Account Director, Public Sector (DACH)

BUILD A SAFER WORLD.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

The Sales Account Director will join a team driving TRM's crypto go-to-market strategy for Public Sector customers in the DACH region. Your goal will be to increase and strengthen our foothold in the space. We're looking for a customer-focused, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about the cryptocurrency ecosystem and feel comfortable navigating complex processes to close six and seven figure deals.

The impact you will have here:

• Account Mapping — Connect with all the current key stakeholders within your territory
• Prospecting — Discover new stakeholders within your territory
• Nurturing — Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
• Account Planning — Create and execute strategic plans for your territory
• Product and Subject Matter Expertise — Hone TRM product and customer vertical subject matter expertise
• Customer Advocacy — Proactively gather and prioritize customer feedback and champion it within TRM
• Loyalty — Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback

What we're looking for:

• At least 5+ years of experience selling SaaS products into Public Sector accounts in the DACH region
• Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives
• A knack for storytelling — ability to understand customer needs and build compelling value propositions
• Adaptable. Goals can change fast. You anticipate and react quickly.
• Autonomous, collaborative and an excellent communicator

About the Team:

TRM's EMEA Sales Team has a fast paced, positive and open culture. Team members are given a high degree of responsibility and autonomy. The team gets together for calls regularly. Your manager tries to be available to assist you with questions, problems or at customer meetings.

APPLICATION INSTRUCTIONS

If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.

If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.

WHAT TO EXPECT FROM OUR INTERVIEW PROCESS

Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.

• Recruiter Intro: Explore your experience, motivations, and alignment with the role.
• Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
• First Round: Typically 1–2 interviews focused on the skills most critical to the role.
• Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
• References: We’ll speak with former colleagues who can provide perspective on your work and impact.
• Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
• Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.

Your recruiter will share your specific interview plan and preparation guidance along the way.

Learn more about interviewing at TRM https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like

LIFE AT TRM

We are building a safer world. That promise shows up in how we work every day.

TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

At TRM, …