Solutions Engineer

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.

For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram .

This Solution Engineering role typically involves 70% office or remote work within the regional country you are aligned to, supporting sales and channel technical activities, with up to 30% travel.

This position is ideal for a self-starter who is passionate about technology, enabling teams, and connecting with individuals to address their requirements. The ideal candidate will possess proven hands-on experience with cybersecurity products, along with excellent communication and presentation skills. This is an excellent opportunity for an individual with prior experience in Pre-Sales, Support, or Professional Services in a Vendor, Channel, Customer, or Distribution role, who seeks a balance of channel and technical sales activities while building trusted relationships with partners.

Responsibilities Include:

• Proactively lead technical discovery conversations to qualify and validate customer requirements and use cases, creating a bill of materials that aligns with customer needs and desired outcomes.
• Conduct technical sales presentations and product demonstrations across the SonicWall portfolio to audiences ranging from 1 to 100 individuals, keeping partners and customers informed of our new solutions and industry trends.
• Communicate and demonstrate SonicWall's unique value proposition, while understanding our key competitive offerings in this space.
• Establish a minimum of 10 trusted relationships with channel partners, holding recurring meetings with their channel technical decision-makers.
• Develop and maintain a personal lab for common demo requests and personal development.
• Support remote partner product trials.
• Serve as the technical lead for proof of concepts, whether with a partner or directly with a customer.
• Participate in beta testing and provide feedback on products, collaborating with product management teams.
• Collaborate with support teams as necessary to maintain relationships with partners and customers.
• Support key technical marketing initiatives by creating collateral and presenting at virtual or external events.
• Develop expertise to a PoC level across 3-6 SonicWall product areas, becoming a subject matter expert and go-to person for the region.
• Share best practices with peers.
• Provide support for onboarding new solutions engineers.
• Keep regional sales informed of roadmap insights, product updates, and technical best practices.
• Adhere to company values, guidelines, and solution engineering regional reporting tasks.
• Collaborate with VARs, MSPs, and MSSPs on managed service sales, deployment, and support.

Required Skills:

• Exhibit a balance of business and technical acumen, proactively seeking to take a technical sales lead without instruction.
• Develop skills and leverage experience in business-focused discussions to envision and describe how a technical solution complements existing customer and partner business practices.
• Demonstrate proven ability using formal best practice methods to deliver compelling presentations, solution selling, whiteboarding skills, objection handling, and effective time management.
• Receive minimal instruction on day-to-day work, with general guidance on new assignments.
• Work effectively to maximize available time and optimize team discussions to deliver required outcomes on time.
• Exhibit advanced experience, utilizing in-depth professional knowledge, acumen, concepts, and company objectives to develop and resolve complex models and procedures.
• Exercise judgment in selecting methods and evaluating complex techniques for obtaining results.
• Work is reviewed upon completion and aligns with departmental objectives.
• Network with key contacts, including product management, support, marketing, and peers within the Solution Engineering organization.
• Adapt communication style and use persuasion to deliver messages that relate to the broader business context. Frequently advise others on complex matters.

Education and Experience:

• Typically requires at least 8 years of related experience with a bachelor’s degree, or 5 years of experience with an MBA.
• Cyber Security CISSP Certification is required.
• Microsoft Azure or AWS Associate certification is desired.
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