Senior Professional Services Consulting Engineer

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

We are looking for a Consulting Engineer to join our Professional Services team where you will drive the successful adoption of Redis Lab’s technology within our customers’ enterprise environments (on-premise and cloud).

Why would you love this job?

As a Consulting Engineer, you will consult for and collaborate with customers to create customized Redis powered solutions for their specific business and data service needs – helping them increase business value and overcome challenges. You will design, develop and deliver data service solutions for our customers across their development, QA and production environments using one of the best technologies in the market.

The ideal candidate has a strong technical background and is a good listener with a talent for developing impactful solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer’s business objectives. If you are a technology expert, with a desire to provide our new and existing customers with the best service experience, this is the right challenge for you.

What you’ll do:

• Develop technical expertise with Redis, Redis Enterprise and Redis Modules and serve as a subject matter expert with our customers.
• Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services.
• Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments.
• Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go.
• Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments.
• Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account.
• Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on.
• Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D.

What will you need to have?

• 5+ years of experience in post-sales consulting (ideally database engineering) for enterprise software
• Hands-on experience with client library and server-side code development, RESTful APIs and Linux
• Prior experience with scalable and highly available distributed systems o Docker and Kubernetes experience are a plus
• BS in Computer Science / B.A. or equivalent work experience
• A team player with strong technical, communication and time management skills
• Excellent written and spoken English
• Available to travel up to 40% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:

• Competitive salaries and equity grants
• Flexible vacation time to promote a healthy work-life balance
• Health insurance, paid paternity leave, and pension plan
• Flexible working options
• Yearly health and wellness budget for a healthy mind and body
• Frequent team celebrations and recreation events
• Lunch stipends
• Home internet reimbursement
• Learning and development opportunities
• Ability to influence a high-performance company on its way to IPO

The salary range for this role is €80,000 to €110000. This role is also eligible for sales commission under the applicable Redis plan. Final compensation will be determined based on objective, job-related factors, including relevant experience, skills, role scope, level, and work location.

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, …