Hybrid job
HybridStrategic Key Account Manager
Threatfabric
Key points from the posting
- Seniority:
- Senior
- Benefits
- Commission scheme on renewals and upsells
- 25 holidays per year
- 8% holiday allowance
- Pension Scheme
- Annual personal Growth and Development budget
- Flexible remote / hybrid work-from-home options
- Flexible working hours
- ThreatFabric events and FitFabric bootcamps
- Languages:
- English
Read out of the job posting automatically
Our assessment
- Above the median for comparable roles in our index: 4,938 euros per month, from 96 postings.
- 2 more open roles from this employer in our index.
This section only: calculated automatically by nomado24, from our own job index and our own reading of the posting text. Not stated by the employer.
Job description
Who are we?
Want to build strategic partnerships with leading financial institutions and help them protect millions of customers from fraud, scams, and emerging cyber threats?
We help the world's leading banks stay ahead of fraudsters, scammers, and cybercriminals. Our technology protects millions of users every day by detecting fraud, malware, and emerging attack techniques before damage is done. We do this by combining 15 years of extensive research with our own smart software.
At ThreatFabric, we're not just shaping the future of cybersecurity - we're defining it. With our headquarters in the vibrant city of Amsterdam, ThreatFabric stands at the forefront of combating online fraud, mobile malware, and threat intelligence.
Your mission
Position: Full-time | 40 hours per week
Location: Amsterdam, Netherlands | Hybrid (2–3 days in the office)
Salary Range: 85,000-105,000
Reports to: VP, Global Sales
About the job
As Strategic Account Manager at ThreatFabric, you are responsible for the relationship, retention, and growth of our most strategic financial institution customers. These include leading banks and payment companies whose fraud prevention programmes depend on our platform every day.
This is a senior, revenue-accountable role in which you will use value-selling and consultative-based selling approaches to defend and expand our largest accounts. You will meet with the key sponsors, business leaders, champions and users of our technology on a regular basis to measure the value of our technology and build ROI cases.
You will own the end-to-end renewal and upsell process, including account planning, pricing, contract negotiations and closing.
You will work closely with Product, Data Science, and Solution Engineering to ensure customers achieve measurable fraud-loss reduction and a clear return on investment. You will also identify and develop expansion opportunities across new products, use cases, and business lines.
Your key responsibilities will include:
- Owning and executing the retention strategy and growth plan for a portfolio of strategic financial institution accounts.
- Building the value measurement framework from scratch, including how we measure tangible quantitative success with our clients .
- Building business cases and ROI cases to defend renewal/expansion pricing.
- Proactively monitoring upcoming renewals, identifying risks, and executing plays yourself.
- Identifying, qualifying, and developing expansion opportunities across products, use cases, regions, and business lines.
- Conducting regular executve business reviews and clearly communicating progress, risks, and opportunities.
- Working closely with Sales, Product, Data Science, Solution Engineering, and other internal teams to deliver successful customer outcomes.
- Responding promptly and effectively to customer requests, issues, and escalations.
- Staying informed about evolving fraud patterns and attack methods to better understand and support customer priorities.
What We Offer
- A 12-month employment contract with the intention to extend. Subject to mutual satisfaction, this may lead to a permanent position.
- A competitive salary between 85,000 and 105,000- annually that reflects your skills and experience.
- Commission scheme on renewals and upsells.
- 25 holidays per year.
- 8% holiday allowance (included in annual salary).
- A Pension Scheme.
- A stimulating and supportive work environment that encourages growth and development.
- An annual personal Growth and Development budget.
- The opportunity to make a meaningful impact in a rapidly growing tech company.
- Flexible Remote / Hybrid work-from-home options to promote work-life balance.
- Flexible working hours.
- Active ThreatFabric events and FitFabric bootcamps.
- Active knowledge-sharing huddles.
Who are we looking for?
Essential Experience & Skills
- Proven experience in Customer Success, Strategic Account Management, Enterprise Account Management, or a comparable customer-facing role.
- Experience managing high-value enterprise customers and complex customer relationships.
- Experience working with the MEDDICC framework or other similar sales methodology
- Demonstrated responsibility for customer retention, renewals, and account growth.
- Experience working with enterprise software or SaaS solutions.
- Ability to translate product capabilities and customer requirements into measurable business outcomes and return on investment.
- Experience building relationships with senior decision-makers and executive stakeholders.
- Strong commercial awareness and the ability to identify and develop expansion opportunities in collaboration with Sales.
- Strong presentation, negotiation, and stakeholder management skills.
- Fluency in English, both spoken and written.
- Willingness to travel internationally to customers.
Preferred Experience & Knowledge
The following experience is valuable, but candidates are not …
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