Remote job
Remote confirmedRemote Client Solutions Consultant with German and English
AetherCore
Our assessment
- Our reading of the full posting text confirms it: fully remote.
- 5 more open roles from this employer in our index. 4 of them fully remote.
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Job description
Cross Border Talents is hiring German speakers anywhere in Bulgaria (C1 and higher, spoken and written) for our client running a project for a German HR IT company specializing in software solutions for automated HR services . Their main customers are based in Germany , and they provide technical customer support to assist users with troubleshooting and log-in issues on the software platform.
Location : Work from Anywhere in Bulgaria (Remote)
Start Date : By 31st March 2025
Working Hours : 08:00 - 21:00, Monday to Friday (Rotational shifts)
Training : 6 weeks (2 weeks product training + 4 weeks shadowing)
Full-time work, 8 hours a day, 40 hours a week. Weekends fixed off!
Your Responsibilities
- Provide technical customer support in German and English via phone and email
- Assist clients in troubleshooting and resolving log-in issues on HR software
- Deliver high-quality customer service and ensure a positive client experience
- Collaborate with internal teams to escalate complex technical cases
Your Profile
- Fluent in German (C1+) and English (B2+)
- Currently located in Bulgaria (no relocation is provided)
- Experience in customer service or technical support is a plus
- Strong problem-solving and communication skills
- Ability to work remotely and manage time effectively
- Residence card in Bulgaria OR a EU member state passport
Interested? Apply now!
Originally posted on Himalayas
This role is provided by an external source. Applications are handled on the source website.