Remote Jobs for Digital Nomads

Als IT-Dienstleister treiben wir die Digitalisierung des öffentlichen Sektors voran und schaffen echten Mehrwert für Millionen Menschen in Deutschland. Wir können vieles richtig gut, aber eben noch nicht alles. Darum suchen wir immer wieder neue Kolleg:innen, die mit ihren Ideen, ihrem Können und Engagement etwas bewegen wollen. Fühlst du dich angesprochen? Dann gestalte Deine Welt zum Besseren und werde Teil unseres Customer Clusters Finance. DEINE MISSION Als Senior Java Fullstack Developer (m/w/d) unterstützt du ein Großprojekt der zentralen IT-Vorhaben der deutschen Steuerverwaltung. Im Fokus steht ein Verfahren, das die übergreifenden Geschäftsprozesse zwischen verschiedenen Fachverfahren steuert. Deine Aufgaben • Konzeption, Modellierung und Umsetzung von fachlichen Prozessen unter Einsatz von BPMN (Camunda) – von der Anforderungsaufnahme bis zur technischen Umsetzung • Entwicklung und Weiterentwicklung von performanten Backend-Komponenten auf Basis von Java (17/21) und Spring Boot zur Unterstützung komplexer, verfahrensübergreifender Geschäftsprozesse • Design und Implementierung von Schnittstellen (REST, SOAP, Messaging) inklusive Abstimmung mit angrenzenden Systemen und Teams • Erarbeitung von technischen Lösungsdesigns für systemübergreifende Prozessabläufe sowie deren Integration in bestehende Architekturen • Aktive Mitwirkung bei der Transformation und Verarbeitung großer Datenmengen innerhalb verteilter Systemlandschaften • Abstimmung mit Projektbeteiligten sowie Teilnahme an Austauschformaten – überwiegend remote, mit gelegentlichen Vor-Ort-Terminen (ca. 1x pro Monat in Kaarst) • Erstellung, Durchführung und Dokumentation von Entwickler- und Integrationstests zur Sicherstellung der Softwarequalität • Pflege, Wartung und kontinuierliche Optimierung bestehender Software-Komponenten im laufenden Betrieb • Erstellung technischer Dokumentationen (z. B. Schnittstellenbeschreibungen, Installations- und Betriebshandbücher) DAS IST UNS WICHTIG • Mindestens 7 Jahre praktische Erfahrung in der Entwicklung von Backend-Anwendungen mit Java sowie fundierte Kenntnisse moderner Frameworks wie Spring und Spring Boot • Sehr gute Erfahrungen in der Entwicklung von verteilten Systemen und Microservice-Architekturen inklusive sicherer Umgang mit Schnittstellentechnologien (REST, SOAP, Messaging) • Praxis im Umgang mit BPMN und Workflow-Engines (insbesondere Camunda) sowie ein gutes Verständnis für die Modellierung fachlicher Geschäftsprozesse • Fundierte Kenntnisse im Umgang mit Datenbanken (z. B. Oracle, PostgreSQL) sowie ORM-Frameworks wie Hibernate/JPA • Erfahrung in der Arbeit mit Linux-Systemen und grundlegenden Shell-Scripting-Kenntnissen • Sicherer Umgang mit gängigen Entwicklungs- und Kollaborationstools (z. B. Git, Jenkins, Gradle, Jira, Confluence) • Strukturierte, lösungsorientierte Arbeitsweise sowie die Fähigkeit, komplexe technische Zusammenhänge verständlich darzustellen • Erfahrung im öffentlichen Sektor bzw. im Kontext großer, verteilter IT-Systemlandschaften ist von Vorteil • Sehr gute Deutschkenntnisse in Wort und Schrift (C1-Niveau) DEIN NEUER ARBEITSPLATZ • Was bei uns zählt? Klar definierte Rollen, echtes Miteinander und ein gemeinsames Ziel. Wir nennen das Responsiveness – transparent, wertschätzend und zielorientiert. • Hier bist du am Wandel direkt beteiligt, wenn du möchtest. – Nimm Teil an Projekten, die uns als Unternehmen weiterentwickeln. • Flexible Arbeitszeiten und Remote Work? – Sind selbstverständlich. • Individuelles Hardware-Budget? – Stell dir deinen Arbeitsplatz so zusammen, wie du dich am wohlsten fühlst. • Mental Health? – Dein mentales Wohlbefinden ist uns wichtig. Mit OpenUp unterstützen wir dich und bieten dir jederzeit kostenlosen Zugang zu professioneller psychologischer Unterstützung. • Individuelles Weiterbildungsbudget? – Egal ob die nächste Zertifizierung oder ein lang ersehnter Sprachkurs – du entscheidest, worin und wann du dich weiterbildest. • Mitarbeiter:innen-PC-Programm? – Lease dir dein nächstes Device zur rein privaten Nutzung einfach über virtual7. • JobRad oder Firmenwagen? – Wir helfen dir dabei, so mobil zu sein, wie du es brauchst.

About XPUP Všechno začalo docela jednoduše: hledali jsme lidi s těmi správnými digitálními dovednostmi, nemohli jsme je najít, tak jsme si řekli – výborně, vyškolíme si je sami. Z toho malého projektu v Tbilisi v roce 2018 vyrostla globální Edtech platforma s více než 30 000 absolventy. Naše programy tvoří lidé z praxe. Vycházejí z toho, co firmy opravdu potřebují. A učíme v prostředí, kde se spolupracuje, ptá se a roste. V roce 2023 jsme se dali dohromady s Tether em, abychom to, co děláme, posunuli dál – za hranice, k lidem po celém světě, kteří chtějí vzdělávání, které je skutečně posune. Dnes připravujeme novou generaci digitálních profesionálů: marketéry, designéry, programátory, tvůrce. Lidi, kteří nechtějí jen práci, ale chtějí něco měnit. Držíme se hodnot, kterými opravdu žijeme: lidé jsou na prvním místě, zůstáváme zvědaví, děláme skvělou práci a bereme za ni odpovědnost. A teď to teprve začíná. Lead máme. Zájem máme. Teď potřebujeme někoho, kdo to umí dotáhnout. Hledáme zkušeného closera, který dokáže ty, co zvažují změnu, dovést k samotnému rozhodnutí investovat do sebe samých. Tahle role není o „péči o zákazníka“. Je to role s jasnou orientací na výsledky revenue, konverze a počet zapsaných studentů. Jde tu o tah na branku, práci s rozhodováním a uzavírání obchodů. Co budeš dělat Budeš mluvit s lidmi, kteří už o změně přemýšlí – chtějí novou kariéru, lepší skillset, posun v životě. Tvůj úkol? • Pomoci jim přestat váhat a udělat konkrétní krok – koupit si kurz • Povedeš celý proces od prvního callu až po zaplacení • Budeš pracovat s inboundem, outboundem i vlastní pipeline • Budeš řídit tempo, ne čekat • Poradíš si s námitkami (cena, čas, důvěra, konkurence) denodenně • Tady se nehraje na „ozvi se, až budeš ready“ • Tady se rozhodnutí dělají teď a s tebou

NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within EMEA. Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Profitable, high-growth, and the first short-term rental Property Management System unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here . About the role We are seeking an exceptionally user-obsessed, mobile-native, and execution-driven Staff Product Manager to own the strategy and delivery of the Hostaway Mobile App. This is the product our customers reach for in the field, between cleanings, while resolving guest issues, or on the move between properties. In this role, you will define the vision, roadmap, and execution for a mobile experience serving multiple personas (property managers, owners, and cleaners), each with distinct workflows. You will work closely with Engineering, Design, Research, and Go-to-Market (GTM) teams to deliver a focused, high-quality, mobile-first product that drives adoption, retention, and daily active usage. What you will do: • Become the definitive owner of the Hostaway mobile app, setting its vision, strategy, and roadmap in step with our Domain product teams. • Run continuous discovery as your default operating mode, spending real time with app users and turning what you learn into clear north stars, opportunities, and scoped requirements. • Prototype your way to conviction: use AI tools to turn ideas into working prototypes you can put in front of users and engineers, and don't be afraid to ship code when it's the fastest path to learning. • Own adoption, engagement, and retention as outcomes you're accountable for, including identifying where AI can make a real difference for an on-the-go, multi-persona tool. • Drive GTM readiness for every release so Product Marketing, Sales Enablement, CS, and Support are equipped before launch

Deine Mission Du hast eine Leidenschaft für gut strukturierte Softwareentwicklung? Du möchtest einen ersten Einblick bekommen, wie die Arbeit als Softwareentwickler:in aussieht? Du hast Lust, Dich mit unserer Unterstützung in unsere ERP Lösung DiVA einzuarbeiten und sie weiterzuentwickeln? Dann sollten wir uns unterhalten! Wir suchen ab sofort einen Werkstudent (m/w/d) für unsere Teams in der Softwareentwicklung mit Schwerpunkt Business Central (BC) an unserem Standort Flensburg/Hamburg. In diesem Job arbeitest Du entweder in unserer Produktentwicklung, auf einem unserer Neukundenprojekte oder im Bestandskundenbereich. Unser Team freut sich über Deine Bewerbung! Wir arbeiten remote. Wenn es für eine Phase der Zusammenarbeit sinnvoll ist, kommen die Teammitglieder in den Räumen der MAC zusammen. Dabei entscheidet jedes Team eigenständig, wie oft und in welchem Umfang solche Team-Tage Sinn ergeben. Du solltest daher generell die Möglichkeit haben, in unser Büro in Flensburg/Hamburg zu kommen. Deine Aufgaben Du programmierst und optimierst in BC/NAV - zunächst in Begleitung, später komplett eigenständig - unser ERP- System DiVA an genau den richtigen Stellen. Das tust Du in einem der folgenden drei Bereiche: • In der Produktentwicklung arbeitest Du an der Weiterentwicklung von DiVA , entwickelst weiterführende Features und erweiterst die Standard-Lösung. Dabei stimmst Du Dich laufend mit Kolleg:innen in anderen Bereichen ab. • Im Neukundenbereich unterstützt Du eines der Projektteams bei der Neueinführung unseres ERP-System und begleitest dabei den gesamten Projektablauf: Von der Workshop-Phase über die Umsetzung bis zum Go Live. • Im Bestandskundenmanagement unterstützt Du unsere erfahrenen Kolleg:innen bei der Weiterentwicklung und Beratung unserer Kunden entlang der MAC Produkte . Außerdem löst Du Probleme in der Anwendung von DiVA und behebst Bugs. • Je nach Deinem Interesse bringst Du Dich in bereichsübergreifenden Teams zum Thema Prozessautomation in unserem ERP-System DiVA ein und unterstützt mit Deinen Ideen. Das bringst Du mit • Du bist eingeschriebener Student (m/w/d) der (Wirtschafts-) Informatik, Technischen Informatik oder eines verwandten Studiengangs. • Du bringst grundlegende Kenntnisse in den Bereichen von Java, C# und .NET-Technologien oder anderen C-basierten Sprachen mit. • Pluspunkte sammelst Du mit ersten praktischen Erfahrungen in diesen Bereichen. • Du überzeugst durch Deine analytische und konzeptionelle Arbeitsweise. • Du bist teamfähig, engagiert und hast Freude daran, Verantwortung zu übernehmen. • Du hast Interesse an komplexen und anspruchsvollen E-Commerce-Projekten. • Du wohnst in Flensburg / Hamburg oder Umgebung bzw. hast die Möglichkeit, regelmäßig vor Ort zu arbeiten. • Gute Deutsch- und Englischkenntnisse runden dein Profil ab. Du kannst nicht alle Punkte mit einem Haken versehen? Macht nichts, bewirb Dich trotzdem! Zusammen finden wir dann eine Lösung. Warum wir? • Du gehst in Deinem Job auf, während wir uns um das passende Wohlfühl-Umfeld kümmern, inklusive Verantwortung, Freiräumen und deinem persönlichen Karriereweg. • Je nach Stärken, Skills und Ideen, die Du einbringst , kannst Du so den Scope deine r Rolle mitgestalten . • Wir verbinden das Beste aus zwei Welten: flexibles Homeoffice und persönlicher Austausch im Büro in Flensburg . • Bei uns kannst Du Dich in Deiner Mittagspause massieren lassen und von unseren organisierten Sport- und Fitnessangeboten profitieren • Wie wir sind – kurz & knackig: Nordisch bodenständig und dennoch in der deutschen Bundesliga, sehr werteorientiert und dennoch Innovationstreiber, viele engagierte Köpfe und dennoch zu Hause in kleinen agilen Teams.

The Global Payroll team is seeking an experienced, self-motivated, and systems-savvy Senior Manager, EMEA Payroll to lead payroll operations across the EMEA region. This role will be responsible for ensuring accurate, timely, and compliant payroll delivery across multiple countries, while leading a regional payroll team, managing external vendor relationships, strengthening controls, and driving process standardization. The Senior Manager, EMEA Payroll will partner closely with People, Benefits, Equity, Finance, Accounting, HRIS, Legal, and external payroll providers to support a high-quality employee experience and scalable payroll operations. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Responsibilities: • Lead end-to-end payroll operations across multiple EMEA countries, including but not limited to Austria, Denmark, France, Germany, Ireland, Italy, the Netherlands, Spain, and Poland • Ensure accurate and timely monthly payroll processing, including base pay, variable compensation, equity compensation, statutory benefits, supplemental benefits, payroll taxes, deductions, and related payments • Manage, mentor, and develop a regional payroll team, including oversight of workload, performance, priorities, and development needs • Serve as the regional payroll subject matter expert and primary escalation point for payroll-related matters across EMEA • Manage relationships with external payroll vendors, HRIS partners, benefits providers, stock administration, Finance, Accounting, People teams, and other cross-functional stakeholders • Monitor vendor performance, service delivery, issue resolution, and escalation management to ensure payroll obligations are met • Ensure payroll processes are compliant with local payroll tax, employment tax, statutory reporting, withholding, benefits, and employment regulations in each country of operation • Maintain a strong understanding of in-region benefits legislation and the payroll implications of statutory and supplemental benefit programs • Ensure robust operating procedures, controls, reconciliations, approvals, and documentation are in place to support internal controls, audit requirements, and regulatory compliance • Partner with Finance and Accounting to support payroll accounting, accruals, journal entries, reconciliations, and resolution of payroll-related financial statement impacts • Support payroll projects, including process standardization, payroll transformation, vendor transitions, country implementations, system enhancements, and control improvements • Monitor, and report on payroll KPIs, metrics, service levels, operational risks, and process improvement opportunities • Drive continuous improvement across payroll operations with a focus on accuracy, compliance, scalability, employee experience, and operational efficiency • Support expansion into additional EMEA countries as the business grows Minimum Qualifications • Significant experience managing end-to-end payroll operations across multiple EMEA countries • Strong international payroll knowledge, including payroll processing, payroll taxes, statutory reporting, benefits, timekeeping, accruals, equity compensation, and local payroll compliance requirements • Proven experience managing, mentoring, and developing direct reports • Experience managing external payroll vendors and cross-functional stakeholder relationships • Strong understanding of payroll controls, audit requirements, reconciliations, and internal control concepts • Ability to assess risk, identify control gaps, and implement practical, scalable solutions • Solid understanding of payroll accounting principles and the impact of payroll activity on financial statements • Experience using payroll KPIs, metrics, dashboards, or reporting to manage performance and drive improvement • Strong communication skills with the ability to partner effectively with internal teams, external advisors, vendors, and senior stakeholders • Highly analytical, accurate, detail-oriented, and able to manage competing priorities in a fast-paced environment • Comfortable working through ambiguity, changing priorities, and complex regional payroll matters • Strong customer-service mindset with a commitment to delivering a positive employee experience • Experience operating in a public company or SOX-controlled environment About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available …

Our mission: e liminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Dutch. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday-Friday; 12pm - 8pm CEST What you’ll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent. • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available. • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.) • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up. • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns. • Engage in CIR intake and/or coaching services for global members and customers • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers. • Research and document crisis resources for members in different countries • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English. • Summarize all patient interactions, writing in English within Spring Health’s online documentation systems. • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience. • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available. • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence. • Minimum of 2+ years of direct clinical care experience post licensure. • Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide. • Must be comfortable using multiple computer platforms at the same time and learning new systems • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service. • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence • KPIs will include: metrics on connection to care, productivity, and member satisfaction The target base range for this position is €61,200 to €70,380 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including …

About XR Extreme Reach Extreme Reach provides a Connectivity Suite for the ad industry, combining collaboration tools, digital asset management, a global distribution network and powerful analytics to provide smarter, more collaborative advertising workflows bringing the marketing and production processes together from idea to delivery for greater visibility, productivity, insight, and performance. Brands, agencies, production, and post-production teams use Extreme Reach to create great content together, manage their assets and leverage its world-class network of over 79,000 media destinations in 141 countries, to share their message with the world. Today over 100,000 businesses use Extreme Reach to reach billions of customers globally. We're a fast-moving team of passionate subject-matter experts located across 37 offices, speaking 45 languages, and on a mission to connect the world's media. Role Summary In this role, you will be responsible for a combination of supplier account creation and maintenance, supplier invoice processing, payment preparation, execution and reconciliation for our subsidiaries. We are looking for a result driven individual with a passion to be part of a growing fast paced international finance team. This role requires a hands-on approach with considerable emphasis on organization and diligence and relationship building, and the ability to follow processes and an outstanding ability to cooperate with partners/suppliers. The specialist must be able to manage multi ledgers and keep key stakeholders informed of progress and queries. Key Responsibilities • Compiling and processing supplier invoices, including regular cost analysis & reporting • Collecting approval of supplier invoices from relevant approver • Ensuring that coding of supplier invoices and expenses is maintained to a high standard • Checking statements received from suppliers, identifying invoices that are overdue and/or not received and any payments that have not been allocated by the suppliers • Management of supplier queries, handling phone queries as and when required • Management of supplier payments as per the schedule • Regular reconciliation of bank accounts • Maintenance of supplier accounts & creditor ledger • Participate in the month end/year end closing and reporting requirements • Accounting check and processing of staff expenses • Accounting check and processing of Company Credit card expenses • Assisting with audit queries • Handling other areas of finance functions as and when required Additional Responsibilities • Maintain personal and professional development to meet the changing demands of the job • Continually make recommendations for the development of process by working in partnership with key stakeholders • Work on other tasks and ad-hoc projects, as assigned by superiors • Responsible for maintaining ethical standards of the business including minimising the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers • Champions, supports and participates in the businesses team working activities Key Relationships External • Extreme Reach Suppliers Internal • Finance and Administration Teams • Senior Management Requirements Education & Professional Experience • Previous experience is essential, 2-3 years of experience in Accounts Payables is required • SSC experience is an advantage • College or university degree preferred • Good command of English is a must • Sound communication and relationship building skills • Additional European language knowledge is an advantage (French, German, Italian) • Resilience in resolving problems • Sound understanding of major financial processes • Proven experience of working to tight deadlines and being able to prioritize multiple tasks • Sound knowledge of Microsoft Excel, Advanced level is essential • Knowledge of SAP B1 preferred or Oracle NetSuite is preferred Team Work • Exhibit strong team membership behavior - i.e. are collaborative, ethical, respectful, use effective communication skills, proactively manage conflict to get the right results, escalate issues appropriately • Use initiative to proactively resolve key operational issues. Work constructively across the business to achieve the right outcomes. Raise concerns appropriately and in a timely manner • Willingly and proactively share information and knowledge for the benefit of the business • Exhibit a strong, positive culture that promotes respectful behaviour Preferred Skills • Strong team player with ability to work with remote and international teams • Able to work individually too • Highly organized, structured and process-oriented, with great attention to detail, accuracy and consistency • Positive, can-do attitude, problem solver • Able to communicate effectively at all levels within a large organization • A quick …

About AI Acquisition AI Acquisition is a global category leader in AI service provider enablement, operating as a hybrid Platform-as-a-Service (PaaS) and AI marketplace. We help entrepreneurs, agencies, and SMBs launch and scale AI-powered businesses by providing end-to-end growth infrastructure across sales, marketing, CRM, and go-to-market execution. We’re building one of the fastest-growing AI-driven ecosystems globally, empowering our members to generate meaningful revenue through structured systems, automation, and hands-on support. Why Join AI Acquisition? • Work at the forefront of AI-driven business growth • Join a high-performance, globally distributed team • Be part of a company scaling rapidly across multiple regions • Directly impact client success and experience • Operate in a fast-paced, execution-focused environment The Role We’re hiring a Customer Support Representative to join our global support team and deliver fast, high-quality, and empathetic support to our clients. This is a hands-on, execution-focused role where you will be managing live chat interactions, resolving client queries, and ensuring a seamless support experience. You’ll work closely with internal teams (Customer Success, Product, and Tech) to escalate issues, surface patterns, and contribute to continuous improvement of our support systems. This role is critical in maintaining client satisfaction, reducing friction, and supporting retention across our growing client base. Key Responsibilities Client Support & Communication • Manage live chat and support channels, ensuring fast and accurate responses • Resolve client queries efficiently while maintaining a high standard of communication • Escalate complex issues to the appropriate teams when needed • Maintain professionalism and empathy in all client interactions Issue Resolution & Escalation • Identify and troubleshoot client issues across platform usage, onboarding, and workflows • Handle support tickets and follow through until resolution • Flag recurring issues or bugs to internal teams Knowledge Base Contribution • Follow and utilize internal documentation and SOPs effectively • Contribute to improving FAQs and knowledge base content • Document new solutions and recurring fixes to support team scalability Operational Support • Maintain accurate records of interactions in support systems (e.g., Intercom, Zendesk) • Support internal teams with insights on client feedback and common pain points • Ensure adherence to SLAs (response time, resolution time, quality standards) Requirements Must-Have • 2–4 years of experience in Customer Support, Customer Service, or similar client-facing roles • Experience handling live chat or ticket-based support environments • Experience in SaaS, PaaS, AI, or tech environments • Experience working with global teams across time zones • Experience managing multiple concurrent support conversations or tickets • Strong written English communication skills • Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.) • Exposure to CRM tools and customer workflows • Basic understanding of AI tools or automation workflows • Fluent in English • Available during Eastern Time business hours Benefits What We Offer • Remote-first environment with global exposure • Opportunity to grow within Customer Success and Operations

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a CBIE Operations Senior Associate on the International EMEA Ops team within the Consumer & Business group, you'll help scale the operations function for Coinbase Ireland Limited across the EEA. Reporting to the Head of Operations, you'll drive day-to-day business operations, regulatory reporting, outsourcing oversight, and cross-functional initiatives that directly support regional growth and regulatory compliance. What you'll do: • Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership. • Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker. • Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework. • Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk. • Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities. • Support regulatory and product operations activities for CBIE, including preparation of materials for internal and external regulatory meetings. Required Skills and Experience: • 5+ years of experience in financial services, management consulting, operations strategy, or data analysis, with demonstrated ability to operate in a regulated environment. • Proven track record building or improving operational processes end-to-end, from design through implementation and ongoing measurement. • Proficiency in SQL, Snowflake, and Looker (or comparable BI tools) with demonstrated ability to self-serve insights, interrogate data, and produce dashboards independently. • Direct experience with outsourcing governance and/or third-party risk management in a regulated financial services setting, including maintaining documentation, controls, SLAs, and governance records. • Demonstrated ability to translate complex, ambiguous problems into structured workplans and execute against them with minimal oversight. • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): €111.500 — €111.500 EUR • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. • US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Executive working remotely in the UK and focused on the UK region, you manage target-accounts and an existing book of business that has companies with 501 - 2,500 employees based in the United Kingdom. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Commercial sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management Identity. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs. You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • 4+ years of SaaS sales experience, preferably in security with a focus on Commercial accounts OR top performance in SMB and ready to step up. • Demonstrated success in owning and growing a geographical territory or country within EMEA. • Proven track record of meeting or exceeding sales quotas and KPIs, including consistent experience closing deals with $50k+ ARR and the ability to clearly articulate deal strategy, execution, and outcomes. • Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared. • Proven track record of leveraging executive stakeholders throughout deal cycles, effectively multi-threading opportunities, and securing in-person meetings with key decision-makers. • Experience conducting regular in-person customer engagement multiple times per month, with a willingness and ability to travel within your region for client meetings and industry events. • Proficient skills in: • Outbound prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. • Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite. • Written and verbal communication skills across email and communication tools such as Slack and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties. • Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. • Resilient, self-motivated, and committed to achieving targets while thriving in a remote and fast-paced environment where products and value propositions evolve rapidly, including comfort selling against future vision while …

Über ]init[ Du möchtest die Gesellschaft von morgen mitgestalten? Dann bist du bei ]init[ richtig. Denn unsere digitalen Lösungen sind für Menschen gemacht und haben gesellschaftliche Relevanz. Klingt spannend? Dann steig ein und arbeite gemeinsam mit über 1.400 ]init[s in interdisziplinären Teams an unseren sieben Standorten – oder flexibel von überall in Deutschland aus. Deine Mission bei ]init[ Du liebst es, IT-Infrastrukturen auf das nächste Level zu bringen? Dann bist du bei uns genau richtig! Wir suchen einen Systems Engineer (all genders) , der mit seinem Know-how in Virtualisierungstechnologien unsere Systeme optimiert und weiterentwickelt. Gemeinsam mit unserem Corporate IT-Team sorgst du für eine stabile, skalierbare und leistungsfähige IT-Umgebung, die unser Unternehmen voranbringt. Das gibt es zu tun • Du planst, implementierst und verwaltest Virtualisierungslösungen mit VMware vSphere und Proxmox und entwickelst Strategien für Effizienz, Skalierbarkeit und Sicherheit • Du verwaltest und wartest Dell PowerEdge-Server mit nahtloser Integration in Virtualisierungsplattformen • Du administrierst und überwachst Compellent- und PowerStore-Speichersystemen, um Leistung und Zuverlässigkeit zu optimieren • Du unterstützt, konfigurierst und verwaltest Veeam-Backup-Lösungen zur Sicherstellung von Datenschutz, Backup-Integrität und Disaster-Recovery-Vorbereitung • Du analysierst und verbesserst kontinuierlich unser IT-Infrastruktur in Zusammenarbeit mit unseren internen IT-Teams • Du führst Kapazitätsplanung und Performance-Tuning für virtuelle Umgebungen durch, stellst die Systemsicherheit sicher und hältst Branchenstandards ein Das bringst du mit • Du hast mehrjährige Erfahrung in der Architektur, Implementierung und Verwaltung von VMware vSphere und Proxmox • Du verfügst über fundiertes Wissen zu virtuellen Netzwerken, Speicherintegration und Hochverfügbarkeitskonfigurationen • Du bringst Erfahrung mit Dell PowerEdge-Servern sowie Compellent- & PowerStore-Speichersystemen mit und bist vertraut mit Veeam Backup & Replication und Proxmox backup server für virtualisierte Umgebungen • Du bist sicher in der Administration von Windows Server oder Linux • Du besitzt ein analytisches Denkvermögen sowie eine lösungsorientierte und proaktive Arbeitsweise • Du bringst sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift mit Das bieten wir dir • Because we care: 30 Urlaubstage und Workation innerhalb der EU schaffen Freiraum für Erholung und neue Perspektiven. So lassen sich Beruf und Privatleben gut miteinander verbinden. • Work with us: Flexible Arbeitszeiten, mobiles Arbeiten und Teilzeitmodelle ermöglichen dir, Arbeit und Alltag passend zu gestalten – immer abgestimmt mit deinem Team und deinen Projekten. • Learn with us: Mit der ]init[ Academy, Trainings, Zertifizierungen und bereichsübergreifendem Wissensaustausch entwickelst du dich fachlich und persönlich kontinuierlich weiter. • Grow with us: Profitiere von bereichsübergreifendem Wissensaustausch und entwickle dich gemeinsam mit deinen Kolleg:innen kontinuierlich weiter. • Ride with us: JobRad, ÖPNV-Zuschuss und weitere Mobility Benefits unterstützen dich dabei, flexibel und nachhaltig unterwegs zu sein. • Start with us: Welcome Week, strukturiertes Onboarding und Patenschaften sorgen für einen gelungenen Einstieg und helfen dir, schnell im Team und deinen Projekten anzukommen. Werde Teil des Teams Gestalte mit uns die digitale Zukunft – in Vollzeit oder Teilzeit, remote oder im Office. Wir freuen uns auf deine Bewerbung unter Angabe deines frühestmöglichen Eintrittstermins und deiner Gehaltsvorstellung. Vielfalt und Chancengleichheit sind für uns selbstverständlich. Bewerbungen von Menschen mit Behinderung und Gleichstellung begrüßen wir ausdrücklich. Da uns und unseren Kund:innen Sicherheit wichtig ist, kann je nach Position nach einer Zusage eine vertrauliche Sicherheitsüberprüfung erforderlich sein. Recruiter Jabeena Malik

Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. Job Responsibilities • Developing new payment features and services; • Processing and resolving requests from technical support and users as part of daily duties; • Designing and implementing APIs (external and internal); • Creating and maintaining processes in Camunda; • Participating in the design and development of high-load system architectures; • Supporting and enhancing existing solutions and services; • Writing high-quality, test-covered code (unit tests, integration tests); • Conducting code reviews; • Optimizing system performance and database queries; • Analyzing and resolving production incidents and bugs; • Analyzing documentation from external providers, conducting quick checks, and defining epics and tasks based on Proof of Concept; • Collaborating with the QA team to ensure the high quality of the delivered product; • Maintaining technical documentation and writing technical specifications; • Assisting in onboarding new developers and ensuring code quality; • Definition and formation of technical epics — analyzing existing solutions, identifying opportunities to improve system architecture, performance, and reliability, preparing improvement proposals, and aligning them with the team lead and architect; • Participation in the creation of business epics — analyzing requirements, assessing feasibility, and proposing alternative or optimized solutions based on technical expertise; collaborating with analysts and product managers to determine the best implementation approach; • Preparing tasks based on approved epics, ensuring proper detailing and alignment with architectural and business requirements; • Estimating task completion timelines, participating in sprint planning, and providing accurate technical time and effort estimates. Important and Challenging Tasks: • Creating and developing reliable payment solutions with high security and performance levels; • Processing and resolving requests from technical support and users as part of daily duties; • Optimizing the performance and scalability of payment systems; • Integrating complex external providers; • Participating in ensuring system compliance with high-security requirements (PCI DSS and others).