Remote Customer Support Jobs

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311 matching jobs

GitLabIsrael

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational…

Remote

GitLabFrance

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational…

Remote

CanalsCheck country restrictions

ABOUT CANALS Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the…

Remote

AshbyGermany +12 more

HELLO! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Product Support Engineer in EMEA We’re expanding our global Support team…

Remote

ChainguardSingapore +3 more

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI…

Remote

AshbyEU

ABOUT THIS ROLE Hi, I’m Casey, Head Customer Success Management and Customer Education at Ashby. I’m thrilled to be hiring our first EMEA-based Recruiting…

Remote

InPostPoland

Zapraszamy do współpracy z InPost w roli NLP Solution Designera. W ramach współpracy będziesz wspierać rozwój efektywności operacyjnej w obszarze Customer…

Remote

GRID eSports GmbHAlbania +22 more

• Do you enjoy helping customers with complex issues? • Are you a champion of customer-first processes? • Do you have an interest in competitive video gaming?

Remote

STP Informationstechnologie GmbHGermany

Kurzbeschreibung Du möchtest nicht nur Probleme lösen, sondern aktiv dazu beitragen, dass unsere Kunden täglich mit starken Produkten arbeiten können?

RemoteDE

VonageSpain

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: Our Customer Success Training Specialist will provide…

Remote

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More matching roles

Above are the 12 most recent of 311 matching roles. The rest are on the following pages.

12326
As of: Nov 15, 2026

Remote customer support and customer success roles, ideal for service-minded, location-independent people.

As of Nov 15, 2026: 311 positions in this category on the Nomado24 index, aggregated from multiple job sources and updated several times a day. We rated all of them as remote.

Fully remote
311
Hybrid with home office
601
New this week · Fully remote
61
Median salary
approx. 2,900 €/month
Range (p25-p75): 1,200-4,900 €/month
based on 17 reported salaries
Last updated
Nov 14, 2026

As of: Nov 15, 2026

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Top hiring companies

  • Pennylane19
  • Canonical8
  • KLARSTEIN7
  • 360Learning7
  • Boardwise GmbH7

In-demand skills

operationssupport engineeringengineeringsalescustomer experiencel1 supportinformation_technologycustomer support & success

Regions

  • Germany106
  • EU / Europe173
  • Worldwide15
  • Remote15
  • US2
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What do remote customer support jobs involve?

In remote customer support you help customers by email, chat, phone or through a ticketing system: answering questions, solving problems, handling orders and accounts, and logging feedback. Closely related is customer success, which looks after existing customers over time: onboarding, renewals and expanding usage. Both run almost entirely online and are therefore especially well suited to working from home, given a quiet workspace and a stable internet connection.

Requirements, languages and shifts

Communication skills, patience and clean written expression matter more than a specific degree. Native or business-fluent German and English are in high demand; further languages are a clear plus. Many roles are entry-friendly and train new joiners on the job. Watch the working model: some support teams run shifts or weekend cover, others keep regular office hours. The exact setup and pay are in each listing.

Frequently asked questions

How many Remote Customer Support Jobs are there right now?

We currently list 311 Remote Customer Support Jobs, aggregated from multiple remote job sources and updated daily.

Are these jobs fully remote?

Search shows roles classified as fully remote by default. Hybrid roles appear only when you select “Hybrid with office days”. Employer-posted listings use the stated work arrangement. Check residency requirements, permitted work countries and time zones in each posting.

How do I apply?

Click any listing to open it directly at the source or on its detail page. No Nomado24 account is required.

Can I start in remote customer service without experience?

Yes. Many remote customer service roles are explicitly open to beginners and career changers and include onboarding. Reliability, solid German or English and a quiet workspace count for more than prior experience.

What is the difference between customer support and customer success?

Customer support responds to specific queries and problems (reactive); customer success guides customers proactively across their whole lifecycle: onboarding, usage, renewal. Support is often the entry point; customer success is a step up with more advisory work.

Are there part-time or mini-job remote customer service roles?

Yes, it happens: shift or peak support in particular is often advertised as flexible part-time, occasionally as a mini-job up to the €603 limit. Inventory rotates; the exact terms are in each listing.

Do I have to make calls, or is it text-only?

Both exist. Many roles are text-only (email, chat, ticketing); others include phone or video support. Whether and how much you call is stated in the job description. Look for terms like “chat support”, “voice” or “inbound calls”.

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About this list: As of November 15, 2026, this list holds 311 jobs, 61 of them published in the preceding seven days. 601 more hybrid jobs with a home office share are listed separately. Our index is updated several times a day. A job from an external source only appears here if our work-location check (fixed rules, supplemented by a language model) rates it as remote.