Senior Product Manager

Headquarters: Serbia - Remote

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround.

Your mission will be to own one of our most popular and business-critical tracks, related to translation and AI-based generation of textual content (we support over 50 document and file formats, including PDF and MS Office documents). The ability to create content directly on our platform is a new arm of this use case that we are just starting to build. You will work directly with clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive adoption, retention and expansion of translation and content generation volumes related to your use case. You will act as an entrepreneur whose goal is to achieve the breakthrough with all possible means, and will grow your part of the business, measured in the volume of words processed through the platform.

Within 3 months, your outcomes will be

You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.

For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth.

You will own the acquisition funnel for this use case and understand the problems that matter the most. Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve the product.

Together with the designer and the team lead of a dedicated engineering team, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.

Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process.

Requirements

Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth.

At least 5 years of experience working as a product manager.

Exceptional, native-level English, both written and spoken.

Exceptional communication skills to interact with colleagues, customers, and partners.

Experience working on projects related to document processing is a strong plus.

Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus.

Knowledge of modern developments in ML/AI related to text processing (LLM, RAG) and overall technical background is a strong plus.

Knowledge of a localization industry is a strong plus.

Growth-oriented mindset.

Integrity, full commitment, and a strong sense of ownership.

Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.

Openness to feedback and alternative opinions and ideas.

Comfortable working with remote teams across time zones.

Easy-going personality, high tolerance to cultural differences.

Why joining Smartcat might be your best move so far

Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as …