Remote job
Service Operations Specialist - Europe
Sungrow Deutschland GmbH
Job briefing
Read from the posting and checked against our job index
- Apply from
- Romania
- Work model
- Remote
- Salary
- Not stated
- Roles in the same field in our index: median €5,148 per month, middle range €3,500 to €6,875 (10 postings).
Good to know
- Listed with us since
- September 5, 2026
- Employer
- 29 more open roles at Sungrow Deutschland GmbH in our index. Of these, 7 fully remote. See remote jobs at Sungrow Deutschland GmbH
Generated automatically by nomado24 from the posting and our index. Not an employer statement. The original posting is authoritative.
Job description
Your mission
Salut și bun venit la Sungrow! As our Service Operations Specialist, you will help keep the daily engine of our European service organization running smoothly. Your work will connect teams, systems, customers, and processes to ensure reliable and efficient service delivery.
Keep in mind this is a 2-year limited opportunity with possible extension.
- Coordinate operational activities related to service requests, contracts, work orders, and customer cases.
- Maintain accurate service data in relevant systems and support timely updates across internal stakeholders.
- Track service milestones, contract dates, invoicing triggers, and documentation requirements.
- Prepare operational reports and identify data trends, delays, recurring issues, and improvement opportunities.
- Support the handover of projects into service and help maintain complete project and service archives.
- Collaborate with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales teams across Europe.
Your profile
All right, now let’s look at what will help you thrive in this role:
- Degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field.
- Initial experience in service operations, customer service, project coordination, logistics, or contract administration.
- Strong organizational skills and a structured approach to managing multiple priorities.
- Confidence using MS Office, especially Excel, with experience in CRM, ERP, or ticketing systems as a plus.
- Strong communication skills and a collaborative mindset in an international environment.
- English C1; Romanian B2 or higher is a plus, and additional European languages are welcome.
Why us?
The Service Shared Center is where operational excellence becomes real customer impact. You will join a growing, international team that supports service activities across Europe while helping to establish scalable processes, improve visibility, and make every customer interaction count.
This role is provided by an external source. Applications are handled on the source website.