Remote job
Enterprise Apps Support Analyst
Signode
Key points from the posting
- Tech stack
- ERPMicrosoft Dynamics 365Microsoft Dynamics
- Seniority:
- Senior
Read out of the job posting automatically
Our assessment
- The posting states no salary. Comparable roles in our index (16 postings): median 3,167 euros per month, middle range 2,230 to 5,125 euros.
- 6 more open roles from this employer in our index.
This section only: calculated automatically by nomado24, from our own job index and our own reading of the posting text. Not stated by the employer.
Job description
Summary
Signode, the Transit Packaging division of Crown Holdings, Inc., is seeking an Enterprise Apps Support Analyst based in the EMEA region. This role involves supporting end users in utilizing enterprise software programs efficiently to meet business objectives.
Essential Functions
- Field incoming incidents and problems from end-users
- Fulfill end-user service requests for enterprise applications
- Record and document problem-solving processes
- Communicate application problems to key stakeholders
- Test fixes and ensure problem resolution
- Maintain and enhance performance of enterprise software
- Identify and learn enterprise software applications
- Coordinate departmental training needs
- Support testing of new software applications
Position Qualifications
- Bachelor’s Degree in Computer Science or related field
- Minimum of 5 years of IT experience
- Experience with ERP systems, preferably Microsoft Dynamics 365
Skills
- In-depth knowledge of enterprise applications
- Strong understanding of Microsoft Dynamics modules
- Ability to prioritize tasks in high-pressure environments
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal abilities
This role is provided by an external source. Applications are handled on the source website.
