Account Manager

About the Role

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.

As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.

Key Responsibilities

• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
• Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
• Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
• Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
• Coordinate the timely delivery of gaming solutions based on customer needs and objectives
• Track and report monthly revenue performance, providing clear insights into customer activities and achievements
• Cultivate and maintain strong customer relationships across all levels
• Represent the company at industry exhibitions, conferences, and seminars
• Uphold and promote the company's core values at all times

Requirements

• Minimum of 1-2 years of proven account management experience within the iGaming sector
• Proficiency in English and Italian
• Strong understanding of the gambling industry, including an understanding of Italian markets.
• Demonstrated ability to manage high-value accounts and clients effectively
• Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
• Track record of delivering client-focused solutions tailored to meet specific needs
• Proficiency in CRM and promotion management preferred
• Proactive mindset with a focus on achieving results
• Strong analytical skills with the ability to process and interpret data effectively
• Adaptability to fast-paced market changes and a structured approach to problem-solving

Nice to Have

• Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows

What We Offer

• Competitive Salary: We offer a competitive salary, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

• HR Interview
• Technical Interview
• Final Interview

Please submit your CV in English

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