Wonderful - Forward Deployed Engineer - Monterrey

Silver

Check country restrictionsPublished on Oct 28, 2026Confirmed active on Nov 14, 2026
Full-timeTechnology

Job briefing

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Fully remote
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Salary
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Level
Senior

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Listed with us since
October 28, 2026
Employer
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Job description

Forward Deployed Engineer (FDE)

This position requires to be based in Monterrey - Remote

ABOUT Wonderful

Wonderful https://www.wonderful.ai/ enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

ROLE OVERVIEW

As a Forward Deployed Engineer (FDE) at Wonderful, you’ll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes.

You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.

This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.

WHAT YOU’LL DO

  • Partner with customers to understand operational challenges and success criteria
  • Translate open-ended problems into clear technical designs and implementations
  • Build AI agents that integrate with customer systems and perform real tasks
  • Own deployments, including reliability, performance, and continuous improvement
  • Test with real data, measure outcomes, and iterate based on results
  • Collaborate with Product & Engineering to ship high-quality solutions
  • Contribute to tools, documentation, and best practices that scale customer delivery

WHAT WE’RE LOOKING FOR

  • 5+ years of experience in software engineering or technical problem-solving roles
  • Strong fundamentals in software design, system thinking
  • Experience working across systems, integrations, and data flows
  • Comfort working directly with customers and owning ambiguous problems
  • Clear communication skills and a strong ownership mindset
  • Curiosity and interest in building AI-powered systems that work in practice

NICE TO HAVE

  • Experience in forward-deployed, solutions engineering, or customer-facing roles
  • Exposure to AI agents, automation, or conversational systems
  • Experience operating and improving production systems
ashbyEngineering

This role is provided by an external source. Applications are handled on the source website.

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