI-First Engineering Mindset: Active and mandatory integration of AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) into your personal coding, review, and documentation workflows, with the ability to champion these practices across the team. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in people managementand deep architectural understanding of modern full-stack ecosystems are mandatory requirements . WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take …

Wellhub
EU/EMEA
View details

Senior Embedded/Firmware Engineer (freelance)

Remote ✓
I

In short If you're a firmware engineer who's just as comfortable reading a schematic as writing C, and you've spent serious time inside ESP32 or STM32 projects, we want to talk. You'd join us on a freelance , time & material basis : you're paid for the hours you actually work on real client projects. The first three months are about figuring out if we're a good match. When things work out, and that depends on the work itself, the project pipeline, and business timing, there's a real path to our core team with a permanent contract and full benefits. Why intent? We've been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We're 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. Firmware is where most of our products actually live or die: BLE stacks, power budgets, sensor pipelines, OTA. If you like the kind of bug that only shows up at -10°C with a flat battery, you'll feel at home. Who this role is NOT for If you like being told exactly what to flash every morning and logging off the second the linker finishes, we're probably not your people. We look for engineers who ask "why" before "how", challenge assumptions, and dig into the hardware when the symptoms don't add up. We're AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of what you touch, straight talk when something on the board doesn't behave, and the kind of curiosity that makes you actually care about the device, not just the code that ships to it. What you'll do • Plan, develop, and ship firmware for connected devices: wearables, audio, health-tech hardware • Gather and analyze requirements from clients, then turn them into something that actually works on real silicon • Consult clients and internal teams on stacks, tools, and trade-offs • Work side by side with mobile, backend, and QA to make sure the device and its companion app actually understand each other over BLE • Test firmware releases and write the documentation that future-you will thank present-you for • Estimate your own work and flag risks before they become blockers • Push for better practices: code reviews, patterns, knowledge-sharing inside and outside the chapter • Use AI tools as part of your daily workflow, not as a party trick How we work Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you're not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that's when most meetings happen. Evening calls with US-based clients (up to ~20:00) are part of the rhythm, sometimes a couple of times a week, always planned ahead. You'll be part of the Firmware & Hardware chapter for knowledge-sharing, and at the same time on a project squad led by a PM for day-to-day delivery. What you'll get • 135-180 PLN/h net B2B, depending on your experience • Truly flexible hours: you organize your day • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them • Access to our internal knowledge-sharing: tech talks, experiments, side projects • When the first 3 months work out, and that depends on the work, the project pipeline, and business timing, there's a real path to a permanent contract with a fixed monthly salary, 26 days paid leave, 10 sick days, Saltus medical care, and a training budget No sugarcoating: during the freelance period there's no paid leave or medical benefits. Those come with the permanent contract, and we're transparent about that upfront. Your first weeks We aim to give you space to ramp up before jumping into live project work, but this is a real company with real deadlines: if the project needs you sooner, we'll make sure you have the support to hit the ground running. You'll get paired with a technical buddy and tackle progressively bigger tasks, so both sides can see how the collaboration feels. Feedback comes early and often, no one waits three months to tell you something isn't working. If it's great, you'll know. If something needs adjusting, you'll hear about it while there's still time to adjust. Recruitment process The entire process is in English. All interviews are recorded for internal evaluation purposes. • Application with a few screening questions • HR call, ~45 min, casual • Technical meeting, ~90 min, with the firmware team • Final feedback within a few days Once we're in touch, you'll hear from us fast. We don't ghost and we don't drag. One more thing intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share something you've built that made you proud, ideally something where the firmware had to behave under …

Responsibilities:

• Plan, develop, and ship firmware for connected devices: wearables, audio, health-tech hardware

intent
EU/EMEA
View details

Linux Enablement - Software Engineering Manager

Remote ✓
C

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability. Key responsibilities • Recruit, motivate, mentor, and enable your team to succeed in delivering quality products • Set goals with the team; prioritize tasks, identify and measure team health indicators • Maximise the results of team members and support their career growth • Coordinate with project managers, HWE, QA and certification management • Monitor projects from kickoff to post-mortem and handle escalations • Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs • Prioritize customer requests globally • Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security) • Provide leadership for methodologies, strategies, standards, tools, and best practices • Must be able to travel to the EU, USA, China, and Taiwan Required skills and experience • A Bachelor (or higher) degree in STEM, preferably computer science or software engineering • Proven track record in technical roles with Linux, preferably Ubuntu or Debian • Commitment to development and testing methodologies, and maintainable code quality • Experience with management responsibilities • Ability to work collaboratively in a team environment • Ability to be productive in a globally distributed team through self-discipline and self-motivation • Commitment and energy to deliver on schedule • Strong English and Chinese language communication skills, both written and verbal Desirable skills and experience • Making technical decisions for a team as a tech lead • Software architecture and design experience • Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML • Participation in open-source development projects • Experience with CI/CD Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. LI-ET1 #stack

Canonical
EU/EMEA
View details

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Freelance UI Designer

Remote ✓
F

Who are we? Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world. We stand out due to our end-to-end process that allows us to approach each and every challenge with confidence that we can deliver the best results. Our expertise includes Research, Digital Strategy, Branding, Content (Written, Photos, Videos), Product Design, Web & Mobile Development, Data Analytics & AI. Join our 120-people team to co-create industry-defining products and heart-racing experiences for the biggest brands (Mercedes AMG, IKEA, KFC, eObuwie, Żabka, Sanofi, Zain) and disruptive startups (like Booksy, Nethone, Telemedi, or DevSkiller)! We're building a curated network of talented freelance UI Designers that we can call upon for existing and future projects. When you apply to join our freelancer base, you will be evaluated and kept on file. You may not be contacted immediately. When a project matches your specific expertise, we'll reach out and you'll have the opportunity to accept or decline based on your availability. If you're interested in becoming part of our talent pool, please submit your CV and relevant experience, and areas of specialty. While we cannot guarantee immediate project, we promise to contact you when the right opportunity arises. Contract type: B2B Scope of tasks: • Designing and refining scalable UI solutions for digital products • Collaboration with cross-functional teams to understand business and user requirements, and translate them into intuitive and engaging designs • Ensuring all designs align with design systems and industry best practices • Creating consistent and adaptable UI components that support product scalability • Managing multiple projects while maintaining design quality and efficiency • Presenting design concepts and collaborating with clients and internal teams • Working in an end-to-end digital process • Collaboration with other designers, as well as with the interdisciplinary team (Researchers, Consultants, UX Designers, UX Writers, Data Analysts, Developers) • Additional responsibilities at the Senior level: • Leading UI projects and contributing to design standards • Supporting the development and enhancement of design systems • Providing guidance and feedback to junior designers • Optimizing internal design workflows and processes What skills and experience do we expect? • Strong understanding of layout, grids, typography, color theory, and UI patterns • 2+ years of experience in UI design (mid-level); 5+ years for senior roles • Proficiency in Figma and other industry-standard design tools • Experience working within or maintaining a design system • A portfolio showcasing UI design expertise in commercial digital products • For Senior level, the portfolio should include at least 3 documented projects where you were the lead designer, managed a team, or had a significant impact on the final outcome • Awareness of UX principles and their impact on UI design • Genuine interest in leveraging AI tools to enhance productivity and workflow efficiency, with a proactive approach to integrating AI into daily design processes • Strong communication and presentation skills (English: B2/C1+ level) • A detail-oriented and problem-solving mindset • Familiarity with design-development collaboration (basic HTML/CSS knowledge is a plus)

Employees

1-50

Flying Bisons
EU/EMEA
View details

Solution Consultant

Remote ✓
W

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Are you passionate about working in sales and making your customers wildly successful? Do you love to build relationships using your excellent interpersonal skills? Are you a collaborative, curious learner with a growth mindset? Do you like storytelling? If so, then Wrike is the place for you to grow as you help build a word-class team of Solutions Consultants. Team Dynamics: We strive to be the best-in-class pre-sales organization that is strategic to the business and critical for its success. We help the business accelerate growth by being trusted advisors to our customers, and fellow Wrikers. We are thought leaders, known for our product and industry expertise, helping our product and marketing organizations, representing the voice of the customer. We are entrepreneurial, identifying new opportunities and championing solutions collaboratively, driving innovation to help further the business. We embody what it means to be Wrikey through our customer centricity, respect, integrity, curiosity, unity, and courage. Your Impact: As a Wrike Solutions Consultant you own the technical aspects of the sales motion and work as a partner to Sales to close business. Your primary function is to help our customers evaluate Wrike as efficiently and easily as possible, ensuring that Wrike functionality is clearly mapped to business value. You do this by facilitating detailed technical discovery and qualification meetings, building custom demos, and managing POCs. You help the sales team acquire new customers while expanding relationships within existing accounts. Solutions Consultants work strategically with Account Executives to expand Wrike’s footprint in accounts and territories. This means establishing yourself as a trusted technical advisor to your customers and building strong technical relationships in your accounts. You will also play an important role in mentoring new team members, contributing knowledge to the team and adding value to the broader organization. Through your relationships and subject matter expertise, you will help grow the company by being trusted advisors to our customers and partners and collaborating with them to map business challenges to our solutions. Your Qualifications: • 3+ years working in a customer-facing, technical sales role • Good English and French/Spanish/Italian • Excellent communication skills and track record of delivery compelling, value-focused product demonstrations and presentations • Ability to understand technical requirements and translate those requirements into business value • Ability to juggle and prioritize multiple customer-facing and internal projects simultaneously • Proven ability to lead technical discovery sessions, lead customer meetings when required, and focus on outcomes and longer-term objectives Standout Qualities: • Expertise in key verticals, including Project Management, Marketing, Professional Services and IT • Proven success selling to the C-Suite • Experience executing Challenger, MEDDICC, Solution Selling, or other sales and qualification methodologies • Hands-on experience architecting and/or deploying enterprise automation and integrations • Solid knowledge of enterprise applications and associated architecture (both cloud and on-premises) • Experience working for a SaaS software company and/or technology startup • Experience using Collaborative Work Management or competitive productivity solutions • B2B SaaS experience preferred. Why Join Wrike? • 25 calendar days of paid vacation • Parental Leave: 26 Weeks Maternity / 4 Week Paternity • 2 Volunteer Days • Bike-to-Work Scheme • Health Insurance (Employees + Dependents) • Life Insurance • Income Protection • Pension Scheme Your recruitment buddy will be Aziza Talhi , Senior Recruiter. LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 …

Employees

1-50

Wrike
EU/EMEA
View details

Senior Project Manager

Remote ✓
I

In short We're looking for a Senior Project Manager to join our PM team and lead mobile and web projects for IoT, wearables, and connected devices. You'll be the single point of contact for our US-based clients and the person holding a cross-functional team together day to day. This is a permanent role: B2B contract, monthly salary, full benefits, and a team that has been doing this since 2008. Why intent? We've been designing and co-creating connected devices since 2008. Wearables, smart audio, health-tech hardware for clients like Oura and BOSE, backed by investors like a16z and Founders Fund. We're 60+ people, fully remote, and AI-native since before LinkedIn influencers discovered the term. Our PMs don't manage Jira tickets, they own projects: scoping, staffing, client conversations, trade-offs, and the day-to-day rhythm that makes a connected product actually ship. Who this role is NOT for If you like running stand-ups by the book, sending status updates, and waiting for someone else to make the hard calls, we're probably not your people. We look for PMs who ask "why" before "how", challenge specs that don't add up, and walk into a room full of ambiguity ready to create structure. We're AI-native and we expect you to treat AI as a daily multiplier, not a gimmick. What we expect: ownership of your project end to end, straight talk with clients and the team, and the kind of curiosity that makes you actually care about what the device does, not just whether the sprint closes on time. What you'll do • Be the single point of contact for our US-based clients: great communicator, diplomat, and when needed, negotiator • Manage web and mobile projects end to end: discovery, scoping, launch, and what comes after • Lead a cross-functional squad of designers, developers, QA, and other PMs • Run Scrum ceremonies, plan sprints, manage backlogs, timelines, budgets, and project health • Co-create product vision with clients: features, MVP strategy, the smartest way to deliver value • Lead staffing and resource planning with other chapters • Push for better ways of working, inside your squad and across the company • Use AI tools as part of your daily workflow, not as a party trick How we work Fully remote. We have a pet-friendly office in Warsaw and a coworking space in Gdansk if walls and coffee machines motivate you, but nobody will ask why you're not there. Working hours are flexible: most of the team operates between 10:00 and 18:00 CET, and that's when most meetings happen. Evening calls with US-based clients (typically 16:00-20:00 CET, around 2-3 per week) are a normal part of the PM role here, always planned ahead. You'll be part of the PM chapter for knowledge-sharing, and at the same time leading your own project squad day to day. What you'll get • 17,000-23,000 PLN/month net B2B, depending on your experience • 26 days of paid leave • 10 days of paid sick leave • Saltus medical care • Self-development budget (2,000 PLN or 500 USD/year) • Truly flexible hours: you organize your day • Fully remote, with pet-friendly Warsaw office + Gdansk cowork if you want them • All necessary equipment provided • Internal knowledge-sharing: tech talks, team sessions, library and conference budgets Your first months We aim to give you space to ramp up before owning a full project, but this is a real company with real deadlines: if a squad needs you sooner, we'll make sure you have the support to hit the ground running. You'll get paired with a buddy, meet the team, and start with real tasks while being guided by your team and leadership. Monthly HR check-ins, real feedback after month two, and a proper review after month three: if things feel great on both sides, you're officially part of the crew. No one waits three months to tell you something isn't working: if it's great, you'll know; if something needs adjusting, you'll hear about it while there's still time to adjust. Recruitment process The entire process is in English. All interviews are recorded for internal evaluation purposes. • Application with a few screening questions • HR call, ~45 min, casual • Short take-home task (~60 min) • Technical meeting, ~90 min, with the Head of PM and COO • Final feedback within a few days Once we're in touch, you'll hear from us fast. We don't ghost and we don't drag. One more thing intent is an equal opportunity employer. We care about what you can do, not where you come from. Send us your CV and a few words about why this caught your eye. Bonus points if you share a project you led that you're proud of, ideally one where the delivery was harder than the spec suggested.

intent
EU/EMEA
View details

Solution Architect - Microsoft D365 F&O

Remote ✓
H

We are growing our Consulting Services team and looking for an experience Solution Architect to join us on our exciting journey and be part of the Hitachi Solutions family. The main responsibilities for an F&O Solution Architect are to: • Work directly with clients to understand their business strategy, high level requirements & processes • Demonstrate the future state solution enactment of the articulated business strategy in the context of Microsoft Dynamics 365 for F&O & related applications and technologies • Utilise specialist knowledge of business processes and the Microsoft Dynamics product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients’ articulated business strategy • Provide solution demonstrations • Develop original approaches to improve or replace existing processes and procedures • Design bespoke solutions • Document the Solution Design • Review functional specifications for clients of high complexity and quality, including complex integrations or significant module changes • Act as the single point design authority between functional and technical teams so that solutions can be developed • Guide Client Programme Directors & Project Managers and keeping them informed • Share knowledge with other project team members or other Hitachi Solutions functional consultants • Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd’s Quality Management Policy The MS D365 F&O Solution Architect will take accountability for: • The overall functional & technical workstream solution design • The overall solution integration design. MS D365 F&O Solution Architects will typically have: • Experience minimum 4 years with Dynamics for F&O • A deep functional knowledge of Microsoft Dynamics 365 for F&O solutions & integrations • Experience of developing customised solutions to complex business problems • Demonstrable Solution Architect experience • Strong working knowledge of Solution and Integration Design • Relevant Microsoft certifications • Excellent documentation and communication skills • A logical approach to problem solving and the structured introduction of change into operational systems • Ability to multitask and prioritise • Good interpersonal skills • Good attention to detail • English speaking fluent mandatory since we work mostly on international projects and within an English speaking team in the UK • Flexible with travel* *The role requires travel, all applicants must be willing to travel on-site at the client office or in all our offices across Europe when necessary. Diversity and Inclusion at Hitachi Solutions Diversity is the wellspring of our innovation and our growth engine, and we believe that creativity is fuelled by diversity. To be truly user centric, we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. If you are interested and want to know more about this opportunity, apply directly and have a chat with us. In responding to this application you are explicitly giving your permission under General Data Protection Regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited’s Data Retention Policy. For more information please refer to our Privacy Policy located on Politique de confidentialité (hitachi-solutions.fr) Beware of scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate. Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are …

Hitachi Solutions
EU/EMEA
View details

Juju Software Engineer (Go)

Remote ✓
C

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer to contribute to the development of Juju, a large open-source Go project that powers complex distributed software systems across the world. Juju is the engine behind model-driven operations, providing a means to operate complex software on public cloud, private cloud, Kubernetes, and bare-metal. Combined with the Ops framework, Juju provides a complete solution for applications and infrastructure management. Many internal and external teams depend on Juju to deliver their products and services - from Canonical Managed Solutions, our OpenStack and cloud delivery teams, to Fortune 500 companies. Location: This is a Globally remote role. What your day will look like • Contribute to the design, delivery, and support of features in a highly concurrent, highly distributed system that drives cloud automation and software operations at scale. • Collaborate proactively with a distributed team • Debug issues and interact with upstream communities publicly • Work with helpful and talented engineers including experts in many fields • Discuss ideas and collaborate on finding good solutions • Work from home with global travel for 2 to 4 weeks per year for internal and external events What we are looking for in you • Experience developing software using Go. • Excellent communication skills in the English language, both verbal and written, especially in online environments • An exceptional academic track record from both high school and preferably university • Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. • Hands-on experience developing highly concurrent distributed systems • Experience with container technologies (Docker, LXD, Kubernetes, etc.) • Solid networking background and experience • Experience with agile software development methodologies • Experience in the Linux and open-source software world • Experience with configuration management software (Ansible, Chef, Puppet, et al.) • Working knowledge of cloud computing • Experience with software packaging (Debian, snaps) • Programming with, and operating, SQL and NoSQL databases • Experience working on a distributed team on an open source project -- even if that is community open source contributions. • Demonstrated track record of Open Source contributions • Prior experience developing plugins for Terraform What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity …

Canonical
EU/EMEA
View details

Lead Consulting Engineer - Nuclear Safety

Remote
J

Company Overview Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview Jensen Hughes, a leading consulting firm specializing in risk analysis and engineering solutions, is seeking a Lead Nuclear Consultant with a strong background in nuclear safety and probabilistic safety assessment (PSA). This role will primarily support PSA model development and safety studies for advanced reactors and SMRs in Europe. The core team is based in Milan, Italy, though remote work might be considered for strong candidates. You will collaborate with nuclear experts globally to deliver innovative solutions in safety, reliability, and risk management, while also contributing to the growth of our technical offering and client relationships. Responsibilities In addition to core technical work, this role includes commercial involvement and client interaction. Responsibilities may include: • Support and deliver probabilistic safety models and related nuclear safety studies. • Participate in nuclear safety assessments, feasibility studies, and licensing/regulatory support. • Provide technical input into safety case development and related justifications. • Coordinate with multidisciplinary teams across Europe to ensure high-quality delivery. • Contribute to proposal development, scoping, and technical input for bids. • Assist in identifying follow-on work and nurturing existing client relationships. • Participate in client meetings, reviews, and technical discussions when required. • Support the visibility and growth of Jensen Hughes’ nuclear services in the region • Work alongside senior consultants to develop project approaches and methodologies. • Share knowledge and provide informal guidance to more junior engineers. • Engage with international stakeholders and offices as part of a global delivery model. Requirements and Qualifications • Master’s degree or higher in Nuclear, Mechanical, Chemical, or Electrical Engineering (or related field) from an accredited university. • At least 15 years of post-graduation experience in a nuclear safety expert role, particularly in developing probabilistic safety assessment models. • Excellent English communication and writing skills to effectively convey technical information to diverse stakeholders. • Proven ability to work collaboratively in a matrix global organization at all levels. • Experience managing multiple projects simultaneously and navigating ambiguities and uncertainties. • Commercial acumen, able to contribute to proposals, pricing, and strategy. Preferred Qualifications: • Experience in nuclear power plant engineering, systems, licensing, operations, advanced nuclear technologies, or similar technical areas is highly desirable. • Experience in engineering consulting. • Strong project management skills, including the ability to oversee multiple projects concurrently, would be advantageous. • Strong business development skills, with a track record of winning and growing client accounts. • Italian language proficiency is desirable. LI-JC1 Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the …

Responsibilities:

In addition to core technical work, this role includes commercial involvement and client interaction. Responsibilities may include:

Jensen Hughes
EU/EMEA
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