Solutions Consultant

About the role:

We are on the lookout for a Solutions Consultant to join our team, remotely based in Germany! The ideal candidate will be highly motivated, energetic and a solution-focused leader with strong technical skills, e-commerce architecture experience, and a background working with enterprise customers in a SaaS-based setting.

As part of your day-to-day, you will be communicating and demonstrating the value of Forter's solutions and owning all technical aspects of the sales cycle. You will work collaboratively with a high-performing sales team to uncover customer needs, priorities, and develop value-based use-cases and account engagement strategies. You will leverage your technical and business skills and work in conjunction with Sales, Implementation, Customer Success, R&D and Product Management as a key business advisor and payments product advocate.

What you'll be doing:

• Present our fraud prevention, policy-building, and other e-commerce optimisation solutions in a clear manner to both technical and business audiences
• Work closely with our Sales and Business Development team, meet with clients, and deliver technical insights for business questions regarding the sales process
• Conduct solution deep dives with clients and partners to understand their business goals and how Forter can help achieve and even outperform those metrics
• Help remove barriers with potential prospects by clearly articulating Forter's integration technology, and helping scope projects with a relentless drive for quality
• Prepare and deliver solution messaging in an effort to highlight Forter's value proposition and unique differentiators
• Partner with internal Product and R&D teams for sharing client and prospect feedback and additional product roadmap insights

What you'll need:

• 2+ years of experience in a pre-sales engineering role with an enterprise b2b product in the e-commerce industry
• Solid understanding of the e-commerce, fraud prevention, identities, and/or payments landscape and working with cloud technologies and APIs in relation to these types of leading solutions for merchants
• Superior analytical, critical thinking, and quantitative skills
• The ability to work independently and manage multiple projects simultaneously
• The ability to build strong relationships with business partners and stakeholders
• Proven analysis and problem-solving expertise
• Outstanding written and oral communication skills
• Experience delivering presentations and demonstrations to senior level business and technical audiences
• Ability to learn and assimilate technical information quickly
• Fluency in German and English

About Us:

Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.

Forter was built to meet this moment — and stay ahead of it.

We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.

The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestration – we make trust a competitive advantage.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024, 2025 )
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025 )
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025 )
• Anti-Fraud Solution of the Year at the Payments Awards ( 2024 )

Life as a Forterian:

Forterians are, genuinely, some of the best people you'll work with. Smart, curious, and deeply good humans who care about the work and each other. That's not an accident — it's something we've been intentional about since day one, and it's the thing people mention most when they talk about why they stay. When you're surrounded by people like this, doing work that actually matters, it changes what a job can feel like.

Forter was built on a simple but powerful conviction: when AI does its job, humans can do theirs better. That philosophy shapes our products and shapes how we work. AI is core to our workflows — not as a shortcut, but as a force multiplier that gives Forterians the space to focus their energy where human judgment is irreplaceable. …