General Counsel

AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.   Job posted: 4/22/2026 Location: United States Hi there! Zapier is hiring a General Counsel to own Zapier's legal function, lead the legal team, and serve on the executive team. This is a hands-on leadership role. You’ll lead a small, talented legal team while setting the legal strategy that enables Zapier to move fast, enter new markets, launch AI-powered products, and deepen customer relationships, all while protecting the company and the trust of our customers. - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/ - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/ - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/ - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/ - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/ ABOUT YOU - J.D. from an accredited law school and active membership in good standing with at least one U.S. state bar. - 15+ years of legal experience, with significant time in-house at a high-growth technology company. SaaS, platform, developer tools, or AI experience strongly preferred. - You’ve been a General Counsel, Deputy GC, or VP of Legal at a scaled tech company. - You bring deep expertise across multiple areas: AI and product law, commercial transactions, data privacy, M&A, and corporate governance. - You have a track record advising on cutting-edge technology in a rapidly evolving regulatory environment. You’re comfortable making judgment calls when there’s no precedent to follow. - You’ve built and led legal teams in a fast-paced, async-heavy environment. You know how to hire well, develop people, and create a team culture that works across time zones. You own the outcomes of your team. - You’re comfortable with ambiguity and energized by building something from scratch, including new frameworks, new playbooks, and new ways of managing risk for a company that ships constantly. - You default to enabling the business, not blocking it. You find the path to “yes” and clearly explain the risks along the way. You’ve advised boards, executive teams, and cross-functional partners on strategic, high-stakes decisions, and you know how to bring people along. - You communicate with clarity and directness. You can distill complex legal issues into plain language for any audience. - You are a genuine, empathetic, humble, and mission-driven team player. - You know when to be hands-on, when to delegate, and when to call in outside experts. THINGS YOU'LL DO As the leader of Zapier's legal function and a member of the executive team, you'll be responsible for leading the legal team and driving strategy, operations, and execution across the full scope of legal matters that enable Zapier to move fast while managing risk responsibly, including: - Strategic Leadership: Participate in executive leadership decisions as a business partner, not just a legal advisor. Translate company strategy into clear legal priorities; proactively identify and manage company-wide risk. - Team Management & Operations: Lead, mentor, and scale a high-performing distributed legal team. Build AI-powered, automated legal operations, including playbooks, workflows, intake systems, and metrics. Manage outside counsel relationships, budgets, and performance to maximize value and efficiency. - AI, Product & Intellectual Property: Lead legal strategy for Zapier’s products, navigating the rapidly evolving global AI regulatory landscape (EU AI Act, U.S. state AI legislation, and emerging frameworks). Develop and maintain frameworks for risk assessment, transparency, and trust that keep Zapier ahead of regulatory requirements. - Commercial & Partnerships: Lead the commercial legal team responsible for enterprise customer agreements, strategic partnerships, vendor contracts, marketing and events agreements, and Zapier ecosystem terms. Partner closely with Sales, Partnerships, and Finance to accelerate deal velocity while managing risk effectively. - Privacy, Security & Compliance: Own Zapier’s global data privacy compliance strategy and execution, including GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework, and emerging privacy regimes. Oversee regulatory compliance across all jurisdictions where Zapier operates, including international data transfer frameworks and cross-border requirements for AI-driven data processing. - Global Emplo