Lead Facility Operations Consultant

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life – and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3

Job Summary:

The Lead Facility Operations Consultant partners with building owners and operators to evaluate their operational goals, business objectives and risk posture, and delivers strategic planning solutions that improve facility performance, resilience, and long-term sustainability. This role translates complex operational priorities into actionable strategies across facility operations, asset management, safety, capital planning, and compliance. Serving as a trusted advisor, the Lead Consultant guides clients through planning efforts that strengthen operational continuity, optimize resources, and align capital investments with long-term operational outcomes.

Minimum Qualifications:

• Bachelor’s degree in engineering, business, facility management and operations, commissioning or construction management required. An equivalent combination of technical degree and related work experience in facility management, commissioning, or the architecture, engineering, or construction industry may be considered.
• Advanced degrees or certifications related to facilities, operations, or asset management are preferred.
• 7+ years of work experience actively consulting and/or supporting facility operations, asset management or operational planning is required.
• Must demonstrate experience working directly with building owners or operators in a consulting or advisory capacity and have experience in developing operational plans, SOPs, capital strategies, continuity planning, or functional performance documentation.
• A working knowledge of the AEC industry specific to the interactions between building owners, architectural and engineering design teams, general contractors and building operators is preferred.
• Strong understanding in how technology enables sustainability, operational efficiency and safety business objectives and compliance.
• Strong understanding of facility operations and asset lifecycle management practices.
• Familiarity with operational resilience, governance models, and risk-based planning.
• Knowledge of safety, compliance, and regulatory considerations impacting facility operations.
• Ability to synthesize qualitative and quantitative data into actionable recommendations.
• Proficiency with common productivity and analysis tools (e.g., Microsoft Office, Power BI, Power Automate).
• Ability to collaborate effectively with cross-functional teams.
• Adaptability to changing work environments, priorities, and organizational needs.
• Comfortable working independently while collaborating within a broader consulting team.

Job Responsibilities:

Owner Engagement & Strategic Advisory:

• Lead Engagement of building owners, operators, and stakeholders to understand operational goals, performance challenges, and organizational constraints.
• Facilitate discussions to define operational objectives, success metrics, and decision-making frameworks.
• Translate owner goals into structured planning efforts that support operational efficiency, resilience, and lifecycle optimization.
• Serve as a strategic advisor, helping owners prioritize initiatives and align operational strategies with business outcomes.

Facility Operation’s Planning:

• Lead development of Facility O