DevOps Engineer

About the Role

We are seeking an experienced DevOps Engineer to drive automation, systems integration, and process optimisation initiatives across a dynamic technology services environment. This role is focused on improving operational efficiency through automation, workflow orchestration, cloud technologies, and scalable software solutions.

You will work closely with technical teams, leadership, clients, and third-party vendors to analyse processes, identify improvement opportunities, implement automation frameworks, and enhance service delivery outcomes. This position is ideal for a technically strong professional who enjoys combining software engineering, cloud technologies, and automation to deliver meaningful business impact.

About the Client

You will be working with a process-driven technology services organisation that helps businesses maximise the value of their technology investments through secure, reliable, and well-governed IT solutions. The company is committed to operational excellence, continuous improvement, and delivering practical outcomes that reduce risk, improve efficiency, and support long-term business success.

The organisation fosters a culture built on accountability, innovation, critical thinking, and collaboration, empowering team members to drive meaningful improvements for both clients and internal operations.

Ideal Profile

Experience & Industry Background

• Minimum 5 years of experience in DevOps, Platform Engineering, Software Engineering, or similar roles
• Experience working within MSP, managed services, or client-facing technology environments
• Proven experience delivering cloud-based solutions and automation initiatives
• Experience participating in project planning, technical discovery, and solution design activities
• Background in implementing security and governance practices within cloud or software platforms

Development & Automation Skills

• Advanced Python development skills
• Strong software engineering fundamentals and development best practices
• Extensive experience with API integrations and automation frameworks
• Advanced PowerShell scripting and automation expertise
• Bash/Shell scripting experience
• Strong SQL development and database querying capabilities
• Experience designing scalable automation and workflow solutions

Cloud, DevOps & Infrastructure

• Strong experience with cloud platforms, preferably Microsoft Azure
• Hands-on experience building and managing CI/CD pipelines
• Infrastructure automation experience
• Experience managing source control repositories using GitHub and GitLab
• Knowledge of cloud-native technologies and architectures
• Strong understanding of software development lifecycle (SDLC) practices

Architecture & Security

• Experience implementing security controls and governance frameworks
• Ability to scope, design, and document technical solutions
• Strong troubleshooting and problem-solving capabilities
• Understanding of secure software development and operational best practices

Desirable Skills

• Experience with containerisation technologies such as Docker and Kubernetes
• Infrastructure as Code experience using Terraform, Bicep, or similar tools
• AI integration, automation, and generative AI tooling experience
• Exposure to C++ or additional modern programming languages
• Open-source development experience
• MSP automation and systems integration experience

Communication & Personal Attributes

• Excellent verbal and written communication skills
• Strong stakeholder engagement and relationship management abilities
• Passion for delivering exceptional customer outcomes
• Strong analytical and critical thinking capabilities
• Collaborative mindset with the ability to work across technical, operational, and client-facing teams
• Ability to manage competing priorities while maintaining attention to detail and professionalism

Responsibilities

Data Analysis & Process Optimisation

• Analyse operational and business data to identify automation opportunities and prioritise initiatives
• Measure and report on the effectiveness and impact of automation implementations
• Review existing processes and identify opportunities for efficiency improvements
• Develop current-state and future-state process maps to support automation strategies

API Management & System Integration

• Identify systems with API capabilities and assess integration opportunities
• Design and implement automation solutions leveraging APIs and native integrations
• Collaborate with vendors and technology partners to improve integration capabilities
• Document all integrations and maintain technical standards

Workflow Automation & Implementation

• Design and implement workflow automation solutions across business and operational systems
• Deploy workflow engines and automation platforms to improve efficiency and consistency
• Train internal teams on automation capabilities and workflow utilisation
• Continuously im