Enterprise Account Manager DACH

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem https://www.perk.com/shadow-work-report.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com http://www.perk.com to learn more.

About the Role

Following our acquisition of the spend management platform Yokoy, Perk is building a seamless, all-in-one solution for business travel and expenses. We are seeking an experienced, German-speaking Enterprise Account Manager to act as a strategic partner to our highest-value clients across the DACH region.

In this role, you will own a portfolio of enterprise accounts, driving client adoption, revenue retention, and expansion across our combined product suite. You will combine deep client empathy with data-driven consulting to establish yourself as a trusted advisor to C-level stakeholders.

What You'll Do

• Strategic Account Ownership: Lead and nurture a portfolio of enterprise accounts, building long-term relationships with key decision-makers and executive sponsors.
• Portfolio Expansion: Systematically identify and execute upsell and cross-sell opportunities, particularly around our expanded Yokoy spend management capabilities, to drive net revenue retention.
• Executive Reviews: Deliver data-driven Strategic Business Reviews (SBRs) to executive stakeholders, translating travel and spend analytics into clear ROI and actionable recommendations.
• Product & Spend Expertise: Consult on platform best practices using complete mastery of the Perk and Yokoy product ecosystems.
• Cross-Functional Advocacy: Serve as the internal voice of the customer, collaborating with Product, Support, and Onboarding teams to guide rollouts and influence product roadmaps.
• Proactive Issue Resolution: Address complex operational or technical challenges early, establishing scalable solutions to ensure long-term retention.

What We're Looking For

• Languages: Native or near-native fluency in German and professional fluency in English.
• Track Record: Proven success in Enterprise Account Management or Customer Success (SaaS, FinTech, or TravelTech preferred), with a history of consistently exceeding expansion and retention targets.
• Executive Presence: Exceptional communication skills with a proven ability to present to, negotiate with, and advise C-level executives.
• Analytical & Strategic Mindset: Ability to translate complex spend data into high-level business strategies that align client objectives with product capabilities.
• Feedback-Driven & Collaborative: A low-ego, team-first approach that thrives on early feedback, rapid iteration, and cross-functional alignment.

What We Offer

• Receive competitive compensation and equity ownership in Perk
• Rest and recharge with our generous allocation of vacation days plus public holidays
• Take control of your physical health with your choice of private healthcare or a gym allowance
• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
• Join our unforgettable Perk events, including our spectacular annual summer party
• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
• Make your money go further with our flexible compensation plan
• Focus on your family with 17 weeks’ paid parental leave during your child’s first year
• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
• Broaden your horizons with up to 20 "Work from Anywhere" days per year
• Nurture your language skills with in real-life English, Spanish and Catalan lessons
• Follow your …