Remote job

Head of Customer Success

Albatross

Source: AdzunaLocation: SpainPublished: Oct 23, 2026Confirmed active: Oct 23, 2026

Key points from the posting

Tech stack
AILLMs
Seniority:
Lead

As Head of Customer Success at Albatross, you’ll take on a leadership role at a company whose AI interprets human behavior and adapts product discovery in real time. The role is remote in Europe, reports to the CEO, and involves travel of up to 30%.

  • Remote in Europe, ideally based in Zurich or London.
  • Reports to the CEO.
  • Travel of up to 30%.
  • Albatross models power discovery for 50 million shoppers a month.

Automatically extracted

Job description

Location Remote in Europe, ideally Zurich or London. Travels up to 30%. Reports to the CEO. Albatross Albatross builds perception models: AI that understands human behavior and powers product discovery the way a great salesperson does, by observing the customer and adapting in real time. LLMs understand words. We understand behavior. Our models power discovery for 50 million shoppers a month. The results are public. Wallapop : 119% homepage engagement, 35% overall engagement. OfferUp : 84% home…

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