Head of Fund Operations

bunch https://www.bunch.capital/ is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you.

Having recently closed our Series B, we're entering our next phase of growth. We're expanding internationally, launching new products and continuing to automate one of the most complex operational environments in financial services.

We're looking for an experienced operational leader to own our Capital Management domain, leading the teams responsible for delivering capital calls, distributions, treasury operations and ongoing fund operations across multiple European markets.

This isn't a traditional operations leadership role. You'll lead experienced operational teams while partnering daily with Product and Engineering to continuously redesign how fund operations should work.

YOUR ROLE

As Head of Fund Operations, you'll lead our Capital Management domain, the cross-functional organisation responsible for delivering capital calls, distributions, treasury services and day-to-day fund operations across our European markets.

You'll lead experienced managers and senior specialists, helping them scale high-performing teams while continuously improving service quality, efficiency and customer experience.

Together with your Product Manager and Engineering Manager, you'll shape the future of fund operations, balancing operational excellence with product innovation.

You'll be responsible for:

• Leading managers and senior operational experts across multiple markets.
• Owning operational delivery for capital calls, distributions, treasury operations, investor support and fund-related operational services.
• Driving operational excellence across quality, efficiency, customer satisfaction and scalability.
• Coaching experienced fund operations professionals through complex operational, legal and fund-specific challenges.
• Setting clear priorities, allocating capacity and ensuring your organisation scales alongside company growth.
• Partnering closely with Product and Engineering to automate manual work, improve internal tooling and influence product direction.
• Working cross-functionally with Fund Accounting, Investor Onboarding, Fund Implementations and Customer Success to deliver a seamless customer experience.
• Hiring, developing and retaining exceptional operational talent.
• Leading through ambiguity, resolving escalations and ensuring consistent execution across multiple teams and markets.

ABOUT YOU

We're looking for someone who combines deep operational expertise with outstanding leadership.

You'll likely have:

• Significant leadership experience within fund administration, private equity, venture capital or another complex financial operations environment.
• Experience leading managers and building high-performing organisations across multiple teams.
• Strong expertise in fund operations, including capital calls, distributions, investor servicing and treasury processes.
• The credibility to coach experienced operators through complex fund structures, LP agreements and operational challenges.
• A systems mindset. You naturally think about automation, process design and scalable operating models.
• Experience working closely with Product and Engineering teams to improve operational tooling or strong interest in building technology-enabled services.
• Strong commercial judgement with the ability to balance customer experience, operational quality and efficiency.
• Excellent stakeholder management and communication skills across technical and non-technical teams.
• A bias for ownership. You enjoy solving difficult operational problems and helping teams succeed.

WHY THIS ROLE IS UNIQUE

This is one of the most impactful operational leadership roles at bunch.

You'll help define how fund operations should look in five years, not just how they're run today.

You'll lead exceptional operational talent, shape product strategy alongside Engineering and Product leadership, and build the operating model that supports our next stage of international growth.

If you're excited about combining operational leadership, technology and deep domain expertise to transform private markets infrastructure, we'd love to hear from you.

WORKPLACE & BENEFITS

• Competitive compensation package
• Customizable benefits package (wellbeing, sport, mobility, food, and more)
• 28 days of vacation, plus 2 company days and local public holidays
• Remote-flexible hybrid (3 days/week in office)
• Up to 6 remote calendar weeks a year
• Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains

HIRING PROCESS

1. People Team Interview (30 min) – …