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Das erwartet Dich bei ida • Du arbeitest bei uns gemeinsam in einem Team mit UX-Expert:innen, User Researcher:innen und Designer:innen. • Als Researcher:in wirst du Nutzer:innentests für die digitale Produktentwicklung und in der Zuschauer:innenforschung durchführen. Das können zum Beispiel komplexe Studien für Usability- und UX-Testings bei längerfristigen Projekten oder aber auch Design Sprints sein. • Was wir auch testen: Inhalte auf Akzeptanz und Wirkung. Das machen wir zum Beispiel mit Interviews, Fokusgruppen oder Umfragen. • Darüber hinaus betreuen wir ein großes öffentlich-rechtliches Meinungspanel mit über 50.000 Panelist:innen. Jede Woche schreiben wir hier Fragebögen und werten sie aus. • Unseren Kund:innen wirst du helfen, die richtigen Antworten auf ihre Fragen zu finden. Wie du das machst? Indem zu du sie berätst - zu Zielgruppen und der richtigen Methodik. • ida ist eine Innovations- und Digitalagentur mit klarem Fokus auf die Medienbranche. Perfekt also, wenn du exklusive Einblicke in die Entwicklungsprozesse von Medienhäusern erhalten möchtest. • Vielleicht noch ein bisschen schöner: Wo du arbeitest, entscheidest du. Remote oder im Office? Wir können beides, ganz wie du willst. Das bringst Du mit • Was uns besonders wichtig ist, ist, dass du dich selbst organisieren kannst. Denn: Ein gutes Projekt braucht nicht nur ein gutes Projektmanagement, sondern vor allem auch eine gute Kommunikation - mit Kund:innen und mit Kolleg:innen. • Du hast also keine Angst davor, Interviews und Fokusgruppen selbst zu planen und durchzuführen - hast das bestenfalls sogar schon hundertmal gemacht. • Komplexe Daten zu analysieren, ganz gleich, ob qualitativ oder quantitativ, ist genau dein Ding. Und nicht nur das: Du bist in der Lage, aus diesen Analysen, Empfehlungen für unsere Kund:innen abzuleiten und sie ihnen auch zu vermitteln. • In Workshops trittst du souverän auf? Top! Präsentationen vor Kund:innen treiben dir auch keine Schweißperlen auf die Stirn? Ausgezeichnet! Klar, dass jemand wie du, sich dann auch schnell in neue Themen einarbeiten kann. Lieben wir! • Uns ein Herzensanliegen: Dass du ein:e empathische Team-Player:in bist. Wir lernen von dir. Du lernst mit uns. Denn nur so werden wir alle richtig gut in dem, was wir tun. Was uns besonders wichtig ist Diversität ist etwas, wonach wir streben. FLINTA*, BIPoC, LGBTQIA+ und Menschen mit Behinderung möchten wir daher ganz ausdrücklich ermutigen, sich bei ida zu bewerben. Wir haben hier einige Anforderungen aufgeschrieben, aber du erfüllst nicht alle? Macht nix. Wir freuen uns auf dich.

Description Company overview CapsLock specializes in providing digital marketing services to businesses facing sales growth challenges. Our services include sales consulting, data analytics, and recruitment support, ensuring efficient and accelerated growth. Founded by industry professionals in IT, design, and data analytics, we address the market need for exclusive, scalable customer acquisition solutions. At CapsLock , we value people, client orientation, quality, continuous improvement, integrity, and strong relationships. Our diverse, global team speaks over 10 languages whose ideas inspire the innovation that runs through everything we do, from unique technology to industry-leading services and customer experiences. Role overview The Social Media Video Editor & Designer at CapsLock creates engaging, platform-first video content for TikTok, Instagram, and Facebook. The role is primarily focused on short-form video editing — turning raw footage into polished, dynamic videos through strong pacing, storytelling, transitions, captions, sound, and motion graphics. It also calls for solid graphic design skills to produce supporting static assets such as graphics, thumbnails, overlays, and other visual elements when needed. Working closely with the social media team, this person keeps content aligned with brand guidelines, marketing objectives, and platform best practices — while staying on top of new editing styles, creative formats, and social media trends. Responsibilities Video Editing & Post-Production • Edit engaging short-form videos for TikTok, Instagram, and Facebook, with a focus on strong hooks, pacing, storytelling, and platform-native formats. • Turn raw footage into polished social content using cuts, captions, transitions, music, voiceovers, sound effects, and visual effects. • Adapt and optimize content for different platforms, formats, aspect ratios, and technical requirements. Graphic Design & Creative Development • Create motion graphics and supporting design assets, including overlays, text animations, thumbnails, static posts, and Stories. • Develop creative concepts and video drafts, incorporating team and stakeholder feedback into final deliverables. Collaboration & Performance • Collaborate with the social media team to review performance and improve creatives based on engagement, retention, and other key metrics. • Work cross-functionally with CRO, Media Buying, Sales, and other teams to support campaign and business objectives. Trends & Workflow Management • Stay current with social media trends, editing styles, platform updates, and emerging creative formats. • Maintain organized project files and digital assets with clear version control. Requirements • 3+ years of professional video editing and creative experience, ideally focused on social media and digital content. • Strong portfolio showcasing short-form video editing, motion graphics, and graphic design work. • Strong video editing skills using Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar tools. • Graphic design skills using Adobe Photoshop, Illustrator, Figma, or similar tools. • Strong visual storytelling skills, with a good understanding of pacing, hooks, composition, and attention to detail. • Solid understanding of TikTok, Instagram, and Facebook, including current content formats, trends, and creative best practices. • Ability to follow brand guidelines while bringing fresh creative ideas to content. • Results-driven mindset, with an understanding of how creative decisions can impact engagement and performance. • Strong communication and collaboration skills, particularly in a remote-first environment. Nice-to-Have Requirements • Experience with motion graphics, animation, or advanced visual effects. • Experience creating content for influencer campaigns, UGC, or branded collaborations. • Familiarity with AI-powered video, design, and content creation tools. • Understanding of social media algorithms, trends, and engagement strategies. • Background in digital marketing or performance-driven creative, with an understanding of how video content contributes to engagement, clicks, and conversions. What we offer Flexible Remote Work: • Enjoy the freedom to work from any comfortable location within the CET time zone, allowing you to create your ideal work environment. • Competitive compensation package. • Benefit from a highly competitive salary, reflective of your expertise and leadership skills in the design and marketing fields. Work-Life balance: • Full-time employment with a flexible schedule to accommodate your personal needs • Generous paid vacation policy to ensure you have time to recharge • Emphasis on maintaining a healthy work-life balance Comprehensive benefits: • Attractive benefits package to support your health and well-being • Performance-based bonus system to reward your contributions Professional growth: • Collaborate with a highly …

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Analyst / Insights Experts Type: Contract Compensation: $80–$160/hour Location: Remote Role Responsibilities • Review and assess domain-specific documents for quality, accuracy, and relevance. • Provide structured feedback to improve document standards and insights. • Utilize strong analytical skills to contribute to high-impact evaluation projects. • Collaborate asynchronously to meet project deadlines with flexible hours. • Enhance document analysis using Excel , PowerPoint , and Word . Qualifications Must-Have • Bachelor's degree (minimum) • 2+ years of professional experience in a relevant domain • Strong proficiency in Excel , PowerPoint , and Word • Strong document analysis and review skills • Attention to detail and ability to follow structured guidelines Preferred • Based in the United States, Europe, UK or Canada Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: • For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Applied Computer Science Benchmark Specialist Type: Contract Compensation: $66–$84/hour Location: Remote Commitment: 10+ hours/week Role Responsibilities • Author original computer science questions to test deep conceptual understanding. Ensure questions are unambiguous, self-contained, and precisely defined. • Rate each question's difficulty as Medium, Hard, or Expert. Provide 1 correct answer and 9 plausible but subtly incorrect alternatives. • Write step-by-step Chain-of-Thought solutions in markdown format. Supply 1–5 academic references per question from reputable sources. • For verification tasks, review pre-written questions for accuracy and clarity. Flag issues and justify any edits made. • Work independently and asynchronously to meet deadlines while advancing AI capabilities . Qualifications Must-Have • PhD or doctoral candidate in Computer Science , Electrical Engineering , or a closely related field. • Strong command of graduate-level CS theory , algorithms , systems design , and/or machine learning . • Excellent written English and ability to express complex ideas clearly and concisely. Preferred • Master's degree considered for candidates with exceptional depth in a specific subdomain. • Research publications, industry experience at top tech companies, or competitive programming background. Application Process (Takes 20–30 mins to complete) • Upload resume • AI interview based on your resume • Submit form Resources & Support • For details about the interview process and platform information, please check: • For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Originally posted on Himalayas

Your Responsibilities • You will lead and inspire an engineering team of frontend, backend as well as QA-engineers • You will drive the career development of your team members and enable them to evolve their skills • You will act as a guide for your team to ensure that technical solutions are scalable and maintainable • You will be responsible for delivering high quality product features as well as the team’s effectiveness and output quality • You will closely collaborate with the product owner of your team. Together, you will form a leadership team and guide the team to continuously improve the product • You will design and find technical solutions to product requirements while ensuring the quality and sustainability of the technical solutions implemented by your team. • You have a hands-on approach on driving the architecture of our products. Your profile • A technical leader with at least 2 year of experience in managing people within an agile software engineering environment • A strong theoretical and practical foundation Ruby on Rails • Professional working background in software engineering and project management; awareness of the technical challenges a team faces in their daily work • An open-minded, positive, pragmatic and solution-oriented person with a focus on goals and outcomes • Constantly striving to learn and improve yourself, the company and its products • Willingness to go the extra mile and think outside the box • Open and clear communication in English - German is a plus What we offer • A dynamic and highly motivated international team of skilled and experienced professionals • An open culture defined by passion for developing software, fun and mutual respect • A highly competitive salary • Great learning and development opportunities through internal and external workshops with a yearly learning & development budget • You’ll have flexible working hours in a remote-friendly environment • We offer you state-of-the-art hardware of your choice. • Free language classes • We want you to be healthy, hydrated and awake – thus fruits, water and coffee will be always there for you in the office Additional Information On behalf of our client FinLink we are looking for a Team Lead Engineering to join our team in Valencia. FinLink is a German company from Berlin with offices in Hamburg and Munich. FinLink is a next-generation mortgage platform making homeownership simple, transparent and accessible for everyone, and has already helped more than 100.000 people finance their home.

Hast Du Lust auf.... ... einen Job, der Spaß macht und den Menschen im Mittelpunkt sieht? … eine Chance, Dich weiterzuentwickeln und Dein Wissen sinnvoll einzubringen? Themen im Bereich Social Media Marketing (insbesondere LinkedIn), die Du eigenverantwortlich übernimmst: • Entdecken von Inhalten, die unsere Zielgruppe interessieren: Recherche von Themen und Identifizierung von Trends und Best Practices • Inhalte abwechslungsreich und gezielt planen: Aufsetzen eines Content-Kalenders für Beiträge • Let’s post it: Erstellung und regelmäßige Veröffentlichung von Posts • Let's be social: Interaktion mit der LinkedIn-Community durchführen Dein Profil • Du hast Lust spannende Einblicke in die Welt des Social Media zu bekommen? • Du bist mindestens noch 1-2 Jahre verfügbar? Dann bewirb dich und wir schauen ob wir ein Perfect Match sind :-) kaer in Kürze Wir finden, sich um seine Gesundheit zu kümmern, muss einfach sein. Denn Gesundheit ist kostbar, sie ist die Basis für ein erfülltes Leben. Sich um seine Gesundheit zu kümmern, ist jedoch meist nervenaufreibend und komplex. Deshalb wollen wir bei kaer, dass es einfach ist und Freude macht. Prävention ist die einfachste Maßnahme, um langfristig gesund zu bleiben. Wir sehen die Präventionsmedizin in Unternehmen als den perfekten Weg, um Menschen zu erreichen und sie gesünder und glücklicher zu machen. Wir glauben, je mehr einem etwas Spaß macht, desto eher wird es ein fester Teil unseres Lebens, unserer Routine. Der Arbeitsplatz ist der perfekte Ort, um sich um seine Gesundheit zu kümmern. Für unsere spannenden Ideen suchen wir motivierte und interessierte Mitarbeiter:innen, die mit viel guter Laune an neue Aufgaben gehen und gerne mit Menschen arbeiten. Teamwork, offene Kommunikation und der Kontakt zu den Menschen stehen dabei an erster Stelle. Zeitaufwand: flexibel zwischen 12-15 Std / Woche Arbeitszeit: flexibel (Remote Team) Stundenlohn: 15,20 € brutto

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer. The Country Medical Director Austria is the local medical expert within the organization, directly supporting the respective product assets through development, pre-marketing, launch, marketing support and lifecycle management. This includes all areas of Medical Affairs activities such as support of safe and appropriate product use, data-generation, data-dissemination, HCP interactions and compliance with GCP. Subject matter expertise in Haemato-Oncology and Oncology is preferred. The incumbent will also lead a team of Medical Associates and will play a key role in the establishment of BeOne Medicines as a valued collaborator and best-in-class biopharmaceutical company in the country. The role is part of a matrix organization, reporting to the Sr. Medical Director of the respective cluster. Strong collaboration with Commercial and Market Access, Regulatory, Quality and Pharmacovigilance within the country is key as well as with Clinical Development on country, regional and global level. It requires close interaction with local stakeholders with respect to the allocated disease area(s) (Haemato-oncology) to assure strategic dialogue considering local specifics and input as well as global and regional guidance. Essential Functions of the Job: The Country Medical Director will provide local input into the global and or regional product and indication strategies and will together with the commercial and market access team drive the local go-to-market strategy and will translate this in country specific tactics and tools, messaging and tactical implementation, assuring alignment across global, regional and local strategies. As a leader in the local organization, the incumbent will support the development of local and regional Medical strategies to support enduring and compliant relationships with Opinion Leaders, Research Collaborators, and Key Organizations in support of BeOne Medicines’ pipeline development across the allocated disease area. Close collaboration and alignment with SRE Medical Director and Country Manager is essential. The role includes, but is not limited to: • Matrix Leadership and direct Line Management for Country Medical Associates • Develop and implement medical strategies and plans for responsible products, ensure strategic alignment with local, regional, global strategy and local business needs • Establish and maintain scientifically credible peer-to-peer scientific relationships with key national & regional opinion leaders in addition to other healthcare providers. Viewed as a Scientific Partner by Medical Experts. • Leadership in the development and execution of clinically relevant local medical meetings, e.g. medical advisory board meetings, national scientific events, consultancy activities and investigator meetings • Close collaboration with local, regional and global commercial teams regarding pre-launch, launch and commercialization support, assuring timely medical input and accuracy of medical and scientific content • Close collaboration with the local cross functional team. Pro-active contribution to local, regional and global brand and disease area strategies including: • Medical & Scientific Gap analyses • Identification of areas of interest with respect to Investigator Initiated Studies • Publication Planning • Local and regional data-dissemination (e.g., company sponsored symposia, congress submissions, medical education activities) • Local HCP interactions / outreach (e.g., investigator meetings, advisory boards) • Deliver and review high quality medical education and training materials for internal and external stakeholders • Facilitate & monitor strategic partnerships with scientific/clinical experts and serve as the local point of contact with organizations including but not limited to • All relevant local Authorities and Associations • Cooperative Groups • Other (Regional / National Cancer institutions) • Patient Advocacy Groups • Align with brand strategy and according to unmet medical needs, design, implement and manage post-marketing study / ISR to ensure scientific accuracy, GCP/ ethical compliance and publication plan • Support cross-regional Medical Affairs tactics and activities that are impactful and value adding, and that are founded on collaborative and Peer-2-Peer relationships with external stakeholders • Develop, track, execute and report on goals and objectives • Support local Medical Affairs budget planning and management • Serve as medical/ science resource (strategy and content) to other functions: Marketing, Regulatory, Market Access, Pharmacovigilance and Risk Management groups • Works in a compliant manner and …

In a nutshell We are seeking interns to join our growing international team. If you want to take a decisive role in shaping a fast-growing startup and play a vital part in building our future product and sales activities - this place is for you! You start the position as a core member of truckoo’s interdisciplinary team and focus on building and managing business partner relationships, establish and increase the truckoo brand awareness as well as launch and impact our product solution based on valuable market feedback. Why this role is important? The commercial vehicle trade market is one of the very last offline markets. Our tech brings a lot of movement into the traditional trading system. So our sales managers are key to establish truckoo as the leading global platform. Being the face to the customer and generating new business opportunities, you have a great impact on the development of truckoo. Your passion to engage with customers and promote the truckoo value is critical to our success. Once here you will • Define, implement and track business development, sales and marketing (offline and online) activities • Support strategic cooperations with established ​companies • Support the ​development of product solutions based on gathered market feedback • Manage sales and key accounts of ​business partners and coordination of ​after-sales activities What are we looking for • ​Team player who wants to help establishing truckoo as a strong brand in the industry • Highly motivated working style and comfort with nonhierarchical organizations • Sales, business development or consulting experience is a strong plus • Fluency in German and English is a must - the more languages the better Our new office is now in Westend inkl. table ​soccer competition, a big terrace with bbq and loots of space

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: • Developer Toolchain . Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. • Ensure reliability of multi-cloud Kubernetes clusters and pipelines. • Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications. • Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers. • Automate operations and engineering . Focus on automation so we can spend energy where it matters. • Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets. What we are looking for: • 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field. • Deep proficiency with coding languages such as Golang or Python. • Deep familiarity with container-related security best practices. • Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus. • Production experience with Kubernetes templating tools such as Helm or Kustomize. • Production experience with IAC tools such as Terraform or CloudFormation. • Production experience working with AWS and services such as IAM, S3, EC2, and EKS. • Production experience with other cloud providers such as Google Cloud and Azure is a bonus. • Production experience with database software such as PostgreSQL • Experience with GitOps tooling such as Flux or Argo. • Experience with CI/CD such as GitHub Actions. Perks & Benefits: • Paid parental leave to support you and your family • Monthly Health & Wellness allowance • PTO: 28 days in Berlin Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha ’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to join our global business. Reporting directly to the General Manager of Southern Europe and working collaboratively with the Commercial team and strategic partners, you will be 100% focused on driving new business growth and expanding Fresha 's presence across the region. This is a remote role, offering the opportunity to take ownership of a high-growth territory while helping to accelerate Fresha 's expansion. You will be responsible for identifying, prospecting, and engaging beauty and wellness businesses in your region, combining proactive field sales activity with a consultative approach to build strong local relationships and drive commercial success. This is a great opportunity for someone who thrives in a fast-paced and evolving environment, enjoys working autonomously, embraces challenges, and wants to make a tangible impact on the growth of a leading global technology platform. What you will be doing • KPIs - Consistently achieve sales targets • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (in-person meetings as appropriate) • Selling - Present, promote and sell products and services through product demos to prospective and existing partners • Sales Cycle - Managing the entire sales process from prospecting to close • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives • Collaboration - Work closely with other departments to ensure a seamless partner experience • Market Trends - Provide feedback about ongoing trends in the industry • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM • Business Partnering - Serve as a lead point of contact for partners on all commercial activities This list is not exhaustive and there may be other activities you are required to deliver. What we are looking for • Experience - Minimum 2 years of solid B2B sales with a track record of success • Industry - SaaS, online marketplaces, or payment platforms is highly desirable • Relationship Building - You are a true hunter and relationship builder • Organised - You can multitask, prioritise and manage time effectively • Curiosity - You are naturally curious and have a desire to continually grow and develop Added bonus • Bi-lingual - Fluency in Spanish and another language - preferably Basque • Beauty & Wellness - Experience within the beauty and wellness industry At Fresha , we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview process • Screening Call - Video-call with a member from the Talent Team (30 mins) • 1st Stage - Video interview with Team Lead (45 mins) • Final Stage + Presentation - Video interview with Team Lead and General Manager (Europe) (75 mins) We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha , we are …

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team In this role, you will be leading a product team in Business Apps that focuses on developing best-in class solutions in the domain of the Front Office spanning Customer Service, Marketing, Sales and Commerce. Business Apps are purpose-built solutions created for a specific line of business, addressing most impactful pain points. The apps are best practice examples of how Celonis is used in new, innovative ways that push the boundaries of our platform. The team has a great balance of technical skills to build solutions paired with a customer focus and product management mindset to create meaningful products widely adopted across our customer base. The Role: You will build and lead a team of product managers that work directly with both customers, account teams and their counterparts in Product and Engineering on using Celonis to seize opportunities in the Front Office Domain. Your focus will be on productizing valuable and scalable use cases and thereby impact and shape the future of Process Intelligence in the Front Office. Take this chance to rethink the way companies run their customer facing processes and help our customers to accelerate their value realization with Celonis. The work you’ll do: • Lead a team of product managers, defining the product strategy and roadmap for the Front Office domain, within the broader context of our Business Apps strategy • Work closely with customers to understand their pain points with a focus on Procurement (both direct and indirect) and adjacent areas • Be involved in all steps within the product development lifecycle from ideation to product development to scaling solutions across all Celonis customers • Use the Celonis Process Intelligence Platform to develop new, innovative solutions in the area of the Front Office • Collaborate with platform product managers and engineers to guide and influence feature development of the platform • Work together with our UX team to define the user experience for our products • Create alignment across key parts of the Celonis organization, including Product, Engineering, Product Marketing, Value Engineering and Sales. If you are passionate about Service, Sales, Marketing and Commerce processes and the Celonis technology, and what it can do for our customers, here's your chance to directly contribute to taking our Celonis Process Intelligence Platform to the next level. The qualifications you need: • 8+ years of experience in operational Front Office functions (Sales, Service Marketing, Commerce), Solution Engineering, Enterprise CX Software, CX Analyst or comparable roles • Deep understanding of Front Office Solutions such as Customer Relationship Management (CRM), Sales and Service Automation Software, Marketing and Commerce Platforms, Communication Software Systems or Customer Experience Platforms • Comprehensive knowledge of CX market and industry trends • Strong expertise in product development and go-to-market strategies with a track record in developing and launching successful products • Demonstrated experience in product marketing, messaging, and positioning • Proven ability to lead and manage high-performing teams • Outstanding stakeholder management skills across organizational functions • Excellent verbal and written communication abilities • Fluent in English (German language is a plus) What Celonis can offer you: • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. • …

About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible. Role Brief: We are looking for a proactive, reliable, and fully accredited Psychotherapist/Counsellor to help us provide access to professional services while also overseeing other individuals engaging in the service. The role of the EAP Client Care Counsellor is suited to fully accredited Psychotherapists / Counsellors. This role will require provision of in the moment support, evaluation of the client’s needs, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources. Schedule: After 3 weeks of fully paid training, delivered fully remote from Monday to Friday 9am to 5pm, the set schedule will be either 3 × 10-hour shifts or 4 × 10-hour shifts, with 1 weekend day worked (either Saturday or Sunday) as a fixed part of the schedule. Responsibilities: • Carry out screening and needs assessments with individuals accessing EAP services, focusing on strengths as well as difficulties. • Conduct thorough risk assessments covering suicide and self-harm, child welfare, substance use, and domestic situations — and implement appropriate safety and action plans. • Provide immediate telephone crisis counselling and short-term interventions to individuals in distress. • Identifythe presenting problem and determineappropriate serviceresponse level as per case response level standards. • Meet keyobjectivesaround call volume and quality. • Be the first point of contact to our clients via phone,SMS, livechatand WhatsApp. • Operate within all policies,proceduresand guidelines of the EAP service. • Maintain accurate, timely clinical records across our digital case management systems while managing live client contact • Participate in team meetings and attend other meetings asdeemednecessary. • Demonstrate excellent customer service skills with strong written and verbal communication skills. Requirements: • A recognised qualification in Counselling or Psychotherapy • Minimum450post-qualified accrued counselling hours (supervisor verification may be requested) • Full accreditation with a recognised professional body: BACP, IACP, PSI, BPS, UKCP, BABCP, ACP, EAPA, COSCA, CORST, NCPS, or APCP —pre-accredited, student and individual membership cannot be accepted • Confident digital literacy: ability to work across multiple systems simultaneously and learn new software quickly, adapting to new platforms as they are introduced • Comfortable working to call volume and quality targets alongside clinical responsibilities • Strong empathy and active listening — the ability to build a therapeutic relationship quickly, over the phone • Flexibility to work shifts including evenings and one fixed weekend day per week. • Experience working with a variety of clients reflecting a wide range of clinical presentations. • Experience conducting screening assessments and clinical risk assessments • Strong risk assessment skills: suicide and self-harm, child welfare, substance use • Good understanding of confidentiality, safeguarding, and your professional responsibilities • Strong work ethic and professionalism. • Ability to work over the phone and through chat. • Strong interpersonal and communication skills. • Confidentialworkingenvironment:clinicians must be able to work from a private, confidential space to ensure client conversationsremainsecure and aligned with professional counselling standards. • Strong and reliable internet connection for fully remote working. Desirable: • Experience in a previous EAP service • Experience delivering short-term or solution-focused models, including CBT-informed approaches • Experience working on crisis or support phone lines What are the benefits of working at SPECTRUM.LIFE? • Competitive salary (Dependent on experience) • Fully remote — work from anywhere in the UK or Ireland • 25 days annual leave • Access to Spectrum.Life’s own 24/7 EAP and full wellbeing support platform — because your wellbeing matters too • Opportunity to work in a strength based and inclusive way and contribute to a bigger shift in changing societal attitudes towards mental health and wellbeing • One hour of individual clinical …