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The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions. Location: This role will be based remotely worldwide. What your day will look like • A strong focus on supporting customers by finding solutions to ticket requests. • Enrich documentation about problem solving, Q&A, onboarding materials. • Drive campaigns targeting multiple customers through digital touch-points and activities. • Identify high potential as well as high risk customers from newly onboarded users or customers • Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. • Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. • Engage with your portfolio of customers to ensure risk identification • Collect feedback from customers and format them for review by the product team What we are looking for in you • Customer-facing experience • An empathetic individual with a natural drive to help others • Passion for technology, infrastructure and Ubuntu in particular is a must • Excellent presentation skills • Strong organisational skills, ability to structure and constantly update documentation • A team player capable of interacting with all departments internally Additional skills that you might also bring • We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us! What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work enviro

You will work across the full Linux stack from kernel through networking, virtualization and graphics to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware. This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux across multiple industries. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across server, desktop and IoT technologies. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. Location: This is a Globally remote role What your day will look like • Design and implement the best Ubuntu integration for the latest IoT desktop and server-class hardware platforms and software stacks • Work with partners to deliver an optimised, first class Ubuntu experience on their platforms • Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics • Participate as technical lead on customer engagements involving complete system architectures from cloud to edge • Help our partners integrate their apps, SDKs, build device OS images, and optimize applications with Ubuntu Core, Desktop and Server • Work with the most advanced operating systems and application technologies available in the enterprise world. Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT, desktop and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail, as well as automotive. What we are looking for in you • You love technology and working with brilliant people • You have a Bachelor’s degree in Computer Science, STEM or similar • You have experience with Linux packaging (Debian, RPM, Yocto) • You have experience working with open source communities and licences • You have experience working with Python, C, C++ • You can work in a globally distributed team through self-discipline and self-motivation. Nice to have • Experience with server technologies, including UEFI firmware, GPU computing, RDMA/Infiniband and virtualization stacks • Experience with graphics stacks • Good understanding of networking - TCP/IP, DHCP, HTTP/REST • Basic understanding of security best practices in IoT or server environments • Good communication skills, ideally public speaking experience • IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services • Experience working with CI automation platforms such as GitHub • Experience with performance benchmarking and profiling • Some experience with Docker/OCI containers/K8s What we offer you • Learning and development opportunities • Annual compensation review • Recognition rewards • Annual leave • Priority Pass for travel Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. • Fully remote working environment - we’ve been working remotely since 2004! • Personal learning and development budget of 2,000USD per annum • Annual compensation review • Recognition rewards • Annual holiday leave • Parental Leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues at ‘sprints’ • Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. The Canonical Kernel Team is seeking exceptionally talented technology experts and industry veterans with a proven track record in operating systems kernel development or low level system engineering to take the lead in the architecture, implementation, and ongoing delivery of the following (but not limited to) aspects of the Ubuntu Linux kernel: • Driving engagements for key Silicon and Cloud partners to provide optimal solutions for their platforms • Leading the mitigation of common vulnerabilities and exposures for Ubuntu Linux as well as driving active hardening in the kernel • Architecting enhancements to performance and correctness to make Ubuntu Linux the most reliable and highest performing Linux kernel available today • Streamlining the packaging and distribution of particularly troublesome third-party components for optimal experience by end users • Developing new means to deliver Ubuntu Linux at scale to the strict quality standards and delivery schedules expected by end users While not a formal managerial role, the successful candidate will possess strong people skills and natural ability to lead engineers within the team, as well as working with other external teams to coordinate adoption and delivery. We are looking for individuals with not only an incredibly deep technical background in operating system kernels and distributions, but also a strong flair for leadership and taking initiative to drive ideas and the associated delivery teams to completion. While we hesitate to put a specific number of years of experience as a requirement for an applicant as that does not take into account relative ability or circumstances, for a comparative guideline we would be seeking candidates with the demonstrated technical equivalent of 15+ years of industry experience. Location: We have home-based lead kernel engineer roles in every timezone, although the individual aspects as listed above may be linked to a specific geographic region. What the role entails • Set the technical direction and lead the delivery of a team of junior and mid-career engineers for a key aspect of Ubuntu Linux • Work closely with management within and outside the team to track and coordinate initiatives to delivery • Collaborate daily with other senior technical leadership on the Kernel Team on how best to ensure Ubuntu stays at the pinnacle of Linux distributions What we are looking for in you • Well-organised and motivated self-starter able to thrive in a remote work environment • Strong communication skills in English, both written and verbal • Expert understanding of the C programming language • Demonstrated expertise working in a *nix-based operating system kernel and distribution. While direct Linux experience would be ideal, it is not required. • Python and Bash scripting ability • Powerful grasp of the capabilities and nuances of the git version control system • Prior experience developing with software packaging formats, with direct Ubuntu/Debian/Snap experience being highly regarded • Ability to travel internationally at least twice a year for company events of up to two weeks length Nice-to-have skills • Strong background in RTOS and real-time performance analysis • Demonstrated experience with kernel patching and debugging • Strong grasp of device drivers, BSP’s, and other low level system engineering • Prior experience with Rust, ideally as it pertains to the Linux kernel What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Team Member Assistance Program & Wellness Platform • Opportunity to travel to new loca

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Engineering Manager for Ubuntu Hardware Certification Quality Engineering , to lead the team responsible for the test suites which validate hardware compatibility with Ubuntu Linux (Core, Desktop and Server – see https://ubuntu.com/certified for more information). We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. As the Engineering Manager of the Certification Quality team you’ll lead a dedicated testing team, shaping the vision and setting the pace, in collaboration with the rest of the Certification and hardware enablement teams. You will lead the certification test strategy for Canonical’s PC OEM and ODM partnerships, including Advantech, ASUS, Dell, HP, and Lenovo, deepening the test coverage for both new and existing certified hardware. You will pioneer the use of Canonical’s open source test frameworks and custom designed hardware to drive automated hardware validation of the operating system. This is a challenging position for a quality focused engineering leader, and requires an analytical mind with a passion for test automation and team leadership. Location: This role will be office based in Taipei Minsheng district, Taiwan. This role entails • Lead the development and maintenance of Canonical’s hardware certification test suite • Manage timely delivery of certifications as part of the hardware certification programmes • Work collaboratively to ensure continuous improvement of test practices and tools • Build and lead a globally distributed team of engineers • Develop talent through coaching, mentoring, feedback and hands-on career development • Set and manage expectations with other engineering teams, senior management, and external stakeholders • Be an active part of the leadership team and collaborate with other leaders in the organisation • Participate in strong engineering process through code, test plan, architectural reviews • Engage with teams at Canonical, the open source community and commercial partners • International travel twice per year for company events up to two weeks long What we are looking for in you • Knowledge of low-level embedded software and hardware - BIOS, firmware, bootloaders, ACPI, devicetree, kernel, RTOS • A good understanding of Linux system architecture • Knowledge of quality and reliability oriented engineering practices • Exceptional academic track record from both high school and university • Undergraduate degree in Computer Science, Electrical Engineering, or another technical subject • Leadership and commitment to skills development and mentorship • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation • Track record of going above-and-beyond expectations to achieve outstanding results • Track record of delivery of timely, high quality software • Passion for technology evidenced by personal projects and initiatives • The work ethic and confidence to shine alongside motivated colleagues • Professional written and spoken English with excellent presentation skills • Experience with Linux (Debian or Ubuntu preferred) • Excellent interpersonal skills, curiosity, flexibility, and accountability • Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation • Thoughtfulness and self-motivation • Result-oriented, with a personal drive to meet commitments • Ability to travel internationally twice a year, for company events up to two weeks long Nice-to-have skills we would value • Familiarity with ARM, x86 and possibly RISC-V conventions and low-level enablement details • Experience with continuous integration and delivery tools and practices • Experience of automated testing practices in a hardware enablement setting • In-depth project experience with Python What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-drive

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a senior design manager to play a key role making open source software available to the world. Our Design function ensures the experience of the software and infrastructure we build is true to our intentions, and delivers the tools our community and customers need. The Design Manager makes this possible through leadership within, and beyond, our teams. As a Senior Design Manager, you bring both experience managing design teams and have expertise in a deeply technical domain. This enables you to coach designers in creating tools for developers and cloud engineers, and cross-context to move towards tangible outcomes and lift the quality of their work. You will manage expectations and ensure deadlines are met in a timely manner against your roadmap. You will be able to communicate clearly and actively listen to product and engineering stakeholders, and your team, to drive sustainable quality improvements and guide individuals towards meaningful growth. Leading the Infrastructure Design team, you will take responsibility for the products that help to build cloud experiences and software distribution mechanisms, and you will help to evolve the security of how software is packaged and delivered. Location: This role will be based remotely in the EMEA region What the role entails • Reviewing the work of your design team for quality • Working with individual designers to support their professional growth • Continuously improving operational workflows, including production outsourcing and collaboration with Web Engineering • Working with stakeholders, especially the Engineering organization, to clearly define and validate outcomes • Evolving design systems and guidelines to drive consistent quality and improve efficiency • Coordinating with the rest of design leadership to mature our collective practice • Bringing your team and others together to share their work and strengthen culture • Engaging the open source community to learn and make the value of our work legible What we are looking for in you • A portfolio demonstrating outstanding quality in UX design and savviness in technology • Exceptional educational achievements in design or related behavioral science discipline • Full lifecycle experience from user needs discovery through validation and implementation guidance • Commitment to transparent project delivery and owning team deadlines • Experience of managing a team that interacts with technical stakeholders • Familiarity with quantitative optimisation approaches • A passion for balancing consistency and innovation • Willingness to travel up to 4 times a year for internal events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. • Fully remote working environment - we’ve been working remotely since 2004! • Personal learning and development budget of 2,000USD per annum • Annual compensation review • Recognition rewards • Annual holiday leave • Parental Leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues at ‘sprints’ • Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-fir

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability. Key responsibilities • Recruit, motivate, mentor, and enable your team to succeed in delivering quality products • Set goals with the team; prioritize tasks, identify and measure team health indicators • Maximise the results of team members and support their career growth • Coordinate with project managers, HWE, QA and certification management • Monitor projects from kickoff to post-mortem and handle escalations • Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs • Prioritize customer requests globally • Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security) • Provide leadership for methodologies, strategies, standards, tools, and best practices • Must be able to travel to the EU, USA, China, and Taiwan Required skills and experience • A Bachelor (or higher) degree in STEM, preferably computer science or software engineering • Proven track record in technical roles with Linux, preferably Ubuntu or Debian • Commitment to development and testing methodologies, and maintainable code quality • Experience with management responsibilities • Ability to work collaboratively in a team environment • Ability to be productive in a globally distributed team through self-discipline and self-motivation • Commitment and energy to deliver on schedule • Strong English and Chinese language communication skills, both written and verbal Desirable skills and experience • Making technical decisions for a team as a tech lead • Software architecture and design experience • Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML • Participation in open-source development projects • Experience with CI/CD Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-ET1 #stack

In questo anno in cui tutto è cambiato, anche lo studio ha subito un impatto senza precedenti. Trovare un posto tranquillo dove studiare, avere i giusti strumenti, sperare che la connessione regga, vincere l'isolamento, queste sono alcune delle sfide che hai dovuto affrontare quest'anno. Siamo qui per aiutarti! Scarica l'infografica e ascolta la voce di Elisa!

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Python and Kubernetes Specialist Engineers focused on Data, Workflows, AI/ML and Analytics Solutions to join our teams building open source solutions for public cloud and private infrastructure. As a software engineer on the team, you'll collaborate on end-to-end data analytics and MLOps solutions composed of popular, open-source, machine learning tools, such as Kubeflow, MLFlow, DVC, and Feast. You may also work on ETL, data governance and visualization tools like Apache SuperSet, dbt, workflow orchestration tools such as Airflow and Temporal, or data warehouse solutions such as Apache Trino, or ClickHouse. These solutions may be run on servers or on the cloud, on machines or on Kubernetes, on developer desktops, or as web services. We serve the needs of individuals and community members as much as the needs of our Global 2000 and Fortune 500 customers; we make our primary work available free of charge and our Pro subscriptions are also available to individuals for personal use at no cost. Our goal is to enable more people to enjoy the benefits of open source, regardless of their circumstances. Location: This initiative spans many teams that are home-based and in multiple time zones. We believe in distributed collaboration but we also try to ensure that colleagues have company during their work hours! Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion. What your day will look like • Develop your understanding of the entire Linux stack, from kernel, networking, and storage, to the application layer • Design, build and maintain solutions that will be deployed on public and private clouds and local workstations • Master distributed systems concepts such as observability, identity, tracing • Work with both Kubernetes and machine-oriented open source applications • Collaborate proactively with a distributed team of engineers, designers and product managers • Debug issues and interact in public with upstream and Ubuntu communities • Generate and discuss ideas, and collaborate on finding good solutions What we are looking for in you • Professional or academic software delivery using Python • Exceptional academic track record from both high school and university • Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation • Track record of going above-and-beyond expectations to achieve outstanding results • Passion for technology evidenced by personal projects and initiatives • The work ethic and confidence to shine alongside motivated colleagues • Professional written and spoken English with excellent presentation skills • Experience with Linux (Debian or Ubuntu preferred) • Excellent interpersonal skills, curiosity, flexibility, and accountability • Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation • Thoughtfulness and self-motivation • Result-oriented, with a personal drive to meet commitments • Ability to travel twice a year, for company events up to two weeks long Additional skills that would be nice to have The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. • Proven track record of building highly automated machine learning solutions, data pipelines, or orchestrating workflows for the cloud. • Hands-on experience with machine learning libraries, or tools. • Experience with container technologies (Docker, LXD, Kubernetes, etc.) • Experience with public clouds (AWS, Azure, Google Cloud) • Working knowledge of cloud computing • Passionate about software quality and testing • Experience working on an open source project What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits,

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement. Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing. Responsibilities • Engage with colleagues to address travel queries and issues • Work with the wider business services team on company and industry event plans • Hold travel vendors accountable for providing excellent service • Check invoices to ensure accurate charges and timely payments, credits and refunds for travel • Monitor trends, spend, emissions and compliance with company policy • Track unused tickets, credits and airline points usage What we are looking for • Excellent academic results at school and university • A degree in a business or technical subject • Excellent communication skills • Responsible and accountable • Self-awareness and thoughtfulness • Ability to travel up to four times a year for company events of up to two weeks duration • Ability to learn new technology and software quickly What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues • Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Hi 👋 I’m Colin https://uk.linkedin.com/in/colinhoweuk, Director of Engineering, Europe. How do you feel about software engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an experienced, talented, and collaborative team https://www.ashbyhq.com/team of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: - Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. - Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. - Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). - Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. WHY BE A MANAGER? I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all o

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Every year we select new junior professionals into the Canonical Kernel Team, to work on the Linux kernel for Ubuntu. If you’ve enjoyed operating systems in your coursework or current role, you are confident in your ability to write high quality C and possibly Rust, and are ready to take the plunge and see how it all works, then this would be a great place to pursue your next career stage. We are a global team working to ship the world's most widely used Linux kernel, across the very latest silicon and cloud, where you can apply and grow your software engineering skills. The Canonical Kernel Team builds and maintains all supported Ubuntu Linux kernels for a variety of platforms and architectures from small embedded devices to standard desktop/server systems to large-scale cloud environments. In your first year you will tackle serious initiatives, which include but are not limited to: • Optimized solutions for key Silicon and Cloud partner platforms • Developer platforms such as Raspberry Pi and RISC-V • Enabling Ubuntu on a wide range of embedded systems • Security hardening and exploit mitigation • Third-party driver integration and distribution, such as graphics • Expanded driver support for bleeding-edge PC platforms We select candidates that are recent university graduates or early career professionals who are enthusiastic to develop kernel-level software in multiple areas including security updates, patching, and testing. The successful candidate will have a background in software engineering, be motivated to work in a distributed team and willing and able to travel globally twice a year for company engineering events. These are full-time positions available to prospective or recently graduated students. Location: We have home-based Kernel Teams in every timezone. The role entails • Collaborate regularly and proactively with a globally distributed team • Learn from senior mentors to demystify the inner workings of the Linux kernel and how it is distributed • Work closely with external silicon, cloud, or hardware manufacturer delivery teams on bleeding-edge platforms • Diagnose and resolve issues in the kernel reported by customers, the community, and discovered by your own rigorous testing • Take personal responsibility for the delivery of various flavors of the Ubuntu Linux kernel • Improve tooling and automation for delivery and test of Ubuntu Linux kernels • Submit, review, and apply kernel patches, working with both internal and external upstream maintainers What we are looking for in you • Well-organized and motivated self-starter able to thrive in a remote work environment • Professional manner with colleagues, business partners, and the open-source community • Ability to communicate effectively in English, both written and verbal • Programming experience in C and/or Rust • Familiarity with version control practices, ideally with git • Understanding of operating system kernel fundamentals • Ability to travel twice a year for company events of up to two weeks length Nice-to-have skills • Interest and experience in Rust • Python and Bash scripting ability • Prior experience with Ubuntu/Debian/Snap packaging • Demonstrated experience with kernel patching and debugging • Strong grasp of device drivers, BSP’s, and other low level system engineering What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Team Member Assistance Program & Wellness Platform • Opportunity to travel to new locations to meet colleagues • Priority Pass and travel upgrades for long-haul company events About Canon

The Threat Intelligence Lead will own Canonical’s threat intelligence strategy and execution, including understanding of which cyber threat actors are targeting Canonical, and the use of intelligence on Tactics, Techniques and Procedures (TTP) to better our products and internal cybersecurity controls. You will collaborate with internal stakeholders as well as with the wider cybersecurity community, making sure that Canonical is recognised as a thought leader on open source threat intelligence. This role will report to the CISO. You will lead intelligence gathering and development activities on threat actors targeting software supply chains. You'll study attack trends across the wider open source software landscape, report findings to internal security teams, and advise the wider engineering community on the best course of action to detect and mitigate possible threats. As the publisher of Ubuntu, Canonical products are directly or indirectly present in almost every organisation and household in the world, making them a prime target for threat actors. This team's mission is to help Canonical, and by extension countless community members and companies around the world, secure their software infrastructure. What you’ll do in this role • Build and own Canonical’s threat intelligence strategy • Build and maintain OSINT research environments • Develop OSINT tradecraft, principals, and techniques • Identify and track targeted intrusion cyber threats, trends, and new developments by cyber threat actors through analysis of proprietary and open source datasets • Collaborate across teams to inform on activity of interest • Coordinate adversary/campaign tracking • Contribute to the wider threat intelligence community, establishing Canonical as a key contributor and thought leader in the space • Work with product and engineering teams to explain cybersecurity threats and advise on mitigation strategies • Work with the OPSEC and IS team to help implement/update security controls prioritising cyber defence • Identify intelligence gaps and propose new tools and research projects to fill them • Conduct briefings for executives, internal stakeholders and external customers The successful Threat Intelligence Lead will be • An experienced threat intelligence leader (or similar) • Knowledgeable about the current open source threat landscape and computer networking/infrastructure concepts • Highly competent with OSINT tools (e.g., Buscador, Trace Labs OSINT VM, OSINT Framework, Maltego, Shodan, social media scraping tools, etc.) • Able to identify, organise, catalogue, and track adversary tradecraft trends — often with incomplete data • Experienced using threat intelligence data to influence enterprise architecture or product development decisions • An excellent communicator with the ability to clearly articulate and tailor technical content to a variety of audiences • Able to travel twice a year, for company events up to two weeks long Desired Characteristics • A professional portfolio of OSINT related scripts, tools, or frameworks • Demonstrated involvement in the larger OSINT community (please share relevant links) • Degree qualified, with a bachelor's degree in computer science, information security, or a related field • Certifications in related areas (e.g. GOSI, SANS SEC487 & SEC587, IntelTechniques OSIP, etc) • Experience in a tech company or government/military signal intelligence departments What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. • Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues • Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills,